Howden Insurance

4.9/5 based on 64057 reviews
Latest Reviews
Cristina (Exeter) worked super hard to answer all our questions and ensure we have the right house insurance policy and specifically cover for our bikes both at home and away. It's been a while since I've experienced such good customer service. Friendly, professional, knowledgeable and efficient. We now have van and house and would thoroughly recommend.
trustpilot.com
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Both agents I spoke to were seemingly well informed, helpful when I asked questions or sought clarification.

My only concern is that Howden is now a huge company and I have concern about being lost 'incorporate speak and accountability '.

Thank you
trustpilot.com
Source: trustpilot.com
On receiving my insurance renewal documents I was as usual horrified by the hike in premium. I normally have a go at the insurer directly but this time I decided to use an intermediary. As a result of using Howdens (Louise from the Wimbledon office and Ian from Alton) I was able to achieve a massive saving. I shall be using their service again whenever renewal docs arrive for other insurance needs. They were clear, helpful and responsive. Recommend them highly.
trustpilot.com
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Helpful staff and extremely competitive quotation.
trustpilot.com
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It was good to talk to someone wwho could find an insurance package suitable for my needs.
trustpilot.com
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Great to talk to someone in person and not to do business online
trustpilot.com
Source: trustpilot.com
Very friendly and helpful handling of our phone calls. Did everything that was promised. Perhaps being waRy of change means the 4 stars mark, but if this service caries on it will be 5 next year!"
trustpilot.com
Source: trustpilot.com
Having personal contact by phone, and a very helpful lady made such a difference to a daunting job. Especially if you are a retired person. We were recommended by a family member and will definitely pass on your company name to friends who require insurance.
trustpilot.com
Source: trustpilot.com
Very friendly and polite, answered all my questions
trustpilot.com
Source: trustpilot.com
Very friendly customer service
trustpilot.com
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Very easy to get a quote of them very helpful
trustpilot.com
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When searching for new car insurance after high quote from previous insurer decided try LV after seeing advert.Spoke to a very helpful gent called Andy.He was extremely helpful so I decided to change to LV.sgFf
trustpilot.com
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Everything went through well
trustpilot.com
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I spoke to Jack in Sutton Coldfield. Very professional and it was easy to renew my police
trustpilot.com
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I have been a customer for 20yrs plus
They are helpful and understand my needs
Even when I lost my husband they help me sort out home and car insurance to transfer them all over to me
Can't thank them enough for their consideration for all they do
Well done to all
trustpilot.com
Source: trustpilot.com
I initially had an unfortunate experience with Howden in Yeovil, but I am very happy to say that this problem has now been effectively and politely solved. Scott Allen the Branch Manager personally dealt with the issue and has been extremely helpful. I would now be entirely happy to recommend the services of this branch of Howden.
trustpilot.com
Source: trustpilot.com
Catherine Smith at Howden has been an absolute lifesaver when it came to sorting out my house insurance! I’d been putting it off for far too long, but Catherine’s patience, professionalism, and persistence made all the difference.

She followed up with me multiple times in the kindest, most considerate way, ensuring I had everything I needed to make an informed decision without feeling pressured. Her clear communication and expert advice gave me complete confidence in choosing the right policy.

Thanks to Catherine, what felt like an overwhelming task was handled smoothly and stress-free. I genuinely appreciate her dedication and would highly recommend her to anyone needing help with their insurance!
trustpilot.com
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great service, easy to speak to, no nonsense
trustpilot.com
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Easy to talk to without too much embarrassment!

Some sound advice and lateral thinking.
trustpilot.com
Source: trustpilot.com
great service. Very helpful and very nice indeed to actually speak with a person who knows what they are talking about rather than an automated robot! I shall be changing all my policies to them when they renew.e
trustpilot.com
Source: trustpilot.com
Renewed both my Mustang car insurances with Howden (A-Plan) through their Thatcham (specialist car insurance) branch. The process was straight forward and everything was explained clearly plus a good price was offered. I would like to thank Luana Profor for providing an excellent experience.
trustpilot.com
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Tom Howland - quick - efficient and the man to be with. I have really enjoyed my engagement with him.
trustpilot.com
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Have dealt with this company for 30 years and have also found them to be helpful and with good advice, could always get some insurances a little cheaper on line but you lose that personal contact when you need advice or help.
trustpilot.com
Source: trustpilot.com
Shruti was very friendly and helpful and got my policy at a great price as usual I would never use anyone but Howden for my Campervan insurance ⭐️⭐️⭐️⭐️⭐️
trustpilot.com
Source: trustpilot.com
Great service can highly recommend. The consultant took time to go over all of my needs resulting in good cover at a good price.
trustpilot.com
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