Howden Insurance
Latest Reviews
Good service and helpful staff
Source: trustpilot.com
As always , very good service and great staff
Source: trustpilot.com
Been with A-plan many years and have found them very helpful, with car insurance and always found me cheapest quotes .
Source: trustpilot.com
Amazing firm. Reliable. Always helpful. Not always the cheapest but you pay peanuts and you get monkeys in the insurance game. Super friendly and flexible with quotes, payments and plans.
I had an accident whilst insured with these and they were WONDERFUL! Couldn’t ask for more!
I had an accident whilst insured with these and they were WONDERFUL! Couldn’t ask for more!
Source: trustpilot.com
Thomas Houlding of A Plan insurance phoned me to discuss this years ins plan. Very efficient and friendly. Did all that was needed quickly. I am very happy with ALL the staff and the service I get from A Plan.
Source: trustpilot.com
Exemplary service. Staff are polite and courteous and helped find the right contents insurance for me. I would 100% recommend to anybody looking for a great broker.
Source: trustpilot.com
Yvonne Hall at the Parkstone office is happy, bubbly, smiley and is also amazingly knowledgeable and helpful.
Easily the best insurance experience I've ever had, in fact one of my most memorable and happy phone call experiences I've had in a long while 👍😁
Price was competitive and lower than comparison site I tried, cover is better than other sites offered.
If you need insurance for anything call Yvonne at A-plan on 01202725165.
You won't regret the call 👍
Easily the best insurance experience I've ever had, in fact one of my most memorable and happy phone call experiences I've had in a long while 👍😁
Price was competitive and lower than comparison site I tried, cover is better than other sites offered.
If you need insurance for anything call Yvonne at A-plan on 01202725165.
You won't regret the call 👍
Source: trustpilot.com
car insurance
Mr Pugh
Very polite staff
got sorted out quickly
Mr Pugh
Very polite staff
got sorted out quickly
Source: trustpilot.com
Staff were v helpful (and pleasant) and efficient. Gave me peace of mind.
Source: trustpilot.com
Received fantastic service from Antony at the Bletchley branch.
Totally hassle free and such a friendly guy.
I would highly recommend
Totally hassle free and such a friendly guy.
I would highly recommend
Source: trustpilot.com
Really helped me get the best quote. Explained really well.
Source: trustpilot.com
Excellent service today from Yvonne at the Parkstone Office. I had some questions to ask, as this was the first time I had insured a boat myself and nothing appeared to be too much trouble. I found it so much easier then trying to fill out unfamiliar forms online! I would have no hesitation in recommending to others.
Source: trustpilot.com
excellent service well presented and easy to understand i wish they were all like this
Source: trustpilot.com
Used before in the past and happy to supply a competitive quote this year
James Bradley was very helpful
James Bradley was very helpful
Source: trustpilot.com
We have dealt with this company for many years . I have always found them helpful and polite . Thomas Houlding answered all my questions in full detail in a manner that I understood . the reason it was not 5 stars was because I thought the quote was a bit expensive expensive .
Source: trustpilot.com
Lauren Serrano Burke was very corporate, thorough and professional. She left me with no questions to ask. Top job.
Source: trustpilot.com
Elizabeth Holt was excellent in explaining everything to do with my new policy.
I’m very happy to continue with A-plan.
I’m very happy to continue with A-plan.
Source: trustpilot.com
Very helpful and found us some great and reasonable cover.
Source: trustpilot.com
Wonderful service as ever
Thank you
Thank you
Source: trustpilot.com
Always helpful very quick well organised no hidden extras
Source: trustpilot.com
Cannot fault Nikki at A Plan Carterton. Nikki has looked after our car insurance requirements for many years. Always does a superb job. Thanks Nikki.
Source: trustpilot.com
Knowledgeable staff and cost effective
Source: trustpilot.com
Always helpful. Thank you
Source: trustpilot.com
We were recommended to A-Plan by my father-in-law. Now my children are A-Plan customers and all my insurance policies are managed through them. Nothing is too much trouble for an A-Plan advisor: Discussing requirements, researching the best deals, comparing the tiny details of competing policies, providing documents in whatever form is needed or getting customers back on the road following an accident - everything is done quickly, professionally and cheerfully. Nothing is ever missed and nothing is too much trouble. A-Plan turns arranging insurance from a chore into a pleasure, even when "popping in" to the office is not possible due to COVID. I cannot recommend A-Plan too highly and their advisors are brilliant.
Source: trustpilot.com
Since I posted the negative review below on 2nd March a Chris Biggs from A-Plan Farnham contacted me. What a breath of fresh air, a pleasure to deal with. He apologised for the way I was treated by the Lichfield branch and quickly set about retrieving me. He sorted out my quote for Home insurance and I gave him instructions to proceed. so much so I will be happy for A-Plan to quote me for car insurance next month. I'm now happy to change my rating from 1- to 5-star. Well done Chris & thank you.
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2nd Mar 2021
Been highly recommended by a friend. Decided to call the Lichfield branch around 2nd March 2021 to get a quote for home insurance. Spoke with a very nice girl there, who seemed very helpful. Went through all the detail she needed. She advised would get back to me with a quote, sadly this did not happened. Called back on 5th Mar, advised no call back. He apologised and advised they would get back to me. Sadly no call has been received. It is highly unprofessional.
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2nd Mar 2021
Been highly recommended by a friend. Decided to call the Lichfield branch around 2nd March 2021 to get a quote for home insurance. Spoke with a very nice girl there, who seemed very helpful. Went through all the detail she needed. She advised would get back to me with a quote, sadly this did not happened. Called back on 5th Mar, advised no call back. He apologised and advised they would get back to me. Sadly no call has been received. It is highly unprofessional.
Source: trustpilot.com
