Howden Insurance

4.9/5 based on 64727 reviews
Latest Reviews
Recently purchased car insurance through the A-Plan office in Bury St Edmunds, Suffolk, for our two vehicles and have been very happy with the quotations we were given and more importantly, with the service we received from Mr. Darren Hayward at this branch of A-Plan. The service we received was professional with all questions answered in a timely manner. It was nice to be able to go into an office and speak face-to-face to do business although when a telephone call was required, the call was answered in a timely manner without having to be on hold for an extended period of time. Our experience of purchasing vehicle insurance with A-Plan was a positive experience and the process went very smoothly.
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Called A-Plan for a quote on my car insurance renewal, have been with them many times over my 20years driving. This time my 17 year old daughter was needing insurance too for her first car after recently passing her test. Thomas Stevenson at the Parkstone office was fab sorting out both policies & getting a competitive price I was happy with.
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We are so happy with the service we received with
Darren Hayward | Branch Sales with the A-Plan Insurance at 35-36 Brentgovel Street, Bury St Edmunds, IP33 1EA. We were able to buy insurance at a good price. Darren Hayward answered all of our questions and we feel confident that we are in great hands with this insurance company.
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I rang A plan to check my cover for House and Building Insurance , very pleased with out come. Thank you to a young man called Christian Pearce went through policy very efficient. All done for another years cover.
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Wanted to change my car insurance. A-Plan supplied me with comparative quotations from alternative providers. Their quotations were cost-competitive and structured to include various levels of breakdown cover (including trailer towing). Their service was informative, impartial and professional. Highly recommended for vehicles insurance.
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Absolutely fantastic service so far.
I recently purchased a van, the dealer put an insurer in touch with me. Louise Fleming from A - Plan insurance (Shirley) got in touch with me, she was very polite and helpful, found me a very impressive quote for the van and went the extra mile to get exactly what I was looking for. Louise also gave me lots of information on the other insurances that they provide and went the extra mile to get a good quote for a car insurance policy for my spouse with an added discount because I took out the van insurance. They certainly went above and beyond to help us. Customer service is absolutely 100% and I would highly recommend A-Plan insurance to friends and family in the future.
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Why oh why did I not use an insurance broker earlier? To have all the stress and searching taken off my hands and to get good insurance with even more cover than before at a lower price, is the gift that keeps giving. To know in the event of a claim that they handle all aspects is again a load off my shoulders. So happy with service of Peter and Team Bury St Edmunds branch. Totally recommend giving them a visit or a call to find out how much better your insurance could be working for you.
trustpilot.com
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A Plan. The best in my Opinion.

All of my insurances are with A Plan in Bury St Edmunds. I find their service is second to none, especially Darren Hayward who I normally deal with. He contacted me today to remind me that breakdown cover on my car was due for renewal. Darren is always polite and professional without being stuffy and I feel that I always get the best possible service. I would not go anywhere else and always recommend A Plan to my friends.
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I have just transferred my taxi insurance policy and saved £250.00. The advisor was very good and helpful
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just had a insurance reniewed today with A-plan and it blow my mind!!! i was dealing with a very proffesional guy James from Parkstone branch and A-plan are realy lucky to have this guy working for them really pleased 5star rate thank you ever so much
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The staff at A-Plan are always helpful, well-informed and friendly. we use them for all of our insurance needs.
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Excellent service
Thanks Mr Adam Billings
Taxi insurance
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Excellent service from Adam at the Taunton office. He went out of his way to meet our needs, provided a competitive quote and was very professional and understanding when one policy had to be cancelled.
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Good service and a tailored insurance from Quinton Hall at A-plan Poole Marina
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We deal with Luke at the Poole Branch
He is so helpful and efficient, nothing is too much trouble and he always comes back to you in a timely manner with good information and prices
Would highly recommend
We also had a no fault claim against us recently, where it was a case of mistaken identity and we were not involved in the alledged incident.
Luke was really helpful and supportive during this very stressful situation.
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Thomas Houlding was really helpful, he listened to our needs as a business and found a plan suitable for us he went above and beyond .
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Very professional, very helpful, very knowledgeable and extremely competitive price. Would certainly recommend - and thanks to John in Bournemouth branch.
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Professional person, professional organisation.
Darren Hayward, Bury St Edmunds,
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Was recommended APlan insurance at the start of the year and wouldn’t hesitate to recommend them myself.
I deal with Jamie Harper at the Taunton office and always get excellent professional service.
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Adam in private hire taxi department is very good and great customer service too .
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Wonderful man really helped me out his name was Adam
He helped me explain everything nice and clearly and he was very friendly and motivated me to recommend me other friends too because I will get £50 off
Thank you Adam keep the hard work up !!
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just come off the phone to aplan insurance and as always the service was its usual top quality nothing is to much trouble and Catherine Smith was excellent .would advise anyone looking for insurance cover to try them first..Happy customer Dennis Carson
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I can highly recommend the Bury St Edmunds A-Plan Insurance Branch for car insurances. Darren Hayward helped both myself and my husband find competitive packages to suit our lifestyles. We researched beforehand having a reasonable idea of what it might cost, however Darren found both of us better plans covering areas we needed [we’re both early retirees] and eliminating those that we didn’t. It’s a much more personalised experience than using online search tools AND we have a more bespoke plan.
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A fantastic engagement to garner motorcycle coverage. He went above and beyond in ensuring the policy was the best offer available at the time making it easy to switch.
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I have received efficient , courteous and reliable service from Chris Griffiths at A Plan Weybridge whilst insuring mine and my daughter. Fantastic level of service.
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