Howden Insurance
Latest Reviews
The advisor I spoke to was very helpful in helping me find building and contents cover for my home . They explained things to me clearly and were very thorough in assessing what cover I needed.
Source: trustpilot.com
Having had car insurance quotes from usual comparison websites, decided to give Howdens a try having read their reviews. Piotr rang me, very competent & friendly and not pushy. Gave me quote & cover I was happy with so asked him to ring me back in 2 weeks for payment just before my renewal was due. This he did, on the morning we had arranged. He then went back through my cover, and explained some ‘add-on’ products. I’m usually very wary of these, but one was of interest, which for a relatively small amount gives me 25% on top of market value should my car be written off. Never heard of it before but seems worth having. Having sorted the car insurance, Piotr then quoted me for buildings & contents insurance which is also due soon. Unfortunately this time, the best quote was nearly double my renewal so politely declined. Overall extremely pleased with customer service I received from Piotr & would recommend.
Source: trustpilot.com
Excellent efficient knowledgeable service
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Very helpful and was able to find an excellent price.
Recommend them as seen straight away.
Recommend them as seen straight away.
Source: trustpilot.com
Gemma was very patient explaining the new policy to me as it was complicated and the phone line wasn't very clear. She had to repeat herself several times and did so with good humour.
Source: trustpilot.com
Guy Macgregor was very helpful and managed to solve an outstanding issue I had faced for a few days.
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Thank you Kelsey.
For sorting out my additional insurance needs for my camper van while transporting works of art for sale!
I feel you went the extra mile. I feel well looked after for all my vehicular insurance needs.
For sorting out my additional insurance needs for my camper van while transporting works of art for sale!
I feel you went the extra mile. I feel well looked after for all my vehicular insurance needs.
Source: trustpilot.com
Friendly polite staff very helpful
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It was nice speaking with human beings instead of people on a computer
All very friendly and helpful. Would recommend you to all my friends. Thank you
All very friendly and helpful. Would recommend you to all my friends. Thank you
Source: trustpilot.com
Good customer service coupled with good policies.
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Very approachable and helpful service from Tracy Nealon who has been very good in her help on a consistent basis.
Source: trustpilot.com
Howden’s have supplied my motor insurance for several years now. I keep renewing with them because they have demonstrated time and again good value, policies that meet my needs and outstanding customer service. I spoke with Maria at the Welwyn office today who sorted out my renewal and saved me money! She was friendly, courteous and professional. All in all, exemplary service. Do yourself a favour, speak to Howden’s.
Source: trustpilot.com
Brilliant company. Here's the thing, when you ring up they don't: pretend they can't understand you, they don't pretend they don't understand what you DON'T want, they don't take the wrong amount of money out of your bank, they don't insult you, they are not: sexist, discriminatory or prejudice (and I've experienced all of that) they don't put you on hold forever, they get on with it, they don't waste your time, they are professional and they know insurance. They are BRILLIANT! Thank you.
Source: trustpilot.com
Great friendly service quick efficient and professional while maintaining a friendly tone basically it’s like one of your friends arranging your insurance with the confidence that you are getting the best deal
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The sales person at Yeovil, Ella was excellent. Very easy to deal with and easy to understand. I was not put under any pressure to make a sale.
The quote was very good and with a known company.
Would definately reccommend Howden Insurance.
Refreshing change to deal with this company.
Very Pleased
The quote was very good and with a known company.
Would definately reccommend Howden Insurance.
Refreshing change to deal with this company.
Very Pleased
Source: trustpilot.com
Very helpful Branch Advisor Sean Doyle and completive
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My wife and I visited the Howden branch in Great Malvern on two consecutive days and were warmly welcomed by Nick Armstrong who could not have been kinder or more caring. He gave us so much of his time, making us feel comfortable and offering excellent advice. We believe Nick is the ultimate role model for Customer Care. Our sincere thanks for providing such a thorough and personal service.
Source: trustpilot.com
I received a renewal price for my Building Insurance including contents but when I contacted yourselves you gave me a cheaper price.
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Great customer service.
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Prompt response by a competent advisor
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Went into Kingston Office.
Immediately spoke to an agent and sat down whilst we sorted out a policy to fit our needs.
Easy quick informative and no pressure to purchase. Pleased with price
Immediately spoke to an agent and sat down whilst we sorted out a policy to fit our needs.
Easy quick informative and no pressure to purchase. Pleased with price
Source: trustpilot.com
My adviser was very helpful, and explained everything carefully
Source: trustpilot.com
My classic car policy was due for renewal. Initially I spoke with Amy who set the wheels in motion with regards to upgrading the policy. A further call was made when I had the pleasure to and dealing with David who, not only managed to upgrade my policy, he was also able to reduce my premium by £125. He was very thorough, concise and explained the details clearly ensuring a great transition from one policy to another. Davul us and absolute credit and asset to his company. Thank you !!
Source: trustpilot.com
I had a lovely lady called Christina,from the tooting office , who talked me through everything and made it really easy to understand. Really happy to stay with howdens as they never let me down when ive needed them. Really recommend them.
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Martin was extremely helpful when looking for a suitable house insurance for us. He was friendly and polite and was able to arrange cover for us very quickly.
Source: trustpilot.com
