Howden Insurance
Latest Reviews
I've always found, over many years, A-Plan staff in Poole to be very friendly, polite and efficient, whether on the phone or face-to-face over the counter. I spoke this morning to Luke Hodges and he was very efficient in dealing with my policy payment in a friendly manner. I always feel like a valued customer and that my business is important to them. I cannot recommend them highly enough.
Source: trustpilot.com
The advisor was extremely helpful and straightforward.
Bournemouth branch, James Jollie, thank you
Bournemouth branch, James Jollie, thank you
Source: trustpilot.com
Efficient friendly service
Source: trustpilot.com
First class service from the knowledgable and really helpful, thoroughly professional Connor Dennis of the Andover branch. He saved me over £150 on my car insurance quote from my previous broker and went the extra mile to dot the i's and cross the t's with various specific questions I had. It's the little things that make the difference to me, such as not having someone I've never met calling me by first name, but using the polite "Mrs" when talking to me.( I'm a client, not your new best friend :) ) All the staff there are similarly civil, and I appreciate it.Highly recommend this firm.
Source: trustpilot.com
Great insurance company, cheapest fleet taxi insurance for 3 years running along with a friendly personal touch. Tommy great guy gone out his way to make everything run smooth. 10 out of 10 for me.
Danny ... Russell’s of Bath PH
Danny ... Russell’s of Bath PH
Source: trustpilot.com
I recently had to arrange car insurance and after using all the price comparison websites l called my local Taunton office of A-Plan insurance after they were recommended by a friend. All the options were explained in detail by Hannah who then quickly called back with a very competitive quotation, which actually bettered every quote I’d received online. Within hours the documents were sent with the confirmation email and after couple of days all the hard copies arrived via post. I found the whole experience very easy and efficient and Hannah Cornish was very helpful. Many Thanks!
Source: trustpilot.com
Excellent service from the lovely lady on the phone, she made things very easy and understandable. I would definitely be going to A-plan again
Source: trustpilot.com
Aplan Tooting branch
Please note that I was very impressed with Liz Holt that dealt with our company van renewal policy. Liz was very polite and spent a great deal of time explaining the policy and other available products, which helped me to make the decision to renew the policy with Aplan.
Please note that I was very impressed with Liz Holt that dealt with our company van renewal policy. Liz was very polite and spent a great deal of time explaining the policy and other available products, which helped me to make the decision to renew the policy with Aplan.
Source: trustpilot.com
Excellent service from A-Plan Ruislip, always very friendly & make dealing with Insurance effortless. Would like to say a massive thank you to Maiwand for his brilliant service!
Source: trustpilot.com
I called the Bournmouth Office today and spoke to a young lady called Lauren Serrano Burke, regarding my car insurance renewal. She was very helpful and polite and explained everything very clearly and concisely. I have always had great customer service from you, and today was no different.
Source: trustpilot.com
Excellent, friendly service. Morgan was brilliant, friendly, professional and very helpful.
Source: trustpilot.com
Thank you Adam for you extraordinary work , helping me with my first insurance. It is brilliant to see there are very professional people, doing there job very good. It was a pleasure to speak with you. Have a great day!
Source: trustpilot.com
I received a call from Laura Hayward at the Poole branch regarding my car insurance. She was efficient taking down the details. Luke Hodges also at Poole branch called back with my quote and was able to better my current providers price and with a better policy. Both Lauran and Luke were friendly and helpful
Source: trustpilot.com
Very efficient, friendly and courteous service from Yvonne at the Parkstone office. The quote for boat insurance was the cheapest we had received but still offered the best cover and with a very competitive excess. A-plan had been recommended to us by our boat dealer and we're very glad they did
Source: trustpilot.com
Great service from A-Plan Thatcham. We have a few classic cars and they have always brokered fantastic cover. I had to claim recently due to a devastating fire in my garage that severely injured my partner, and the Thatcham team were considerate and supportive throughout the claim process. Thanks Richard and team, will continue to recommend.
Source: trustpilot.com
Jon Hart at A-Plan St Albans was very helpful with my car insurance renewal, finding a more competitive company for this year. I've been a customer of A-Plan insurance since 2009 and have been very happy with the service. Recently I had a no-fault claim on my car insurance and it really took the stress out of it. Someone else at A-Plan had looked after me then, and they were just as helpful.
Source: trustpilot.com
I found the recent call with Adam at Taunton APlan, very refreshing. After trawling through various online companies I rang on recommendation from a friend. Dreading another repetition of the same information yet again, I was extremely surprised at how professional and efficient Adam was .I felt confident that the product I purchased was tailored to my exact requirements, something not easy in online portals, i.e. I am retired and work part time and may rarely use the vehicle for work visits, try getting that over online ?
Excellent company refreshing experience, this is how it should be done.
Excellent company refreshing experience, this is how it should be done.
Source: trustpilot.com
Really helpful and a great price. Id had problems with my current insurer (Flux) but Kirsty (Wheeler) made everything simple and friendly yet professional. Ill be bringing all my policies over when theyre up for renewal!
Source: trustpilot.com
The best service to adam billing
Source: trustpilot.com
I have been a customer of A-Plan for my car insurance for many years having been recommended by my partner who’s used them for 15+ years. I have just renewed again with Nick (Manager at Bletchley) who is an absolute star. Nick went above and beyond to find me an excellent deal which included the extras I needed at a very reasonable rate. Always happy to recommend A-Plan - especially Bletchley’s Nick.
Source: trustpilot.com
Have been using A-plan for more than 15 years now and just can’t fault them. The staff are absolutely lovely people, always helpful and during renewal time work hard to get me a great deal. On the few occasions that I have had to claim they have been incredible. I use the St Albans group that have always been fantastic but my partner is under the Bletchley branch where Nick just gave her a cracking deal again. A+
Source: trustpilot.com
Very helpful and knowledgeable whilst helping me with renewing my car insurance.
Source: trustpilot.com
Just renewed my van insurance again with A Plan. Got me a great deal as usual covered the kit in the van as well.
Good to speak to a real person on the phone with a friendly welcoming attire.
Keep up the good work
Good to speak to a real person on the phone with a friendly welcoming attire.
Keep up the good work
Source: trustpilot.com
Laura hayward was very helpful and informative. Dealt with my renewal quickly and effectively.
Source: trustpilot.com
I have been dealing with Jon Hart at the St Albans branch for some time now, and I’ve always received excellent service and support! Jon goes the extra mile and swift to respond. Thanks Jon and all at St Albans!
Source: trustpilot.com
