Howden Insurance
Latest Reviews
Just sorted a new home insurance policy with Jamare Townsend at Howden, who was lovely to work with through the quick process. Painless as always with Howden - I think all my policies for home, car, etc. are all with Howden now. Always top-notch service and care.
Source: trustpilot.com
Very polite and easy to talk too
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Catherine was very polite, professional and articulate. Useful skills when having to read out every word of the policy!
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Found it easy to contact Howden insurance to discuss a new policy via telephone. Discussed requirements with Jack who was helpful and informative.
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This team was amazing. Friendly, efficient, knowledgeable, adaptive. Got a better than expected quote which also included an expansion of services due under the policy. Their engagement with me / service offering made me realise what I was not getting under existing insurance policy. Can't fault Howdens. Jack and Ashley were superb. They both get a 12 out of 10 from me. This is submitted for Jack but needs to also be submitted for Ashley (as she set up the initial quote). Both were amazing! 🎯🎯🎯🎯🎯🎯🎯
Source: trustpilot.com
The personal touch when you phone any of their branches is truly superb. Their fleet of brokers are helpful in navigating to a reasonable deal. However, it is a game of two halves and the other half sucks. I’m talking about the document vault online. If you have just one car, no problems. However, I have a number of collectors cars and trying to navigate the mess of documents, proposals, quotes etc is a nightmare. Where a sensible person would file by the car registration number, Howden file by document title and this can vary year by year and is all over the place. Be prepared to be swamped. For example I had an Askmid letter through the other day to say two of my cars were uninsured!!! It took me a good hour in the vault to find documents about those cars and confirm that indeed the insurance had lapsed! Not impressed.
Source: trustpilot.com
Very easy car insurance renewal by phone with Laurie today, who took me through the details clearly, it was a very enjoyable conversation and the cost was a bit cheaper than last year. Much easier than slogging through online questions.
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I love working with Howden, I’ve worked with them for over a decade. The whole team was super helpful but in particular Maria Ormesher at the Welwyn office helped sort out amendments and final quotes for my car insurance making sure I got the best deal and helping me get my payment plan sorted
Source: trustpilot.com
I've been using Howden for the last few years now to find the right home and contents insurance for me. They're consistently very responsive, helpful and polite.
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Dealt with the enquiry with great patience
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A human voice. Very helpful. Got what I wanted
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Very good service, quick and easy, and Eliza Mills was very helpful in adding my wife to the policy and changing the agreed mileage. Very swift changes made and for a good price. Certainly a broker you can trust!
Source: trustpilot.com
Howden Insurance deliver a highly professional and client focused approach. Taiya Irving managed the renewal of my motor coverage and I was extremely happy with the process.
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Another great experience renewing my insurance with Howden. The company was recommended to me by a friend and I have recommended them to other friends. Great service at a competitive price and a pleasure dealing with Francis.
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I had to ask for a refund because of a mistake on my part. ( never checked renewal status of my old policy)
Nicola Christendom of Howden Insurance in Cardiff office sorted out the paperwork and authorised the refund for my initial payment.
Nicola Christendom of Howden Insurance in Cardiff office sorted out the paperwork and authorised the refund for my initial payment.
Source: trustpilot.com
Easy to deal with and knowledgeable in their subject
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The person I spoke with was extremely helpful and knowledgeable. He helped me insure my car with ease. I will reinsure my car with the same pwrson next year.
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Have used Howdens for many years, they are always get the best deal. Very happy with my new campervan insurance cost. Superb!
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First class service spoke to Anisa at the Suttoncoldfield branch and she was brilliant. I must say in this day and age it is far better talking to someone about your insurance rather than talking to a robot/computer.
Well done Howdens 👍
Well done Howdens 👍
Source: trustpilot.com
Debbie Hacklett was extremely helpful and provided me with sound advice for my daughter's first dip into car insurance. I was grateful to be able to talk to someone rather than being directed to a website. Debbie's manager was helpful but not pushy. I never got the feeling that she was selling me something.
I would recommend this company to anyone who is looking to take out car insurance for a learner driver/someone who has just passed their test.
I would recommend this company to anyone who is looking to take out car insurance for a learner driver/someone who has just passed their test.
Source: trustpilot.com
Just spoke to Lauren in the Bournemouth office. Absolutely superb service from start to finish ! So rare to receive such genuine top customer service these days. A delight to deal with ! All sorted in a=one easy phone call. Keep up the excellent work !.
Source: trustpilot.com
Excellent customer service provided by a dedicated professional person called Jamare (Bristol). He listened inventively to my requirements, empathising throughout the process with patience. Highly recommended
Its good to talk to someone in person and not a Chatbot
Its good to talk to someone in person and not a Chatbot
Source: trustpilot.com
After unfortunately having a watch stolen, the process of placing a claim and getting compensation has been very easy, Zoe Bailey has always given quick, knowledgeable replies and sorted out the whole event with ease. Thank you
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Rebecca was extremely helpful explaining and guiding me through the car insurance
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Very professional and friendly service offering the best value product
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