Howden Insurance
Latest Reviews
Howden’s have a great personal touch. Matt pulled out all the stops to get me the best price.
Source: trustpilot.com
service in line with expectations
Source: trustpilot.com
Arrived early, was granted access into the building and the lady on the front desk, I did not catch her name, was politeful and very helpful, she basically pre-screened myself and got my details, then another 2 members of staff turned up and they was also courteous and polite.
I was then assigned to Darcie, who took further information and my case was slightly bespoke but she made light work of the situation and she was very polite and down to earth, made the conversation effortless and had some friendly banter too :)
Overall I am used to speaking to cold people over the phone/everything automated via computers and instant quotes but this time round it was better to have a real life person tailor a quote to your requirements and met expecectations.
For this reason I would personally recommend Howden/Sutton Coldfield Branch and would bring my custom back to them, as I need to do a business insurance policy soon and will for sure email Darcie to get this sorted.
Overall all staff I met at the branch today was A1 and as mentioned above, highly recommend Howden/Darcie who was fantastic.
Thanks again!
I was then assigned to Darcie, who took further information and my case was slightly bespoke but she made light work of the situation and she was very polite and down to earth, made the conversation effortless and had some friendly banter too :)
Overall I am used to speaking to cold people over the phone/everything automated via computers and instant quotes but this time round it was better to have a real life person tailor a quote to your requirements and met expecectations.
For this reason I would personally recommend Howden/Sutton Coldfield Branch and would bring my custom back to them, as I need to do a business insurance policy soon and will for sure email Darcie to get this sorted.
Overall all staff I met at the branch today was A1 and as mentioned above, highly recommend Howden/Darcie who was fantastic.
Thanks again!
Source: trustpilot.com
A pleasant experience going into the offices to talk through house insurance options and then being able to confirm on the phone with someone I had met in person
Source: trustpilot.com
Good service from a high street broker. Alexandra knew her stuff and secured me a reasonable deal for my vehicle insurance.
Source: trustpilot.com
Helpful staff. And phones manned by knowledgeable people
Source: trustpilot.com
Called back when said they would. Lewis was very helpful and contacted insurers to get answers to our queries. Amended policy to cover our needs.
Source: trustpilot.com
Thomas Houlding-Strachan,Was very helpful finding the right insurance for my needs
Source: trustpilot.com
Very easy to set up policy - went out of their way to find the best policies and very helpful. Spoke directly with them on the phone.
Source: trustpilot.com
Very helpful and easy to talk with seem very experienced and competitive on pricing haven’t had any untoward happening hopefully won’t that’s when you find out how good you’re insurance is fingers crossed I don’t have to worry about it,so far so good.
Source: trustpilot.com
Really prompt, helpful customer service addressing all of our questions and fairly unique needs. And great value too
Source: trustpilot.com
All very helpfull
Source: trustpilot.com
Friendly staff and great service. Tom was particularly helpful when I needed the car insurance switched to my new vehicle. Highly recommended for all your insurance needs
Source: google.com
I felt like the process was explained fully to me by Emma in Chichester. Emma listened to what I needed rather than telling me what I wanted. Very impressed.
I was actually surprised with the rate, it was cheaper than I expected.
I was actually surprised with the rate, it was cheaper than I expected.
Source: trustpilot.com
Excellent service and advice.
Source: trustpilot.com
Very friendly and understandable in discussing the insurance policy,not the usual speed lip jargon in exported T&Cs
Source: trustpilot.com
Amazing service with my car insurance
Source: trustpilot.com
Great,professional,high level of personal culture,patience
Source: trustpilot.com
Simple hassal free service
Source: trustpilot.com
very friendly and professional service
Source: trustpilot.com
Luca Vecchioni at the Bury St Edmunds branch did a great job for me sorting out a very complicated situation, spending a lot of time, and finding me a very reasonably priced car insurance policy that I couldn't find through other companies that I had tried. His patient and cheerful manner made a difficult task so much easier. Thanks Luca.
Source: trustpilot.com
It was really nice to actually speak to a person and have a direct number to call them back on. He was extremely helpful and came back with a quote that we were happy to accept. Didn’t feel rushed or pressured to accept.
Source: trustpilot.com
Reasonable price
Pleasant sales person.
Pleasant sales person.
Source: trustpilot.com
NICE TO SIT DOWN AND SPEAK WITH A FRIENLY PERSON FACE TO FACE
Source: trustpilot.com
Ease of contact, excellent service, local agent, very caring staff.
Thank you
Thank you
Source: trustpilot.com
