Howden Insurance
Latest Reviews
Very professional, kind, polite and looking out for us. I have been served by Christine for two consecutive years and wouldn't want anyone else. She is just fantastic and follows up all request and enquiries.
Source: trustpilot.com
I am very happy with the car insurance A-Plan provides. They are always very helpful and take trouble to find the best rates available.
Source: trustpilot.com
Very easy to deal with over the phone and they're in a local office rather than some anonymous call centre. They didn't try on a large increase at my first renewal, as some companies do with captive markets. Only given 4 stars so far, because the proof of their worth will be if you ever have to make a claim, which I hope never to!
Source: trustpilot.com
Always good service whenever we have needed to contact them
Source: trustpilot.com
A month before my policy was due to expire I received a large number of missed calls along with several voice messages asking me to renew my policy. I'm not going to renew 4 to 5 weeks before my policy runs out. It may help the company's cashflow - but it doesn't help mine. There's a fine line between polite reminder and borderline pestering. One reminder by email is all that's necessary thank you very much. Apart from this small issue I have no complaints with APlan.
Source: trustpilot.com
Brilliant
Very friendly staff and very competitive prices
Highly recommended
Very friendly staff and very competitive prices
Highly recommended
Source: trustpilot.com
Good no problems.
Source: trustpilot.com
A very very pleasant and helpful lady I spoke to on the phone. Didn’t try to push extras I didn’t need and saved me nearly £100 on my current insurers quote. Excellent service.
Source: trustpilot.com
A Plan make it easy to renew your household insurance. They know the market before they phone you with a quote and so you can say yes I will accept or no that’s to expensive.
Source: trustpilot.com
Great customer service from the advisor, followed up with a great quote. Already recommended to a couple of people.
Source: trustpilot.com
Always find staff kind and helpful
Source: trustpilot.com
Excellent service
Source: trustpilot.com
Find A-Plan reasonable and easy to deal with. Nicol (Aberdeenshire).
Source: trustpilot.com
You’ve been so helpful it’s all done for me all I have to do is pay
Source: trustpilot.com
I renewed my insurance over the phone on the 9th of Jan 2021. Nothing came in the post so early Feb I called to ensure I had cover and on that day I was assured my policy will be sent first class that very day. I was at that time told I had cover so no worries. I am still waiting with bated breath over a week from my phone call for my policy.
Source: trustpilot.com
Very human service
Source: trustpilot.com
Quick and easy Service
Source: trustpilot.com
Excellent service initially , however needed someone to call me back , left messages with 2 people promised to call back but never did !.
Source: trustpilot.com
Did the job so far. See how things turn out later.
Source: trustpilot.com
Very polite and efficient sorted everything out for me with no problem and I didn’t feel pressured
Source: trustpilot.com
I had a great experience with A Plan, even though it was over the telephone due to Covid. I found the call to be very friendly, informative and the Company very helpful...great customer service....
Source: trustpilot.com
Excellent service and competitive prices
Source: trustpilot.com
Such friendly personal service whilst sourcing best value and price. I have motorcycle and house insurance at very favourable rates. They are never pushy either.
Source: trustpilot.com
Efficient in all respects.
Source: trustpilot.com
Jake Logan was very efficient in sorting out a policy for me.
Source: trustpilot.com
