Howden Insurance

4.9/5 based on 63795 reviews
Latest Reviews
I have used a plan for many of years on and off reason why on and off is due to what kind of vechile I drive. They are freindly and very helpful. But what does but me and not just with a plan is why the price goes up each year when really they should be trying to get you a cheaper or alternative quotes one where it's cheaper so you keep you custom. This is not a dig but shouldn't have to ring or look else where. But this when you say over phone they look else where to find a better quote.
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Helpful and supportive customer enquiries, especially making sure you get the best insurance cover.
A-Plan delivers an essential requirement in our lives, and every time I need to discuss anything ,the A-Plan team make it so easy for you.
Thank you A-Plan
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A plan- Exactly what you would expect from a broker, totally professional service.
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A plan contacted me at renewal, obtained the best quote and made the whole process quick and simple. Avery pleasing experience at this time.
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Super helpful and thorough. One particularly nice aspect is that they store all your details and then can compare prices across many different insurers. All very easy for me.
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I have been with A Plan (was Sheltons) for 52 Years and have always had excellent service.
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Very competitive pricing good value for money and in the past customer service was also 5*
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During lock-down when the office is closed, all correspondence has been by e-mail.
But the paperwork to confirm everything was sent via an attachment process that my Microsoft Office could not read.

I asked for copies to be sent by snail mail and still await it , a fortnight later.
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Always up front with the details..
been with A-Plan for a number of years Now''
No Regret..To date.
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Have used them over the last 4 or 5 years found them helpful and easy to talk to simonisflorists
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Quick effective service, all carried out by phone, which was important with the current restrictions. Price maintained from last year, with previous companies negotiation was necessary to reduce prices based on loyalty bonus.
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always very helpful and find a competitive quote.
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Excellent service from Jane Spragg in the Kidderminster branch for my car insurance. She was extremely helpful, the service was very efficient and it was reassuring to speak to someone to be able to ask questions tor clarification of specific facts. I will definitely use their services again when any future insurance policies need to be renewed.
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all round excellent service
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Polite, professional service. Reasonable and nothing is too much trouble. Would definitely recommend.
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My first contract call from you was not the best. The caller a young lad had a bad attitude to me when I told him I was going to look around to see if I could find a better deal. I did find one but the second caller ( Chris ) was more helpful
And helped to keep me as a customer.
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Thank you for a very efficient process and the help and assistance you gave to resolve my recorded motor claims history from previous years. Which had a positive result and lower motor insurance premium. It’s much appreciated.
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Very professional , really helpful and friendly.
Simon new his subject very well and was happy to offer suggestions and answered all questions
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I have had first class service from Catherine Smith at the Tooting office.
Doug Watson
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It is so nice to deal with real people in this day and age and feel that you are being looked after. Thank you A-Plan.
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Many thanks to Tom Howland and Georgina Bates for sorting out our car and home insurances today.
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Fantastic service from Jakub and Barbara! Great service normal prices! Very reccomend!
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Excellent service (Newbury)
Helped me get the best deal so far so good.
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The customer service person I spoke to yesterday was Ash, and he was excellent. He was really friendly, kind and professional. What more could you ask for.

Judy
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Appreciate the pre renewal phone call,great for us busy/forgetful folk, staff are brilliant , friendly and helpful .pleased with the product.
Transparent and competitive.
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