Howden Insurance
Latest Reviews
Always very helpful thank you to the staff at APlan
Source: trustpilot.com
Great service. Friendly staff, and a competitive price. They’re local too.
Source: trustpilot.com
Long term customer happy with service, knowledgeable staff, competitive price
Source: trustpilot.com
Quick fast service. Always return call back. Been with A Plan many years, home, cars , van, and company too.
Source: trustpilot.com
1st time using them but the service was amazing! Really personal compared to most places! It was Georgina in Thatcham who I have dealt with most and she deserves a lot of credit as it wasn't a easy quote!
Source: trustpilot.com
The whole reason that I use a broker is because of the customer service that I get. A-Plan is very old fashioned when it comes to the important stuff like customer service and very efficient and modern when it comes to adding value, saving money etc. All the staff are very well trained and articulate.
Source: trustpilot.com
After A Plan took over from Mancroft Ins,I was switched to them.My car ins was coming up for renewal and I was contacted by Danielle,had a nice conversation on the phone,and she sorted my insurance for me,same great covers as usual,switched to a diffferent insurer on her advice,good price,Very happy with the service,speak to you next year Danielle .
Source: trustpilot.com
Excellent friendly service.
Source: trustpilot.com
The agent (Lewis Alcock) was very helpful and his research reduced my premium so I was pleased to return to A PLan who acted for me some years back!
If I have one 'criticism' the sound quality of the call was not always very clear
- was it a headset with a microphone away from his mouth ?
If I have one 'criticism' the sound quality of the call was not always very clear
- was it a headset with a microphone away from his mouth ?
Source: trustpilot.com
Timely reminder of renewal. On line document set out details. Discussed with a member of team to clarify and happy to proceed.
Always get friendly service from them.
Always get friendly service from them.
Source: trustpilot.com
Always great advice from a polite, professional advisor. Been using them for years. I'd rather pay a few pounds more for advice than save a few quid and end up with something that does not cover me as well as I thought!
Source: trustpilot.com
With a little bit of persuasion on my part I managed to get a reasonable deal
Source: trustpilot.com
Very efficient and fair. Good insurance policy. Thank you
Source: trustpilot.com
Since transferring my insurance to a plan and I might add not just myself but friends and family have too. I find the staff very knowledgeable polite and always able to help. I would recommend a plan to anybody
Source: trustpilot.com
nice to have a person pick up the phone and not an automated menu. Also good price.
Source: trustpilot.com
Have been using a plan for a good few years now,and they are really so good.whenever I change my vehicle or have any queries then are always so helpful, curtious and professional, won't use any other company now,would highly recommend, you won't be disappointed.
Source: trustpilot.com
A friendly and efficient service always.
Source: trustpilot.com
Fantastic service. Not only the cheapest but the most helpful
Source: trustpilot.com
Excellent service and excellent quality, the staff are so friendly and helpful really really lovely staff and it’s local and a friendly face 😁.
I will be recommending this company to my family and friends.
Was also cheaper than the internet so I’m well happy 😊❤️
I will be recommending this company to my family and friends.
Was also cheaper than the internet so I’m well happy 😊❤️
Source: trustpilot.com
When I left Epsom to live in Hampshire I decided to continue using the Epsom branch of a-plan because the Staff have always treated us well. They are courteous patient and always listen and help with any problems we have been clients with them for over 40 years thank you Ann Webb
Source: trustpilot.com
Your staff are always very friendly and helpful and find good prices
Source: trustpilot.com
Very helpful as usual, excellent service.
Source: trustpilot.com
A-Plan initial quote was considered too high an increase on the previous year so this was discussed & re-set to an acceptable level based on a revised excess.
Source: trustpilot.com
I have used a plan for many years and although I have looked else where i have been unable to find a better similar deal. They provide good service and good value.
Source: trustpilot.com
Policy renewal couldn't be any easier, polite friendly staff that go over your policy details and T&C's clearly, and the online documentation is easy to navigate and download if required.
Source: trustpilot.com
