Howden Insurance

4.9/5 based on 71737 reviews
Latest Reviews
Best insurance broker to deal with. Gary went out of his way to get me the right cover
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All fine, until it came to trying to pay the invoice by Bacs. Howden staff seemed not to know who the payee should be - try this, try this, try that.
Eventually sorted, but did not give a very professional impression.
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Helpful knowledgeable sales person
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Good quality service
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Quick at quoting and best price compared to other brokers. I like that I was able to speak to someone rather than doing everything by email / website chat.
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Very helpful staff and face to face discussion
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I can’t fault the service went out of there way to beat other quotes 👍
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Very approachable and helpful
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Marlee was very responsive and patient dealing with multiple changes to the required car insurance cover and changes of vehicle
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It was good very polite and friendly also helpful
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I went in to see Yvonne in the branch. She was helpful and patient as we went through my needs.
She found exactly what I needed at the right price.
I have to say the staff were all nice in the branch it had a lovely welcoming atmosphere.
I will return for all my needs now.
Thank you Yvonne for your time and patience.
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My enquiry was dealt with very efficiently by your Exeter branch. Based on that service, I would highly recommend Howden.
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Quick and easy service
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Howden's managed to get me a great price for my new car insurance. They are very competitive and they always try to get the right Insurance.
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Phillip snow the agent I dealt with was very courteous and knowledgeable and sorted my policies without any fuss or issues certainly a company I would recommend to anyone looking for insurance services I will definitely continue to use this company well pleased to say the least thank you for your help
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Of all the insurers that I spoke to, they were the most professional, courteous, and friendly. It was clear that those I spoke actually enjoyed their role, and were more than happy to help with my queries.

The best bit, they were the most competitive.
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I was rather anxious about finding suitable car insurance but Charlie was very helpful and patient with me especially as I do not hear very well. It was good to know that the office is local and that I have the option of going in for a face to face appointment.
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Craig Brinkworth at the Worcester office is worth his weight in gold. So helpful, friendly yet professional. Would recommend Howdens to anyone. Give him a try
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Excellent job
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Excellent service, very efficient , it's great to speak face to face to people.
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I was lucky enough to be assigned Grace Cuhls from the Shrewsbury branch of Howdens, while I was sorting out my father in laws subsidence problems. Obviously claims like these can take there time to be solved and in FIL’s case about a year and a half .
It can be very frustrating trying to sort things out on your own for a loved one, but once I spoke to Grace I knew I was in good hands .
She helped me all the way through and I would definitely say her customer service went above and beyond in my experience. I really couldn’t have managed on my own what with looking after FIL who has Alzheimer’s. Grace really helped to take the pressure off me in doing all the ringing around etc to get everything sorted for me . Things probably were very frustrating for Grace at times when there were problems, but she never once made me feel like I was a nuisance . She was always readily available if I had a query and her knowledge was impressive .
Grace gave 100% in her job and I would most definitely recommend Howdens .
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Really good price, friendly helpful advisor.
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Customer service is great. Very helpful in trying to get tge best quotes and also very friendly.
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Very helpful and came up with a solution which was significantly better than my previous brokers.
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The agent I spoke to was extremely knowledgeable, but also friendly.
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