Howden Insurance
Latest Reviews
I contacted Howden with a change of vehicle. They had to pass me over to their sister company and the handover was relatively smooth. Great communication from all parties involved.
I will express there seemed to be a great change from my previous experience with Howden, where I felt the staff member I spoke with was very matter of fact and not engaging, where as every single member of staff I encountered on this occasion were super friendly, and appeared interested in helping me with my change over.
It is a little difficult to get through on the phone due to how busy their phone lines are, but this shows they are reassuringly busy with customers.
I felt valued and and very pleased with the outcome of insuring my motorhome with Howden and now feel very comfortable in recommending them.
I will express there seemed to be a great change from my previous experience with Howden, where I felt the staff member I spoke with was very matter of fact and not engaging, where as every single member of staff I encountered on this occasion were super friendly, and appeared interested in helping me with my change over.
It is a little difficult to get through on the phone due to how busy their phone lines are, but this shows they are reassuringly busy with customers.
I felt valued and and very pleased with the outcome of insuring my motorhome with Howden and now feel very comfortable in recommending them.
Source: trustpilot.com
talking with humans who can advise and then clinch the business is a real joy having battled with other companie computer web pages !
Source: trustpilot.com
Having someone on the phone (or in person) to talk to.
Source: trustpilot.com
Great service - knowledgable and quick turnaround
Source: trustpilot.com
I felt listened to and was given good advice.
Source: trustpilot.com
Brilliant customer service, excellent products for people whose jobs are outside the norm.
Source: trustpilot.com
The person who delt with my question's and given a fair quote was very polite and explained everything in detail .
Source: trustpilot.com
Nice and clear ,I felt time was taken to get me a fair price the man giving me the quote was a very nice man who new his job.
Source: trustpilot.com
Last year my car insurance increased so high, due to me being a name driver on my partners car policy. My beautiful partner passed away, but my car insurance increased over 120%.
I tried 3 online car insurance companies still massively high, then l went in person into Howden. The staff were so kind and helpful, car insurance price was reasonable.
This year l got a quote for my house insurance, again the quote was less than l paid and the staff were so kind and helpful. Definitely recommend Howden.
I tried 3 online car insurance companies still massively high, then l went in person into Howden. The staff were so kind and helpful, car insurance price was reasonable.
This year l got a quote for my house insurance, again the quote was less than l paid and the staff were so kind and helpful. Definitely recommend Howden.
Source: trustpilot.com
Professional advice that I couldn’t get on an online service which helped with my decision making the right choice for
Insurance
Insurance
Source: trustpilot.com
The company has been very
Source: trustpilot.com
Always helpful. Easy to deal with. Job done!
Source: trustpilot.com
Great f2f service, product offered at almost half exising policy 10 out of 10
Source: trustpilot.com
Quick, knowledgeable and able to provide the wee bit of flexibility I needed with not having sold my previous vehicle and getting 'no claims' verified - well done.
Source: trustpilot.com
This is a great insurance broker!
Especially Ben, who gave honest advice and was incredibly helpful!
The only downside is they are so busy, getting to talk to the same person can take a while!
Seriously good firm!
Thanks Ben!
Especially Ben, who gave honest advice and was incredibly helpful!
The only downside is they are so busy, getting to talk to the same person can take a while!
Seriously good firm!
Thanks Ben!
Source: trustpilot.com
Helpful, friendly, interested and efficient member of the team, and a good price, especially as on for vacant property insurance, which isn’t easy to find.
Source: trustpilot.com
Very understanding. We were having problems finding anyone to provide home insurance as we had an ongoing claim on another property through no fault of our own. Howden found an insurers and made the whole thing very easy.
Source: trustpilot.com
Very understanding. We were having problems finding anyone to provide home insurance as we had an ongoing claim on another property through no fault of our own. Howden found an insurers and made the whole thing very easy.
Source: trustpilot.com
The service was very good. Found a good policy and so easy to set up.
Source: trustpilot.com
Brilliant to do business with
Source: trustpilot.com
Prompt, efficient, no issues.
Source: trustpilot.com
Easy access to speak to someone on the phone. Polite and attentive consultation plus a competetive quote.
Source: trustpilot.com
Lots of questions put to me but got there in the end, to secure a much reduced premium compared to last year. Thanks Alice.
Source: trustpilot.com
I got excellent service from the staff in the Bury St. Edmunds office. I immediately took out the policies on both my car and home insurance. Both were competitive prices. I found it easier to deal with people face to face.
Source: trustpilot.com
The staff went above and beyond to get a good price for house insurance
Source: trustpilot.com
