Howden Insurance
Latest Reviews
Had the fortune to deal with Leuan, very professional, listened to all my needs and I ended up with a very competitive quote, so much so that I have now been back for a second quotation.
Good communication, rang back when he said he would and generally gave good advice on the insurance to suit my needs.
Good communication, rang back when he said he would and generally gave good advice on the insurance to suit my needs.
Source: trustpilot.com
Very helpful and informative.
Source: trustpilot.com
Brandon was a great help renewing my van insurance.
Would highly recommend.
Would highly recommend.
Source: trustpilot.com
Howden are a great insurance company . I insure both my house and car with them . I have been with them for 13 years now . Laurie has always taken care of me and many family members throughout this time , she is always happy to go away and find the best deal possible that suits my needs ,as are all the staff that I have ever spoken to . I can honestly say that they are always at the end of the phone if you have any issues or questions and in my experience sort it out straight away . Can’t fault them at all . Thanks again Laurie for sorting my most recent car insurance out today , it’s been a pleasure as always 😃👍
Source: trustpilot.com
very good and quick thank you
Source: trustpilot.com
Was with Endsleigh Insurance for my car insurance for decades
Their business was taken over by A Plan which is now called Howden
Evesham office contacted me about my car insurance renewal and it all went smoothly and in fact the car insurance was less than last year
Would strongly recommend Howden Insurance
Marvyn
Their business was taken over by A Plan which is now called Howden
Evesham office contacted me about my car insurance renewal and it all went smoothly and in fact the car insurance was less than last year
Would strongly recommend Howden Insurance
Marvyn
Source: trustpilot.com
No hassle in renewing, friendly advice given and politely done.
Source: trustpilot.com
Promise service,knowledgeable sraff
Source: trustpilot.com
Pieter, was very helpful and compassionate when dealing with my request to change my parents car insurance after the death of my father.
Source: trustpilot.com
I got straight through to the right person, who quickly assessed my needs and set up a new policy that suited my needs. The service was friendly and helpful, making me feel valued as a customer. The policy I took out was better and cheaper than the one I cancelled with another company.
Source: trustpilot.com
very helpful and efficient
Source: trustpilot.com
Helpful member of staff.didnt make it a tiresome chore and saved me money
Source: trustpilot.com
I viewed so many insurance companies online & then called Howdens, Keeley from the Solihull branch was so helpful & so informative & made sure I had the right insurance for my up & coming holiday. I would definitely use Howdens in the near future! Thank you Keeley! Superstar!
Source: trustpilot.com
I have been with Howden for 2 years. A plan before them as they are the same/sister company.
I find Howden staff to be very bland, not in the least friendly, just official. It doesn't need to be a chatty conversation but when I am spending £761 I would like a bit of appreciation for using their company.
I went through the painful process of gaining another quote to try to change company but it came out the same, albeit they were far more interactive with me.
To add insult to my thoughts - before I'd decided to continue with my quote, a member of the sales team called excited to say they could cut my insurance cost. However once they realised I was already with them, the tone changed and reverted back to that the quote given would be the best one. Maybe they are better with new business.
Having no reason to make a claim - this will be the measure of how good the insurance company are. May I never have to find out. I have a tracker on my VW but as it is not one they recognise, although I pay £13.49 per month subscription to Global Telemetrics, who are set up to help recover my vehicle in the event of it being stolen, Howden offer no discount for that at all.
I have chosen to pay the amount in full this year to avoid further interest fees. I feel that is better for me.
Paperwork is always emailed promptly and seems in order.
I find Howden staff to be very bland, not in the least friendly, just official. It doesn't need to be a chatty conversation but when I am spending £761 I would like a bit of appreciation for using their company.
I went through the painful process of gaining another quote to try to change company but it came out the same, albeit they were far more interactive with me.
To add insult to my thoughts - before I'd decided to continue with my quote, a member of the sales team called excited to say they could cut my insurance cost. However once they realised I was already with them, the tone changed and reverted back to that the quote given would be the best one. Maybe they are better with new business.
Having no reason to make a claim - this will be the measure of how good the insurance company are. May I never have to find out. I have a tracker on my VW but as it is not one they recognise, although I pay £13.49 per month subscription to Global Telemetrics, who are set up to help recover my vehicle in the event of it being stolen, Howden offer no discount for that at all.
I have chosen to pay the amount in full this year to avoid further interest fees. I feel that is better for me.
Paperwork is always emailed promptly and seems in order.
Source: trustpilot.com
Responsive and knowledgeable. Very helpful.
Source: trustpilot.com
Excellent communication and clear information from Harry Mason at Chelmsford branch.
Source: trustpilot.com
Gave me the correct cover for the correct price
Source: trustpilot.com
By the time of purchasing my insurance i had 1 year no claim bonus because I had one open claim staff was very good that time he said when claim been settled we review it again and premium ll go down ,now the claim been sorted as no fault i got 3 years no claim bonus now I am trying to contact 3
times I called them provided my proof of no claim bonus but still no one contacted me every time I called I been told agent ll call back but its over a week now no one called back very disappointed, hello one of the staff member contacted me and he updated my no claim bonus and my insurance gone down ,thank you
times I called them provided my proof of no claim bonus but still no one contacted me every time I called I been told agent ll call back but its over a week now no one called back very disappointed, hello one of the staff member contacted me and he updated my no claim bonus and my insurance gone down ,thank you
Source: trustpilot.com
Owen Kaye top customer service. Legend 👍
Source: trustpilot.com
Knowledgable pleasant and responsive staff
Source: trustpilot.com
I was given relevant information in 10 minutes. No wait on phone for ages. No frills, just the information I needed. No pressure to buy insurance from them. Slightly more than other quotes but no hassle.
Would recommend.
Would recommend.
Source: trustpilot.com
Accepted the quotation, paid the money and received an email confirming such. Since then - nothing. No documentation, no policy number and therefore no ability to log in to my “online portal” to see and retrieve documents. Even on the day the insurance was due to commence I had to chase them up to find my policy number.
Not impressed so far!
Not impressed so far!
Source: trustpilot.com
At a time of risings prices in all types of insurance it was nice to find a company with staff that understood the problem these increases cause and do the best they canto get the best price
Source: trustpilot.com
Have taken out insurance with Howden this week and what an amazing service. My thanks go to Zac Mills who’s professional approach was next to none. I’ll be coming to this company when the renewal comes up on my others four cars. Excellent work Zachary
Source: trustpilot.com
I rang for a quote for stallholders liability insurance, for a couple of vintage fairs and boot sales. Better to be insured. Rob Byrd made the experience totally easy and straightforward, also supplying a very reasonable priced quote. I also have house insurance, Business liability insurance and two vehicles insured with this company. So straightforward plus I like to talk to someone to receive a quote, very nice chap.
Source: trustpilot.com
