Howden Insurance
Latest Reviews
The Customer Service at Howdens is great and it's so refreshing and time saving to be able to speak to someone rather than navigating endless online questions. Thoroughly recommend using Howdens and I'll be using them again :)
Source: trustpilot.com
Its the price
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After some poor customer service experiences using internet based insurance companies, we contacted Howdens. Each time we have contacted Howdens (Aaron) they have been extremely helpful and have taken time and effort to find the best deal which suits are individual needs. Would recommend
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Friendly and well informed agent
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Maria helped me to reduce the cost of my house insurance
Source: trustpilot.com
was told about this company on the ford transit fb site, so one call to them left my details and they phoned back next day, very very helpful, went out of their way to find me a great quote for my ford transit custom.would definley use them again next year.
price was well good better yhan i thought/keep up the good work Howdens
Mr Mcmillan
price was well good better yhan i thought/keep up the good work Howdens
Mr Mcmillan
Source: trustpilot.com
Straightforward process after only a short time on SORN.
Source: trustpilot.com
Can’t say how great it was to speak to someone who inspired confidence and was not only very professional,but patient and understanding! Alexandria clearly completely”gets” that not everyone is an expert in insurance cover and was happy to go over the details several times for me- definitely an example of excellent 5 star customer service.Thank you
Source: trustpilot.com
Great service from Catherine Smith - friendly and efficient. Many thanks.
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Really helpful and easy to deal with.
Source: trustpilot.com
Maria O made renewing our buildings insurance so straightforward and clear. Everything was explained thoroughly and any questions answered very compassionately. Information was sent through promptly. It was much easier to speak to Maria than attempting carry out research on the internet, I would have absolutely no hesitation in dealing with Howden again and recommending the company to family and friends.
Source: trustpilot.com
The staff at Glasgow were very helpful and understood what I required.
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Laura handled my claim in a very professional and friendly manner. She was efficient, helpful and a joy to deal with. Highly recommended.
Source: trustpilot.com
I had forgotten I had told Howdens about my house insurance when I took out car insurance. My current insurance renewal came through over Christmas with a 100% increase so when Howdens phoned me I was more than interested to hear what they could do. they were able to save me £100 straight away. I still wanted to compare prices so they agreed to call me back later in the week but sent the quote through in the meantime. Although I could have saved a few pounds by going through a comparison site I got the impression that Howdens were working in my best interest on how they presented the risk to the insurer. A pleasure to do business with and no pressure to pay for unneeded extras.
Source: trustpilot.com
Found this company easy to deal with and not pushy ! Reece from Aylesbury branch very friendly , polite and helpful today in renewing my policy - thanks again
Source: trustpilot.com
Really good to be able to talk to a UK call centre/branch. Plus there are local branches that you can go to if needed.
Insured my van with them for the last five years, now added my wife's car has her insurers have become so difficult to communicate with!!
Insured my van with them for the last five years, now added my wife's car has her insurers have become so difficult to communicate with!!
Source: trustpilot.com
Excellent prices & wonderful customer service; much better than getting your insurance online
Source: trustpilot.com
Very helpful and knowledgeable staff who were very pleasant to deal with, they shopped around and very quickly got me a quote/policy tailored to my needs which I was then happy take out with them, very good broker.
Signed RT
Signed RT
Source: trustpilot.com
The company is so easy to deal with.
Source: trustpilot.com
Spent an hour on the phone to Luana from the Thatcham branch sorting out 3 car policies. She was very helpful, professional and patient and did her best to get the most competitive prices possible. Refreshing to be on the phone with someone cheerful while dealing with something like insurance.
Source: trustpilot.com
Helpful staff
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Howdens (formerly A Plan) have looked after my car insurance for over 20 years and have always provided an excellent service. This year I changed insurer as I was not happy with the incumbent insurer's premium increase and they found a similar multi-car policy for a saving of £500 pa. Ash and Tasmyn were particularly helpful in Matt's absence.
Source: trustpilot.com
Contact was Michael Rademan at the Parkstone Office.All sorted efficiently and clearly via email.Contact number given for any queries I had.Overall I was very pleased with the service.
Source: trustpilot.com
Attention to detail without being too pushy. I dealt with Thomas Houlding-Strachan. Very professional.
Source: trustpilot.com
I had a reminder that my car insurance was due. Sam Eaton at the Epsom office dealt with my renewal quickly and efficiently..
Source: trustpilot.com
