Howden Insurance
Latest Reviews
Many feel that car insurance (amongst other insurances) are not customer orientated. That 'the market' determines premiums and not claims record. Car insurance is mandatory and insurers take advantage of this. There is a presumption that premiums will rise every year; not even in line with inflation but because of market performance. Effectively, not only am I responsible for my own driving but for every other driver as well. It is no sinacure that many of the best buildings in towns and cities are insurance offices.
An absurdity, in my opinion, occurred recently when a letter from my previous insurer (Swinton), with whom I had never made a claim and had been insured through for years, actually advised me that I might get a better premium elsewhere. This is good business?
I want insurance that reflects the risk. That treats me as an individual. For too long we have been judged by some demographic.
I appreciate that A Plan Insurance have a counter service. They are polite and try to be helpful. Nevertheless I still feel it is a lottery what premiums I will end up paying for what (immodestly) I consider to be a low risk.
An absurdity, in my opinion, occurred recently when a letter from my previous insurer (Swinton), with whom I had never made a claim and had been insured through for years, actually advised me that I might get a better premium elsewhere. This is good business?
I want insurance that reflects the risk. That treats me as an individual. For too long we have been judged by some demographic.
I appreciate that A Plan Insurance have a counter service. They are polite and try to be helpful. Nevertheless I still feel it is a lottery what premiums I will end up paying for what (immodestly) I consider to be a low risk.
Source: trustpilot.com
Efficient service and friendly staff. Couldn't ask for better.
Source: trustpilot.com
Very nice and easy to deal with , listening to your needs and delivering great service thanks
Source: trustpilot.com
This exceptional year I need to spend 14 weeks in France but you only allow 12 weeks - no exceptions !
Source: trustpilot.com
Thank you for insurancing my car for few years.
I am quite pleased with your service. I rate your service as 4 star.
Atma Birdy
B43 5LW
I am quite pleased with your service. I rate your service as 4 star.
Atma Birdy
B43 5LW
Source: trustpilot.com
I use A-Plan for my commercial van insurance, as well as a multitude of other personal insurance policies. I always find that they have a professional, friendly manner when dealing with the various offices. They make sure to go out of the way for any quiries you may have on your policy. Like other business I use for services, I continue to use A-Plan for thier Competitive quotes, and the manner that they deal with you as a customer, making you feel valued.
Source: trustpilot.com
I'm happy to know a very NICE Gentleman who knows my difficult situation and policy, help me whenever needed to forward my insurance and renew my car insurance at A.Plan.
Source: trustpilot.com
basil Lawrence @ the sevenoaks branch is the guvnor. polite and very very nice to do business with and have done so on many occasions will always do so on many more he is an absolute credit to your company and deserves a promotion, a raise and some form of recognition kind regard George Torrance
Source: trustpilot.com
Reassuring to know that should I need help they will be there every step of the way, and that I will be speaking to a UK based company
Source: trustpilot.com
First class service from the thatchem branch amazing experience from start to finish can’t thank them enough was that good I insured our other car with them at same time Thank you
Especially to Jack for his hard work at sorting things out highly recommend you give them a go
Especially to Jack for his hard work at sorting things out highly recommend you give them a go
Source: trustpilot.com
Good service from a local office that I can visit easily combined with a good price for the cover I was looking for. After some years of dealing with impersonal companies who were difficult to contact and liaise with (but did serve me well in a claim) it is a refreshing experience dealing with an organization with local offices and I will be using them again.
Source: trustpilot.com
We were recommended A Plan by the chap we bought our VW Van from as it had several modifications. Adam was brilliant, nothing was too much trouble, he was really patient, he explained everything to us, more than once, and did an excellent job in getting us the best quote that provided the cover we needed. Wouldn't go anywhere else!
Source: trustpilot.com
Very helpful and knowledgeable staff.
I received great customer service and purchased my car insurance with ease.
I received great customer service and purchased my car insurance with ease.
Source: trustpilot.com
Very Helpful. No unnecessary sales pitch. My enquiry was dealt with on a face to face basis which was far preferable to the impersonal internet and I came away with the product I wanted at the price I could afford.
Source: trustpilot.com
Excellent company easy to contact by phone and you speak to a human being 🙂 and they always keep you updated very friendly staff
Source: trustpilot.com
Excellent company to deal with and friendly staff. Lisa who I dealt with followed up on everything and I felt no pressure to take out the policy.
Competitive prices and excellent service
Highly recommend.
Competitive prices and excellent service
Highly recommend.
Source: trustpilot.com
The staff are very helpful and pleasant.
Source: trustpilot.com
I can always rely on A Plan to find me the best and most competitive deal in the market. I would thoroughly recommend them to anyone.
Source: trustpilot.com
This company is excellent and I have most of my insurance policies with them.
Being local rather than a faceless business is so nice these days.
Being local rather than a faceless business is so nice these days.
Source: trustpilot.com
Great company. Always has the customers back. They find the best prices to suit you. Very polite helpful cheerful and very approachable
Source: trustpilot.com
Excellent service from A plan and the customer service team, never left on hold or waiting for the agent for too long.
Very kind and takes time explaining when needed, highly recommend!
Very kind and takes time explaining when needed, highly recommend!
Source: trustpilot.com
Excellent service
Source: trustpilot.com
Very efficient and professional service
whilst friendly too
whilst friendly too
Source: trustpilot.com
I’ve been with A-plan for a lot of years now still get the best deal even checking on the internet, thank you JW
Source: trustpilot.com
Always helpful, polite and efficient. Good insurance policies at a competitive price. I have used them for many years.
Source: trustpilot.com
