Howden Insurance

4.9/5 based on 69374 reviews
Latest Reviews
Very reliable and easy to contact.
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Had a courtesy call from Sam at A.Plan Tooting, regarding renewal reminder, he was very clear & thorough in providing options & prices I felt he went more than the extra mile with explaining the details for renewing my upcoming renewal.
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Lady was very helpful and explained the policy very well
trustpilot.com
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The renewal price offered for the car was too expensive but it was easy to negotiate a price reduction. The house insurance was far too expensive and I had to leave. Bartering is a must as loyalty is worth noting.
trustpilot.com
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Alex at A-plan , What epic customer service would recommend to any for all types of insurance not only did they get me the most competitive deal but also they were very transparent and provided all infomation about the policy in a clear and direct manner.

11/10
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Proffesional
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I renewed my car insurance. Competitive fees, polite friendly and knowledgeable staff. Good service.
trustpilot.com
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I had left it rather late to renew my policy
What I was pleased more was the quickness and quote was responsible
trustpilot.com
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A-Plan provides good customer service and satisfaction as always. Easy to talk to, pleasant experience overall.
trustpilot.com
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Very pleased with quote, and also good customer service from Harriet, thank you.
trustpilot.com
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All ways excellent service face to face and on the phone and good value
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A plan staff are very nice, it is good that they have branches for customers to go in, rather than on line only.
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Very professional and a good service and price.
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Friendly service and always keen to help. Always try to get a good deal for their customers.
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Constructive and knowledgable assistance. Helpful, engaging and easily contactable response - over the phone! Best customer experience I have received in a long time.
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Always responsive, great professionals.
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The young lady I spoke to was so helpful, and very cheerful, that's really all you ask in this present climate, and to cheer me even better the insurance had not gone up to drastically.
trustpilot.com
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Always receive positive and very helpful advise without unnecessary pressure you get from other similar organisations just to get your order.
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My family have used A Plan for many years. Dealt swiftly and efficiently with a claim on my husbands vehicle. Courtesy vehicle arrived swiftly.
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I have nothing but great service from staff at A-Plan Sevenoaks. Their care (and patience) in explaining and answering detailed queries met all the standards that I needed for a house and contents policy.
trustpilot.com
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I have used A Plan for years and cannot see myself ever going elsewhere.

With A Plan you know that in the event that you have to make a claim their staff will handle everything for you taking away all the stress and ensuring that the Insurance policy provider pays out promptly and in full.

I experienced this first hand some years ago when I had a claim on my vehicle insurance, one phone call to A plan was all I had to do they organised the courtesy car, the repair and the payments. You cannot get that level of service from an online provider.
trustpilot.com
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Changed our insurance company as they had hiked the price up and found a cheaper one. Excellent.
trustpilot.com
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Great one stop shop for both car and home insurance knowledgeable helpful staff.

Thank you
trustpilot.com
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Very helpful and friendly company. A pleasure to deal with. Hassle free insurance. Highly recommended
trustpilot.com
Source: trustpilot.com
Little to add to the 5 stars ⭐️. A-Plan is attentive to my needs but not pushy. It makes contact in sufficient time for thought and discussion. Everyone that one interacts with, by telephone or e-mail, is knowledgeable, helpful and a delight. Pricing is competitive and flexible to my changing needs and wishes.
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