Howden Insurance
Latest Reviews
I have recently undertaken renovation work on a property in London and Kamran Hussain of the High Wycombe office was great when it came to guiding me through obtaining the relevant works policy, and has subsequently been equally impressive when it has come to switching to a normal home and contents policy. He is responsive and very well informed of the options out there.
Source: trustpilot.com
I think in a world of average to poor service it should be highlighted when excellent service has been provided. Matthew Clark listened and understood what I needed, clarified with the insurers my specific questions, established exactly what I needed for each car and negotiated what I feel is a good price for holistically covering all our cars under one policy. Matthew did everything I required both promptly and efficiently. The whole interaction and experience was certainly a pleasure. Well done!
Source: trustpilot.com
Matthew at High Wycombe managed to get me a new car quote and then advance cover in place within 15 minutes start to finish!
Source: trustpilot.com
Multilayer homemade agency
Source: trustpilot.com
My house got broken in and my car was stolen! When I phone up spoke to Andy Reid and Christ Cocking at Taunton branch both were very helpful, very supportive, yes I was upset my brand new expensive car was gone! During my lost this 2 people was continued phone me checking on the progress when police has got my car back it was in such a bad condition my anxiety was worsen! Thank you very much for the support and afford you had made, my car got repaired got it back now looking good I’m not feel anxious anymore! 👏You deserved 5 stars rating ⭐️⭐️⭐️⭐️⭐️🥇
Source: trustpilot.com
I was very impressed by the efficiency of the staff here. They were very pleasant to deal with, professional and made arranging insurance easy and straightforward. It was also cheaper than my current provider with better cover.
Source: trustpilot.com
I received excellent customer service from Shane Perkins at the Sheldon branch. Very helpful and informative. Went out of his way to get me a great price and even assisted after his shift had finished! Would definitely recommend! 5 star service ⭐️⭐️⭐️⭐️⭐️
Source: trustpilot.com
A great company,,excellent customer service. Highly recommended
Source: trustpilot.com
I had an insurance placement problem with an unoccupied risk. I contacted Howden and received very efficient advice and assistance from Jaide Stone, who the next day presented me with a complete coverage solution at an acceptable premium.
Source: trustpilot.com
Sam couldn't have been more helpfull. Knowing that I was in between an accident with my current Insurer and trying to get a quote without knowing the full cost of repairs he was more than willing to try and obtain a quote and was very helpfull in giving advice.
Source: trustpilot.com
first time with Howden ins, reasonable comparable value. info was given pleasantly & clearly. any queries were dealt with directly
Source: trustpilot.com
Nicole in the Solihull office was extremely helpful and efficient whilst researching my case.
I met her twice and spoke a few times on the phone. After a bit of delay she was able to secure an acceptable policy to satisfy my needs.
I met her twice and spoke a few times on the phone. After a bit of delay she was able to secure an acceptable policy to satisfy my needs.
Source: trustpilot.com
Friendly and knowledgeable as well as keen to help-which they did. I would suggest that it would help the staff, and customers, if the Yeovil shop was given help with their very poor Internet connection, as the last two times I have needed help, documentation took a VERY long time, delaying me and several other customers,
causing stress to customers as well as staff.
causing stress to customers as well as staff.
Source: trustpilot.com
It was simple enough to get the quote a week before and get the insurance cover the day I picked up the vehicle.
Also good to talk to a human being who listened and understood our concerns
Thank you
Also good to talk to a human being who listened and understood our concerns
Thank you
Source: trustpilot.com
Its so refreshing to speak with a person with a name that also picks up the phone without going through a call vetting machine. "Press one for this and two for that" and then placed on hold for a week. I hate it and with all that "Go Compare" shite I was surprised that going through Howden was actually comparable in price.
Source: trustpilot.com
Sarah in the High Wycombe office was very efficient, knowledgeable and friendly, and found the best value to renew a motor policy. Further advice and assistance was offered for a full range of available policies. An impressive and much appreciated tailored service, thank you very much.
Source: trustpilot.com
Halima af Swindon was as great as ever. Patient, helpful and true to her word. Prefer having someone to discuss my needs rather than a cold online service.
Efficient and effective use of my time and a competitive quote .
Efficient and effective use of my time and a competitive quote .
Source: trustpilot.com
Put through to Nicole Hickman in Solihull because Farnham colleagues were busy rather than asking me to wait. Good move. Nicole was clear, helpful, knowledgeable, friendly and efficient. A pleasure to deal with. Thank you!
Source: trustpilot.com
This was about the best insurance I could get Thank you
Source: trustpilot.com
I have been with Howden (formerly A-Plan) for many years and have always found them helpful and polite
Source: trustpilot.com
We are really pleased with how helpful Howdens were with our household insurance
Source: trustpilot.com
Trying to move house has been very eventful, and my brain is really all over the place. Halima Ali was just so, so, patient, pleasant, knowledgeable and thorough, that I could not have asked for a better service.
Thankyou Halima
Thankyou Halima
Source: trustpilot.com
Very polite staff they are always helpful and listen and do not rush the customer which is a nice change.
Source: trustpilot.com
Very knowledgeable and helpful person.
Person to person contact.
Person to person contact.
Source: trustpilot.com
Everything went well
Source: trustpilot.com
