Howden Insurance
Latest Reviews
Sam in Newport office is friendly, easy to understand, and a pleasure to communicate with. He has done a brilliant job with 3 family members who required Car Insurance.
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Excellent customer service and prices
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A great experience with Thomas Lansdell at High Wycombe. Efficient, friendly and a pleasure to deal with. Anthony Smith.
Source: trustpilot.com
Just renewed my house insurance and the lady who I delt with (Alicia Quinby-Bray) was great and amazing she managed to get my quote down quite abit. So was very happy.
And couldn't falt the service.
Would certainly recommend them.
And couldn't falt the service.
Would certainly recommend them.
Source: trustpilot.com
This is the first time we have used Howden Insurance and have found them to be helpful in finding us a competitive quote for our car. We hope to use them again upon renewal.
Source: trustpilot.com
Howden employee telephoned me as arranged to discuss my insurance. Did not give me a quotation straight away, because he took the trouble to go away and look at the best possible option for me. I use them for both my car and home insurance.
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What made our experience great was that we gave Alexandra some basic information and she did all the hard work to find a policy that suited our needs! Thank you!
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Very helpful very efficient
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Truly excellent service by Jonathan Scanlon of Howden's Motorhome Direct. Uncomplainingly going the extra mile to find the best and the best priced product for me. Thank you very much Jonathan.
Source: trustpilot.com
I've been with the old A-Plan office in Birmingham for several of my insurance policies now for several years - principally because they're so through and helpful.
Yesterday I spent about 45 mins on the 'phone with ALEX running through my car insurance renewal options for this year... and I'm very happy to report it was very enjoyable doing so, which is rare in my experience for this sort of conversation! She went through absolutely everything in fine detail and with great patience and excellent friendliness, so that I was able to renew then and there.
So thank you Alex!
Yesterday I spent about 45 mins on the 'phone with ALEX running through my car insurance renewal options for this year... and I'm very happy to report it was very enjoyable doing so, which is rare in my experience for this sort of conversation! She went through absolutely everything in fine detail and with great patience and excellent friendliness, so that I was able to renew then and there.
So thank you Alex!
Source: trustpilot.com
This year Jamie and Marsha in Taunton looked after me when I renewed my insurances. Both are extremely patient, stopping to explain points should I ask about them in the middle of our conversations. Thank you. Unfortunately yesterday I needed to have car recovery. My first call was made to Jamie in the TauntonOffice who actively listened, put me in touch with the recovery process. Jamie rang me at home several hours later to check that I was home safely. It is absolutely amazing how they all treat me. It is reassuring to find a company and people in the office who provide a Service, above and beyond measure! Human, caring and professional.! To you all thank you for your care year after year. Insurance can be an expensive experience.these lovely people provide service that money cannot always buy.! Sorry Imogen, I had not put your name down,thank you for your help. Always someone at the end of the ‘phone to help.
Source: trustpilot.com
Howdens (formerly A-Plan) are great to deal with. I dealt with Shruti, and she was very patient and took time to listen carefully and clearly answer questions I had about a number of aspects of the policy cover. The renewal quote for my converted campervan insurance they gave me was competitive, I checked a number of other providers. I haven't needed to claim before, but I have heard on a campervan T6 forum that I'm part of that they are very good when it comes to making a claim, which is re-assuring. Great service.
Source: trustpilot.com
Friendly and competitive service, absolutely no hesitation in recommending.
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I'm very happy with the quote I received it was half the price .Can always get answers to questions I ask always get a quick response and polite service
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What makes the Bath Branch stand out above the rest is their whole attitude to transgendered clients.
I am absolutely pleased with their service, attention to detail and comprehensive knowledge of the business insurance product I was buying.
A huge thank you goes out to Abigail, Holly and Sally-Ann. You are all a credit to yourselves, your profession and Howden Insurance as a whole.
I am absolutely pleased with their service, attention to detail and comprehensive knowledge of the business insurance product I was buying.
A huge thank you goes out to Abigail, Holly and Sally-Ann. You are all a credit to yourselves, your profession and Howden Insurance as a whole.
Source: trustpilot.com
My experience with howeden insurance was great , the women I spoke to really went above and beyond to help me get the best insurance quote possible. With me having some convictions on my license I really struggled anywhere else but howden were the most helpful by far . I couldn’t fault any of the staff I spoke to any problems or concerns I had were always answered clearly . I would recommend howden to anyone out there looking for a helpful team which really do care and don’t just want to get as much money as possible from you
Source: trustpilot.com
Really helpful insurance broker. Catherine Smith in the Tooting office found me a home insurance policy at a great price to cover my non-standard loft conversion. Thanks again Catherine - really appreciate you taking the time to talk through everything with me to make sure the cover was right!
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Personal service
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Frankie was very efficient and very helpful! Thank you again!
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Wonderful experience, very friendly and knowledgeable member of your team ;; I was very impressed with his positive attitude
- I would recommend your service to anyone and certainly use you again ... and again .
- I would recommend your service to anyone and certainly use you again ... and again .
Source: trustpilot.com
Renewal of home insurance. Shocked by the rise since last year, but the advisor, Catherine Smith, helped me to find a way to reduce the cost, while maintaining cover at required level. I have spoken to her before and she was as efficient and customer focused as ever.
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Very happy with my price ☺️
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Hi
There was nothing that needed changes. A great advantage is that one can still speak to a person. Keep on the good and efficient work.
Dorothea
There was nothing that needed changes. A great advantage is that one can still speak to a person. Keep on the good and efficient work.
Dorothea
Source: trustpilot.com
There’s nothing better than speaking with a human being when searching for car insurance. Zak at Howden’s is patient and knowledgeable with excellent interpersonal skills.
Source: trustpilot.com
Just renewed house insurance with Howden
Catherine Smith in Tooting office took my call very friendly and helpful will always be first call when renewing any insurances. highly recommend
Catherine Smith in Tooting office took my call very friendly and helpful will always be first call when renewing any insurances. highly recommend
Source: trustpilot.com
