Howden Insurance
Latest Reviews
Excellent costumer care.
Source: trustpilot.com
Very helpful company helped me to get insurance with no claims bonus after having company car for 23 years
Source: trustpilot.com
They were very helpful, patient answering my queries and followed through with my requests promptly.
Source: trustpilot.com
Very helpful changed cover after taking car back within 45 mins nice to talk to someone not internet ,staff patient
Source: trustpilot.com
I don’t believe you get value for money when you compare like for like with other insurers. Prices went down this year by £25 when the vehicle has probably been driven about 1-2000 miles in the last year and the excess has gone up to a whooping £650-700 with maximum no claims.
Source: trustpilot.com
First time with aplan very helpful ,got me a good deal
Source: trustpilot.com
Friendly & helpful including being competitive with their prices
Source: trustpilot.com
They were very good and informed me about the policy well
Source: trustpilot.com
Sorry but I can only give average due to your partner company Close Brothers that administer your monthly payments have (and still are) being difficult to deal with.
The quote and deal that Gloucester Aplan have got me and the service was/is excellent but you have been dragged down by the fact that Close Brothers are finding that a simple change of address on a credit agreement cannot be resolved.
The quote and deal that Gloucester Aplan have got me and the service was/is excellent but you have been dragged down by the fact that Close Brothers are finding that a simple change of address on a credit agreement cannot be resolved.
Source: trustpilot.com
I was impressed by the chap that sorted out my specialist motor insurance. Unfortunately things went a bit wrong from then on. Chap number one had told me he would ask chap number two to call me ref PI and PL cover. Chap 2 tried me once and left a voicemail; no issue there. However, despite calling several times and finding that chap 2 was unavailable and so leaving messages for him to call me again; a call never came.
On a separate mater I called for chap 1; he was unavailable and so I asked the frankly snotty young lady who picked up the phone if she could help which she grudgingly did.
Then on another call I spoke with a very helpful lady who had been asked to contact me ref PI & PL. We duly went through her list of questions and I felt quite reassured we were back on track....... have heard nothing since!
On a separate mater I called for chap 1; he was unavailable and so I asked the frankly snotty young lady who picked up the phone if she could help which she grudgingly did.
Then on another call I spoke with a very helpful lady who had been asked to contact me ref PI & PL. We duly went through her list of questions and I felt quite reassured we were back on track....... have heard nothing since!
Source: trustpilot.com
I have dealt with A Plan for some years now and have always found them to be helpful and they will always find me the best deal for my car insurance
Source: trustpilot.com
The reinsurance of my car was completed in a very easy and pleasant way via telephone calls with A Plan staff and confirmations through E mail and letters from and to me.
The whole process was easy and conducted politely and helpfully by the A Plan staff.
I would certainly retain A Plan for any future insurance requirements
The whole process was easy and conducted politely and helpfully by the A Plan staff.
I would certainly retain A Plan for any future insurance requirements
Source: trustpilot.com
Great service, went the extra mile to achieve a good deal
Source: trustpilot.com
As always excellent, polite, helpful and efficient.
Source: trustpilot.com
Very good service everything explained about my house and contents insurance.would recommend
Source: trustpilot.com
Very efficient, friendly & competitive.
Source: trustpilot.com
THEY DID NOT SEND IN THE POST ITS TAKEN A WEEK SO FAR FROM WHEN I PAID
Source: trustpilot.com
Lewis was very efficient, informed and he cheerfully helped me arranged my new annual cover, clearly explaining anything I needed clarification on.
Source: trustpilot.com
I rang up to cancel my renewal quote as I had found a cheaper price. But they went and found me a cheaper price which I was very happy with so I stayed with A-plan. Really helpful and genuinely friendly staff many thanks really pleased
Source: trustpilot.com
Enthusiastic and helpful service
Source: trustpilot.com
Without exception, A-Plan are always a joy to deal with. Great personalised service with utmost courtesy and efficency. A breath of fresh air these days....
Source: trustpilot.com
Easy, efficient and friendly telephone service.
Source: trustpilot.com
APlan you deal with real people they seem to go that extra mile for their clients, never had a problem with anything they have done or said. Totally trustworthy in All things insurance, would not change them for the world R&R
Source: trustpilot.com
Excellent service
Source: trustpilot.com
At a difficult time having just lost my husband they were sensitive to my needs and provided a suitable and affordable insurance plan. Highly recommended if you prefer a personal touch and not an online robot.
Source: trustpilot.com
