Howden Insurance

4.9/5 based on 65613 reviews
Latest Reviews
Worked really hard to get the best deal
trustpilot.com
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Being able speak to an assistant across a table was a major bonus - I am increasingly disillusioned with on-line Southern Hemisphere chat-line cultures that a lot of major seem to be going in for . I even had the manager chipping in with some intriguing options .
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Very helpful staff finding the best car insurance with the least touble
trustpilot.com
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Howden Insurance offers a range of insurance services at competitive prices. Staff are knowledgeable, friendly and they go the extra mile to meet the customer's needs. The customer is welcomed, supported and provided with the information that is needed in order to make an informed choice. I have used Howden Insurance on two occasions recently and received a first class service.
trustpilot.com
Source: trustpilot.com
Helpful staff. No longer as good value policies.
Premium now contains a host of extras. Result is a more expensive policy.

Sebastian and George very helpful.

However lack of any Track Day cover now causes me an issue. I was informed that hold be resolved and a new policy offered.


With 3 vehicle’s now to insure. I am concerned that Howden’s are no longer differentated in the market.

With their premiums going upwards and lack of any specialist products means I will consider the larger consumer oriented Insurance companies
trustpilot.com
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First contact , you need to get things wright your home and contents are the most important things to you. Having somebody on the other end of the phone who has the knowledge and can give you the answers you need gives you reassurance you have the right company to safeguard your property. HOWDEN covers everything .
trustpilot.com
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Found service received by using a broker was preferable to using a comparison site
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Very polite and helpfull good service perfect quote arranged.
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Very good service
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Excellent customer experience
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Really helpful when insuring modified vans!
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Great service . Already have my car insurance so decided to do my house insurance as well .good price .thanks
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Great customer service provided and all my needs were met. Helpful members of the team.
trustpilot.com
Source: trustpilot.com
Very good no problems at all the staff were very helpful and friendly
trustpilot.com
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Although Howden’s annual car and home insurance renewal quote for this year was not competitive, I cannot fault the customer care received from James Hewetson. 10 out of 10 James thank you!!
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Brilliant to deal with
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Responsive and efficient. Fair pricing
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I have dealt with an agent at the Shirley office called Hollie Webb, goodness me she really does know how to look after customers.
I have had our van insurance with the company for years and the service has always been brilliant. My job means I cannot always answer the phone but Hollie and Daniel kept calling to remind me of my renewal.
Nothing seemed too much trouble for her, everything I asked she accommodated and helped me with, I needed cover for my daughter just for our holiday in France for my daughter to drive so just for two week, she ran a quote to put her on and for the refund afterwards to take her off and diarised to ring me to do it on the day we travel back, WOW, couldn’t ask for more.
The other thing I would say is she had promised to call me back on two occasions and kept to those promises, I find this is rare these days most companies never do.
She is a lovely young lady, very cheerful, lovely personality, very helpful and a credit to your company.
I would highly recommend this company wish the service was like this elsewhere!
trustpilot.com
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Sophie was incredibly helpful getting me sorted for cover on our campervan. She was a delight to talk to, patient with me making decisions, called back when she said she would and all the information she gave was clear and easy to follow.

Thank you Sophie!
trustpilot.com
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You were very helpful and understood my needs.Your young lady was very helpful and I was very pleased with the end result. Thankyou
trustpilot.com
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Friendly, helpful personal service, Maria from the Welyn Garden office was particularly helpful and is a great ambassador for the company, very professional and efficient, would highly recommend this company for any one looking for a competitive insurance quote, thanks
trustpilot.com
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Very professional.
trustpilot.com
Source: trustpilot.com
Very good service friendly staff and nice to talk to the face not online
trustpilot.com
Source: trustpilot.com
It was nice to actually find a real person at the other end of the phone and they tried to get the best deal that suited you.
trustpilot.com
Source: trustpilot.com
Face to face consultation, much easier to ask questions and feel confident in responses. Took minutes to do without having to trawl through online websites which is a nightmare and take ages

Thank you and I will be back next year
trustpilot.com
Source: trustpilot.com
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