Howden Insurance
Latest Reviews
Mathew White (Commercial Claims Handler), has gone above and beyond since we logged our claim last October, although it is still ongoing with several issues he is dealing with now, he has always assisted us in any way possible, throughout this whole process!
Source: trustpilot.com
As this was my first ins in my name? Helpful understanding patient & took time to explain everything.good service
Source: trustpilot.com
Leo was very professional and knowledgeable. He was very efficient and his commitment to finding my the best policy was commendable.
Source: trustpilot.com
Very helpful and thorough phone coversation with Howden that led to a new car insurance policy that was better than my previous one and at a substantially lower cost.
Source: trustpilot.com
Howdens Insurance were very helpful in navigating the various options in the Policy. I would have given 5 stars but they promised to send a hard copy of the Policy through the post and I haven't yet received it.
Source: trustpilot.com
Contacted Howden about taking out a van insurance. Eddie at the IOW branch handled my enquiry- he was brilliant! He answered all my questions and could not have been more helpful; he was not at all pushy, called back when he said he would and talked me through the whole process. I ended up with a great quote that reflected where I live( and that has never happened before!) cheaper than what I had previously paid. Thank you very much- will certainly be recommending you to all my IOW friends!👍👏😊
Source: trustpilot.com
Courteous, efficient and professional
Source: trustpilot.com
I have been with your company for many years and have always found them helpful, thanks Tony.
Source: trustpilot.com
Very helpful professional and efficient
Source: trustpilot.com
Personal service was most valuable to me
Source: trustpilot.com
We have used the Welwyn A Plan, now Howdens, for many years. We have always been very happy with their customer service. In particular, we would like to give Gregory Campbell this 5 star review. We recently moved and Greg assisted with our buildings and contents insurance. Greg is an extremely helpful and competent member of the team, and has a lovely personality to match. Well done Greg 👏
Source: trustpilot.com
New client to Howdens, very impressed with staff knowledge and friendliness. Good quote, will be using them again.
Source: trustpilot.com
We were recommended to Howden when we bought our camper van. Our enquiry was managed by Rob Moore in their Witney office.
Rob completely understood insurance and has an excellent telephone manor. He took us through all of the options and advised as we went along. It was so refreshing compared with the awful online process that insurance has become.
Our car insurances, by chance, was also due and Rob helped us to get quotes. Finally he quoted for our home insurance.
The combined quotes were very competitive, and Rob was able to find discounts to make the package work.
We are so relieved to find a broker interested in domestic business which is competitive. We maybe ‘old fashioned’ but it was a pleasure to speak with someone with knowledge, and who showed a genuine interest in us and our business. We are very happy.
Rob completely understood insurance and has an excellent telephone manor. He took us through all of the options and advised as we went along. It was so refreshing compared with the awful online process that insurance has become.
Our car insurances, by chance, was also due and Rob helped us to get quotes. Finally he quoted for our home insurance.
The combined quotes were very competitive, and Rob was able to find discounts to make the package work.
We are so relieved to find a broker interested in domestic business which is competitive. We maybe ‘old fashioned’ but it was a pleasure to speak with someone with knowledge, and who showed a genuine interest in us and our business. We are very happy.
Source: trustpilot.com
I have had 4 insurance policies with Direct Line covering car& house/contents for the last seven years or so. Each annual renewal saw my premium rise considerably. Every time I complained the increase was halved.
This time I decided to contact Insurance Broker Howden Insurance-how glad I did. Amy Playfair first spoke to me over the phone & later face to face at Howden’s offices in Bromsgrove. She scanned the array of car insurance companies Howden deals with & quickly found identical cover with Ageas Insurance for£100 less, a 20% saving! No hassle, no stress & easy-Amy dealt with it all !
Excellent customer service is so hard to come by these days-there was no robots to deal with-and it was an absolute pleasure to work with Amy & Howden insurance for my benefit. I will certainly give Howden the chance to takeover my others polices when they fall due.
Well done Amy & Howden Insurance!
Andrew Messenger
16/4/25
This time I decided to contact Insurance Broker Howden Insurance-how glad I did. Amy Playfair first spoke to me over the phone & later face to face at Howden’s offices in Bromsgrove. She scanned the array of car insurance companies Howden deals with & quickly found identical cover with Ageas Insurance for£100 less, a 20% saving! No hassle, no stress & easy-Amy dealt with it all !
Excellent customer service is so hard to come by these days-there was no robots to deal with-and it was an absolute pleasure to work with Amy & Howden insurance for my benefit. I will certainly give Howden the chance to takeover my others polices when they fall due.
Well done Amy & Howden Insurance!
Andrew Messenger
16/4/25
Source: trustpilot.com
1st class professional service
Source: trustpilot.com
A very friendly, informative experience where facts were provided and no attempt to push any product.
Source: trustpilot.com
Being involved in an accident is disruptive and disconcerting, the resulting paperwork can appear daunting and a million "what ifs" go through your mind. Howdens (Solihull) dealt with my claim from start to finish in a customer focused, professional, personal and efficient way. Through their claim handlers they sourced a replacement hire vehicle, liaised with the bodyshop and gave me regular progress reports through Ellie and Paige the dedicated points of contact for my case.
I cannot fault how my claim was dealt with.
I cannot fault how my claim was dealt with.
Source: trustpilot.com
First time used for my campervan after being recommended. Excellent service, professional and efficient and good value.
Source: trustpilot.com
I have been with A-Plan/Howden for many years because the staff always go the extra mile to find their customers the best deal & sort out their problems when accidents occur.
Source: trustpilot.com
Catherine Smith at the Tooting Office made renewing my insurance a speedy and pain free process. An excellent interaction.
Source: trustpilot.com
Very good, very efficient.
Source: trustpilot.com
Reasonable price and very helpful
Source: trustpilot.com
Quick and trouble less thank yiu
Source: trustpilot.com
Gentleman helpful dealing with insurance for two cars. After paying for both I asked for documents to be sent in post to me as don't have a printer. Was told it would be done that day.
Two weeks later and a chase up call. Still waiting for documents.
Two weeks later and a chase up call. Still waiting for documents.
Source: trustpilot.com
Howden Thatcham thank you. Received excellent service from Amelia.
Source: trustpilot.com
