Howden Insurance
Latest Reviews
Easy to communicate with and have never had any problems when I have had to make a claim.
Source: trustpilot.com
I normally change insurers every year to get a better deal, the guys from A-Plan called me with a choice of deals all of which I could not beat when searching, they are knowledgeable bout their products and did not put down the competition, which other company's did, nothing puts me off more than someone saying how rubbish another company is, I will not use them.
I have not had any issues and have had a few questions over the last couple of years and they have been answered instantly.
I have not had any issues and have had a few questions over the last couple of years and they have been answered instantly.
Source: trustpilot.com
Very responsive.
Source: trustpilot.com
They are very helpful and try to get the best deal they can
Source: trustpilot.com
My family have been with you for many many years ,your very good at what you do ,it’s more simply coming threw you guys.
I strongly recommend AAplan to who ever are thinking of taking out insurance ,
I strongly recommend AAplan to who ever are thinking of taking out insurance ,
Source: trustpilot.com
Good service over the phone.
Source: trustpilot.com
good customer service.Nice to have face to face contact.
Source: trustpilot.com
I have been with A Plan for over 40 years, so I must be happy
Source: trustpilot.com
I use the Banbury branch, by telephone as I do not live near there. This is because I originally knew a member of staff through a friend who recommended A-Plan several years ago. I was pleasantly surprised by the helpfulness and courtesy of the staff and the money they saved me. My husband, my son all moved their insurance business there with similar results.Since then that member of staff has left but the branch continues to serve us well.
I cannot comment on 'claims' because I have not made any yet.
I cannot comment on 'claims' because I have not made any yet.
Source: trustpilot.com
very good service excellent staff very happy to recommend this company
Source: trustpilot.com
Great team of people went out there way to find me the best cover
Source: trustpilot.com
The best customer service you could ask for
Source: trustpilot.com
Very efficient and at a very competitive price
Source: trustpilot.com
Excellent professional service not to mention competitive rates as well. when our 3rd car's insurance becomes due, later this year, we will be in touch again.
I would have no hesitation in recommending you to others.
I would have no hesitation in recommending you to others.
Source: trustpilot.com
Easy process, friendly and helpful staff...
Knowledgeable and Ready to discuss different insurance options specific to your vehicle...
Competitive prices too...
Knowledgeable and Ready to discuss different insurance options specific to your vehicle...
Competitive prices too...
Source: trustpilot.com
Initially I was very pleased with the customer experience and the policy was dealt with well and the agent was friendly and helpful. One of the reasons I took out the policy as well was they were offering a £50 M & S voucher which I was told would take about 2 weeks after the policy was taken. After documents were confirmed I waited about a month. I phoned and spoke to the agent and confirmed that we were entitled to it and would chase it up I explained that I wanted the voucher to use at Christmas which gave them 3 weeks. As yet this is still not received I have given opportunity to correct hence why I am now commenting on it. I find it very irritating when companies give offers and then its like trying to get blood out of a stone to get what was promised.
.......I have now received a very prompt response and courteous phone call to apologise and vouchers received next day by special delivery so am now really happy overall, happy to put a 5 star rating now all resolved.
.......I have now received a very prompt response and courteous phone call to apologise and vouchers received next day by special delivery so am now really happy overall, happy to put a 5 star rating now all resolved.
Source: trustpilot.com
treats me with respect. friendly
Source: trustpilot.com
first class service.
Source: trustpilot.com
Very good service, helped insure our 3 cars, saved money.
Source: trustpilot.com
Very helpful staff who answered all my queries with no issues
Source: trustpilot.com
Hi, there I only wish I'd found you five year's earlier. It was by luck that I saw your ad in my monthly fishing mag. What a reception I got when I rang for a quote. You will make more drivers aware if you post more ads in the fishing mag. I've told as many friends about you. So get ready for 2018.👍👍🏁🎣😁
Source: trustpilot.com
Excellent service, have already recommended to family and friends who have taken out a policy.
Source: trustpilot.com
Great service by the team in Yeovil
Source: trustpilot.com
I have been using A-Plan insurance increasingly over the past 3-4 years, initially for commercial vehicle cover, then my personal vehicles, followed by house and contents and public liability. I am consistantly reassured of their commitment to excellence, both in customer service and crucially the level and cost of insurance, every time I need to speak with them.
Source: trustpilot.com
I wanted to deal with a local broker but was transfered to a branch in shirley as the local branch doesn't deal with vans.I enquired about insuring my car at the local office but was transferred to another office who specialise in performance cars.I dont recall there location but they took the details asked if I was used to fast cars and never came back to me. safe to assume the performance car dept were not interested in offering insurance on a performance car. Not quite living up to its billing as the local insurance broker.Could get the same online for less.
Source: trustpilot.com
