Howden Insurance
Latest Reviews
I've been with A-Plan for a good number of years for both car and home insurance. They have always provided an excellent service, ensuring that the policy meets my requirements at the best pice the market can offer. Their attention to detail and customer support and advice is second to none.
Source: trustpilot.com
Staff friendly and helpful
Source: trustpilot.com
It is so very helpful to have an independent broker who can help find the right cover for your insurance and able to give you a super price for it. One must respect the slight difference to a online quote due the salary paid to the staff. I can highly recommend the branch and company for their services.
Source: trustpilot.com
I have just taken out Car Insurance through A-Plan for the first time. I was very impressed with the speed, efficiency & professionalism in which my enquiry was dealt with. They found me a quote that has more to offer & also beats my last years premium from my previous insurers hands down. I thoroughly recommend that you contact them & obtain a quotation.
Source: trustpilot.com
Very easy to deal with Agent.
Source: trustpilot.com
I was disappointed about two aspects of my renewal:
a) That my house contents went from 0 to well over £140 for the year (apparently I got last year free as a favour, but I never expected this kind of jump);
b) my car insurance has only gone down effectively by a mere 2p even though I now have a 5-year NCD in place.
Overall, I would have appreciated a telephone call in advance of the increased costs - enough in advance for me to have time to make an informed decision. Not only did this not happen, but I had to call myself. I thought brokers looked for the best deal for their customers?
I expected better treatment.
a) That my house contents went from 0 to well over £140 for the year (apparently I got last year free as a favour, but I never expected this kind of jump);
b) my car insurance has only gone down effectively by a mere 2p even though I now have a 5-year NCD in place.
Overall, I would have appreciated a telephone call in advance of the increased costs - enough in advance for me to have time to make an informed decision. Not only did this not happen, but I had to call myself. I thought brokers looked for the best deal for their customers?
I expected better treatment.
Source: trustpilot.com
Good service via telephone. They took the time to actually listen and provide the specialist building insurance I required , rather than apply the computer says no answer, even more importantly if they didn't know the answer they checked to ensure I got the correct cover.
Source: trustpilot.com
Very helpful and put me onto the best plan for what I needed
Source: trustpilot.com
I have stayed with A-Plan Insurance for well over 15 years... my link to home😍. I have never been disappointed
Source: trustpilot.com
Good prices and excellent service
Source: trustpilot.com
Whilst we have no criticism of the performance of APlan we find that the insurance itself does not cover very much. There seems to be very little we could claim for. At the present time we have a situation where water has caused
damage by leaking from the lead guttering (valley hip). The lead guttering has become distressed over time. An accident but we cannot claim.
damage by leaking from the lead guttering (valley hip). The lead guttering has become distressed over time. An accident but we cannot claim.
Source: trustpilot.com
satisfactory
Source: trustpilot.com
Everything fine. Rebroked and a great job,
Source: trustpilot.com
As always everyone we spoke to regarding our insurance, went out of their way to be helpful and repeat things or reword for me when I didn't understand. Also got me the best possible deal
Source: trustpilot.com
Very pleased ,would recommend, just a phone call away .
Source: trustpilot.com
No fuss direct and strait forward information from a polite and well informed sales person
Source: trustpilot.com
Pleasant to deal with. Always finding me a good deal.
Source: trustpilot.com
Excellent service and very helpful staff.
Source: trustpilot.com
Excellent service.
Source: trustpilot.com
I am extremely happy with A-Plan Simon Lewis was excellent in providing an excellent customer service and is an absolute asset to the company he has a natural friendly telephone manner and holds a lot of knowledge in his role an absolute delight to speak too and also helped me save a lot of money on my home insurance which I have changed from Halifax to now go with A-plan. Excellent customer service and I am very happy with the outcome I am now insured with my car and home insurance with A-plan thank you for all your help and assistance and for saving me money so grateful to you. Kind regards, Mrs Vivien Morgan
Source: trustpilot.com
Helpful and friendly staff.
Source: trustpilot.com
Although I have continued my insurances with you and your staff were great (informative & friendly) I was disappointed that only when I questioned the cost and subsequently went into the market place did I manage to save between £150 - £200!
I would have thought that being a loyal customer after being with you for over 10 years that you could find the best competitive deal for me. Hopefully next year this will be the case!
I would have thought that being a loyal customer after being with you for over 10 years that you could find the best competitive deal for me. Hopefully next year this will be the case!
Source: trustpilot.com
Excellent service.
Source: trustpilot.com
Excellent service, polite, quick, good price easy to understand and deal with. Took all the stress out of doing it myself online! Thank you!
Source: trustpilot.com
A totally painless renewal in spite of the Covid problems and staff working from home
Source: trustpilot.com
