Howden Insurance

4.9/5 based on 72636 reviews
Latest Reviews
Great service, customer advisor who dealt with us was first class, good price, very pleased.
trustpilot.com
Source: trustpilot.com
After years of being looked after by the same insurance broker whose client's
were recently absorbed into A-Plan it has been a new experience for both myself and the new company, learning about each others expectations on renewals. Nick Francis was pleasant and professional throughout and hopefully he now understands a bit more about my expectations as well as myself about A-Plan.
trustpilot.com
Source: trustpilot.com
Recently renewed our house insurance. Brokers very helpful in trying to bring the cost down to that achievable online. Good, responsive customer service.
trustpilot.com
Source: trustpilot.com
Agent treated me with respect asked if I understood everything,very professional,happy to renew again
trustpilot.com
Source: trustpilot.com
Not happy with service
trustpilot.com
Source: trustpilot.com
Nothing but good things to say about our experience with Jacqueline at the Fareham office. Everything was conducted over the telephone with a kind super-efficient service that's becoming so much harder to find these days. A happy customer so far.
trustpilot.com
Source: trustpilot.com
Great service very polite staff prices a little higher than surfing the net but well worth it for the service they supply when needed as I found when I needed them
trustpilot.com
Source: trustpilot.com
A-Plan were diligent in checking what was required and quickly found a matching policy at a very reasonable price. A really stress free experience.
trustpilot.com
Source: trustpilot.com
I was very happy with the service supplied by A-Plan they not only matched my renewal quote but included breakdown aswell and the caller was very polite too I highly recommend them
trustpilot.com
Source: trustpilot.com
Very helpful bunch. considerate and informed staff.
trustpilot.com
Source: trustpilot.com
As usual I found the people who work at APlan, Tunbridge Wells, polite patient and efficient. I cannot recommend them highly enough in their dealings with my home and motor insurances.
trustpilot.com
Source: trustpilot.com
Very easy to obtain a personalised quote and take up a policy. James was very helpful and provided great communication. Highly recommended.
trustpilot.com
Source: trustpilot.com
Very good service
trustpilot.com
Source: trustpilot.com
Excellent company.
trustpilot.com
Source: trustpilot.com
I was contacted by A Plan and made aware of my need to renew. All went very satisfactorily and the renewing was quite painless and I was dealt with in a very friendly and efficient manner
trustpilot.com
Source: trustpilot.com
A company and staff who's professionalism is a refreshing joy to work with and whom dedicates their time to ensuring we have the product that is needed to suit our complete needs,many thanks
,Chris and Tom, Green Leaves Garden Services
trustpilot.com
Source: trustpilot.com
I have used a plan for many of years on and off reason why on and off is due to what kind of vechile I drive. They are freindly and very helpful. But what does but me and not just with a plan is why the price goes up each year when really they should be trying to get you a cheaper or alternative quotes one where it's cheaper so you keep you custom. This is not a dig but shouldn't have to ring or look else where. But this when you say over phone they look else where to find a better quote.
trustpilot.com
Source: trustpilot.com
Helpful and supportive customer enquiries, especially making sure you get the best insurance cover.
A-Plan delivers an essential requirement in our lives, and every time I need to discuss anything ,the A-Plan team make it so easy for you.
Thank you A-Plan
trustpilot.com
Source: trustpilot.com
A plan- Exactly what you would expect from a broker, totally professional service.
trustpilot.com
Source: trustpilot.com
A plan contacted me at renewal, obtained the best quote and made the whole process quick and simple. Avery pleasing experience at this time.
trustpilot.com
Source: trustpilot.com
Super helpful and thorough. One particularly nice aspect is that they store all your details and then can compare prices across many different insurers. All very easy for me.
trustpilot.com
Source: trustpilot.com
I have been with A Plan (was Sheltons) for 52 Years and have always had excellent service.
trustpilot.com
Source: trustpilot.com
Very competitive pricing good value for money and in the past customer service was also 5*
trustpilot.com
Source: trustpilot.com
During lock-down when the office is closed, all correspondence has been by e-mail.
But the paperwork to confirm everything was sent via an attachment process that my Microsoft Office could not read.

I asked for copies to be sent by snail mail and still await it , a fortnight later.
trustpilot.com
Source: trustpilot.com
Always up front with the details..
been with A-Plan for a number of years Now''
No Regret..To date.
trustpilot.com
Source: trustpilot.com
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