Howden Insurance

4.9/5 based on 65613 reviews
Latest Reviews
WOW, Wonderful service, great price on my car insurance renewal, saved over £200, everything explained in detail, Now have my wife's car and our House Insurance with Howden..... Nothing is too much trouble for them..... Fantastic team, very highly recommended
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Being able to talk to a professional face to face and leave the office confident that my needs had been dealt with...
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Great communication, information and excellent help by staff member
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Recently completed business and personal vehicle insurance with 2 members of the team who were excellent, handled all situations and questions quickly and professionally and provided 2 very competitive quote which I have taken up to start immediately. Very impressed would recommend.
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A proper broking service. Seb listened carefully & responded promptly to me e-mail queries. In addition made a diary note to call me to follow up my initial enquiry that was made a couple of months before my renewal date fell due.
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Company representative helpful, polite and courteous
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Very belpful
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Brad was very thorough and good. He gave me options.
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It was really nice to actually speak to a person it made the the whole experience a lot less stressful the gentle man I spoke to was so kind and helped me go through everything until I was happy to proceed
trustpilot.com
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Great customer service friendly and very helpful explaining everything too me
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I took out a home ins. Policy with Howdens Maidstone shop 🏬 because I was fed up with struggling to do this online. I asked Howdens to post the policy documents , which they duly did. Many thanks.
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They were very helpful in explaining the options, produced a very competitive quote and dealt with this matter promptly.
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Fabulous knowledgable staff went above and beyond would highly recommend
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Nice young, ladies all speaking english.
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Branch Manager very able and patient, very helpful and came up with the goods. Excellent.
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Everything is no trouble they do everything to help all done with the customer care
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Excellent service
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Things have changed since A Plan has been renamed Howdens ....

Before, the phones used to get answered very quickly and mostly I spoke with people I knew. Today it's the standard music and wait and who knows who you get although they are still professional.

I think there has actually been huge internal changes.

Also, keep getting put on hold (never used to happen before) several times ...beep beep beep beep beep beep .....

Prices have shot up everywhere and I got my quote and decided to look around first. I went back to Howdens within 1/2 hour and the price had gone up again! After a quick chat I got the original lower quote back.

The service is still professional, but that little personal touch has certainly gone ..Such a shame ...

I did renew my policy because the terms are still very good and the service is still professional ...
trustpilot.com
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I have used Howden Insurance for 19 years for my commercial van insurance. Sorry that this relationship has ended as I no longer have a van! They have been great for nearly 20 years and I would highly recommend.
trustpilot.com
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Amazing service, spoke to a gentleman called Harrison, he couldn't have been more helpful
Would totally recommend 👌
trustpilot.com
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The insurance agent was very helpful and professional during our phone conversation for the renewal of our Home insurance. She gave clear explanations and answered my queries.
trustpilot.com
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The person who dealt with my enquiry was extremely thorough in checking that I had the most appropriate policy for my needs. She answered all my questions and I left feeling reassured that I had been listerned to, had the correct policy for me.
trustpilot.com
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very prompt sevice
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Staff were polite and knowledgeable
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Spoke to a really lovely man called Jordan , and saved money on me home insurance
Will be back for car insurance!
trustpilot.com
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