Howden Insurance

4.9/5 based on 68100 reviews
Latest Reviews
Very helpful and provided me with the Home Insurance I needed
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Quick and professional.
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Nice friendly staff who are willing to help in any way they can and are willing to answer all questions.
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I have been a valued customer over the years and always come back due to excellent customer service and being very competitive!
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Felt backed into a corner and overcharged when taking out insurance for a new car I bought. I needed the insurance to start from the same day I phoned as I was picking new car up from dealer not long after (on same day). Still waiting on paper copy of these documents being sent to me for the insurance for the new car, which I requested at the time. Also on same day I asked for insurance to expire midnight for car I traded in and no longer have, only to have a missed call this afternoon with voicemail asking if it should still be cancelled!!
trustpilot.com
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“I recently contacted Ashley regarding professional coaching insurance and was really impressed with the clarity and responsiveness of the service. The information was explained in a straightforward, accessible way, which made the process feel smooth and stress-free.
As someone establishing my coaching practice, feeling properly covered and understood is important to me, and Ashley handled my enquiry professionally and efficiently. I appreciated the transparency and support throughout.
Highly recommended for anyone seeking reliable and clear guidance around insurance cover.”
trustpilot.com
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Insurance costs are increasing exponentially - multiple reasons; increasing costs for repairs, uninsured drivers, replacing written off EV’s etc plus increasing provider costs - I engaged with Howden’s and they worked hard to bring my costs down (saving for year £320) against large name providers and this for equitable cover (eg. same voluntary and compulsory excess) - so pleased - Alex represented the business very well - thank you.
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Very informative & polite.
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Recommended by my brother…Great to have Brokers in my town and not to have use technology…to be able communicate in person…Mathew very helpful
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I made a personal visit to Howdens in order time get help with renewing my car insurance. I was given useful help and information, which resulted in a generous saving for me.
On my experience I would recommend Howdens to my friends.
trustpilot.com
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This is my third renewal with Howden. Sarah Evans called three weeks before the renewal date with the quote. She was efficient, professional and helpful in explaining terms I wanted further clarification on, responding promptly in each case, which was appreciated.
trustpilot.com
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Extremely impressed with the level of service I received, went above and beyond expectations.
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Very friendly polite helpful & took time to explain everything we needed to know.
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Everyone I spoke to were willing to help with any small problem.
Explaining everything, so it was easy to understand.
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Knowledgeable staff, very pleasant
trustpilot.com
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Excellent informative service.
trustpilot.com
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I have been a house and car insurance client of Howden's Epsom for a number of years. I have always found them very reliable, helpful, friendly and professional. The reassurance gained by using an excellent broker like Howden's is worth every penny of the relatively small extra cost of having professional guidance rather than chancing the Internet alone. Cheaper is not always better, particularly with insurance.
Today I was helped to renew my house insurance in an excellent manner by Talia, who did a brilliant job, was delightful to speak with and saved me money. I shall be renewing my car insurance through Howden's in due course.
trustpilot.com
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Been with Howden formerly APlan for years but moved away due to hike in price. This year had a call from Richard Cheltenham Branch who was very professional went through the best alternative and won back my business. He was also gave me advice on my house insurance which I followed up
trustpilot.com
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I previously had cover for my property and two cars with a single insurer who notified its withdrawal from the car market at renewal this month.
The ability to discuss my needs with a knowledgeable person, rather than use a comparison site, or similar, appealed and Sonia Dunsdon at the Peterborough office provided excellent service in this respect. Ultimately I arranged the replacement cover at acceptable premiums and also moved my property cover given the considerable saving on offer for that element too.
trustpilot.com
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Kerry C has been absolutely fantastic in helping me with choosing my policy and answering various questions on the policy itself. It's been a pleasure to deal with Howdens, and I think it's this distinction with a dedicated agent and Broker who knows their product and can get answers, as opposed to a less personal, less bespoke service you might get elsewhere. That's the value that Howdens and Kerry in particular demonstrated to me.
trustpilot.com
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The agent I spoke to was very helpful, guiding me through the process and making sensible suggestions when I was unable to answer any questions.
The price was lower than my previous insurer, which is always welcome
trustpilot.com
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Many thanks to Taiya for her friendly and helpful service, and explaining everything so clearly. She found me an excellent car renewal insurance and gives the peace of mind her service provides.
trustpilot.com
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With grateful thanks to Olly and the team who helped resolve our commercial insurance issue. They were not only prompt, responding to concerns swiftly and very professionally, but they found a great solution too! Very pleased & would highly recommend.
trustpilot.com
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My friend Foy put me in touch with Dan, between them, they both acted fast and provided exactly what we needed. Highly recommend.
trustpilot.com
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I have been using Howdens for a number of years and have always been impressed with their professionlism, efficiency and friendliness
I would unreservadly recommend Howdens to anyone considering using them
trustpilot.com
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