Howden Insurance
Latest Reviews
Always get great service from A Plan. Been using them for 15 years, both Solihull and Lichfield branches. They let me know when insurance is due, shop around for me and sort everything out. No hassle for me. :)
Source: trustpilot.com
Good service prompt and return calls with correct info
Source: trustpilot.com
I've used A-Plan Insurance as my broker for Home and Contents Insurance for many years and have always found them very helpful and efficient. On the very few occasions that I've had to claim they have been great.
Once I had a problem with a repair contractor going bust and A-Plan sorted the problem immediately to my delight.
Another time the insurance company that was covering me went bust and A-Plan moved my cover to a new company immediately so I had no break in protection.
I highly recommend them!
Once I had a problem with a repair contractor going bust and A-Plan sorted the problem immediately to my delight.
Another time the insurance company that was covering me went bust and A-Plan moved my cover to a new company immediately so I had no break in protection.
I highly recommend them!
Source: trustpilot.com
Excellent service and courteous staff
Frank
Frank
Source: trustpilot.com
Always great to deal with and always provide competitive prices.
Source: trustpilot.com
I have been with A Plan for a number of years. They make it extremely easy to renew and always make sure they are providing the best deal! Thank you A Plan
Source: trustpilot.com
I always use Aplan as I know they will research the best policy for me for price and suitability. I've used them for well over 30 years.
Source: trustpilot.com
I have used APlan on several occasions and they continue to offer a friendly, helpful and professional service.
Competitive with flexibility for individual needs.
Well done.
Competitive with flexibility for individual needs.
Well done.
Source: trustpilot.com
Been with A Plan for a few years now and cannot fault them. Always very helpful, fantastic service. Always work hard to get the best price for your insurance. Fantastic service, brilliant staff. You can not go wrong if you give them a chance.
Source: trustpilot.com
Good service and excellent customer care. Always dealnin a very professional manner.
Source: trustpilot.com
Good efficient independent broker, providing solid independent advice and service that fully mets my insurance requirements.
Source: trustpilot.com
Great price
Fast service and always friendly
Fast service and always friendly
Source: trustpilot.com
Happy with service and received paperwork very quickly.
Source: trustpilot.com
Friendly and helpful young lady. Managed to save some money. Local to me so can always call into their office or a quick phone call.
Source: trustpilot.com
Very efficient friendly approach to helping me out again with my car insurance. I will be back!!
Source: trustpilot.com
The only problem I encountered was in relation to providing the documentation, ie proof of no claims and signed documents.
Although I provided them by scanning and e-mail them, there is no acknowledgement of receipt nor suitability.
This is particularly troubling as they are necessary for cover to be in place and time constrained.
It is relatively simple to resolve.... if they are ok, let the client know, if not, let the client know, if you are unsure, let the client know.
I already have a preconception that, should I need help, it wont be forthcoming.
Equally, I already have doubts that I will renew with yourselves, simplistically as I an unsure of your customer focus and commitment.
I am more than willing to discuss this review and to waive anonymity. Should A-Plan decide to accept and discuss this please feel free to contact me Alan Scurr.
Following the review above, I've had a telephone conversation with the branch manager, I must admit it was a very useful conversation and I am appreciative of the opportunity to discuss my concerns and am much happier for it.
Many thanks.
Alan
Although I provided them by scanning and e-mail them, there is no acknowledgement of receipt nor suitability.
This is particularly troubling as they are necessary for cover to be in place and time constrained.
It is relatively simple to resolve.... if they are ok, let the client know, if not, let the client know, if you are unsure, let the client know.
I already have a preconception that, should I need help, it wont be forthcoming.
Equally, I already have doubts that I will renew with yourselves, simplistically as I an unsure of your customer focus and commitment.
I am more than willing to discuss this review and to waive anonymity. Should A-Plan decide to accept and discuss this please feel free to contact me Alan Scurr.
Following the review above, I've had a telephone conversation with the branch manager, I must admit it was a very useful conversation and I am appreciative of the opportunity to discuss my concerns and am much happier for it.
Many thanks.
Alan
Source: trustpilot.com
A very professional and informative outfit who communicated in a clear and helpful manner.
Source: trustpilot.com
Always efficient in all my insurance policies
Source: trustpilot.com
Very good & reliable company which I’ve used for many years now, staff are friendly, helpful, professional & dedicated, always working hard to provide the best value insurance quote without me having to resort to comparison websites, excellent service, excellent customer service.
Source: trustpilot.com
To renew with A Plan was quick and simple.
Source: trustpilot.com
Excellent service from start to finish
Source: trustpilot.com
Iv alwsys found A Plan to be helpful and informative in helping to get the best rate for my house and car insurance. I go to their office as I prefer face to face rather than phone calls
Source: trustpilot.com
We’ve been using A-Plan for a few years and we find them very helpful, friendly and willing to listen to our questions. Overall a great service from the team in Ipswich and thank you to all.
Source: trustpilot.com
Excellent service, very helpful and knowledgeable. Imaani was very patient throughout and gave details of the options in a very clear and understandable way
Source: trustpilot.com
All explained well to me good price
Source: trustpilot.com
