Howden Insurance

4.9/5 based on 67237 reviews
Latest Reviews
I was transferred to Howdens from my previous insurance broker and must admit was a little sceptical at first However going into my second year with them now they have been absolutely fantastic. Whilst I have never visited the branch their customer service over the phone and through email and post are outstanding
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Used them for years
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Just very helpful
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The prompt quotation and understanding my needs
Thank you
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I found the advisors to be thorough and friendly. They took time to identify my insurance needs and were prompt to reply to queries I had.
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Excellent, helpful service.
I insured my car with Howden, and it was good to actually speak to a human being, rather than a robot at the end of the phone, which sadly seems to be the norm for most insurance companies today. My previous car insurance company was a nightmare to deal with.
It's also very helpful to know that if I need any assistance from Howden in the future, it's only a phone call away.
Not the cheapest quote, but worth spending a little more for the convenience.
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Called to change new car details. My call was answered by Aimee who was enthusiastic in her voice. Very pleasant call. Easy and smooth transaction.
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Philip pickford was very helpful. Polite . Knew his stuff and saved me money whilst still the same level of cover . He's an asset to the company
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Charlie Emmons the person that dealt with my enquiry and subsequent payment for insurance was the most knowledgeable and extremely pleasant person that I have dealt with regarding insurance
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Very friendly staff explaining everything about the policy and not crushing us with his questions .
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I struggled to get my car insurance and recovery sorted. The staff were helpful but there were a few confusing issues and a couple of errors which I picked up on. I found it a bit of a challenge but hopefully it will be easier in the future.
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Superb service from first call (2rings) to policy renewal (same day). All questions answered promptly, same as last year. Well done.
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Would have given you five stars, but found out from a friend that I could have got it for thirty pounds less from Intelligent Finance. Never mind.
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Good communication with me and a clear understanding of the policy.I would recommend this company to others.Nothing is to much bother for them .Always polite and helpful.
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Jake was excellent. Efficient. Knowledgeable. Excellent communication skills. Professional & personable. It was a pleasure to speak to him. Thank you for giving me peace of mind that all the insurance requirements are secure.
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Very helpful and friendly open and honest
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Chloe was extremely professional.

She halved my John Lewis renewal quote.
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I was struggling hard to find caravan insurance for my elderly step-father, so turned to Howden's, as they already insure my step-father's home. They managed everything and found appropriate insurance at a reasonable rate; a great relief and help!
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Lovely being able to speak to a person.
Quick & easy service & probably more efficient that doing it all online.
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many thanks to Ashleigh, who sorted your firms convoluted system to be fairly painless in operation,
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The staff very helpful, friendly and caring.
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We dislike there is no local office near to us now other than Cheshire or Wakefield, and we were not able to book RAC Breakdown Cover as we could with our previous local based insurer. However the staff were pleasant and efficient and the price was good. We will also possibly be trying other types of insurance when we will be in a better position to judge.
trustpilot.com
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Kris was superb in all my dealings with him and represented Howden professionally at all times.
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Very helpful staff.
trustpilot.com
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I was sceptical as I always had such wonderful customer service from Baslow Insurance but I needn't have been, Howdens were great, albeit not face to face, but very friendly and understanding on the phone
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