Howden Insurance
Latest Reviews
I contacted A-Plan after I had discovered a shocking negligence by my now-former provider (it had "lost" my personal details, failed to resolve the matter despite multiple, repetitive, long, phone calls... and had even told me that it wouldn't be able to process a claim had I needed to submit one). As A-Plan have an office in my home town, I figured that giving my custom to A-Plan would be a very wise move. My phone call to A-Plan for a quote was answered quickly by a very friendly, polite, knowledgeable, professional (and sympathetic) representative. She called me back promptly with an excellent quote which I accepted readily. It's all about good *service* and exemplary customer *care* (as well as price), which I identified here. Plus the confidence that I can always call a local number (or visit an office in my home town) if I need any further assistance. A no-brainer to contact A-Plan first when my other renewals are due...
Source: trustpilot.com
My experience with A-plan has been excellent. They have checked out the best deals for me and let me know , even at the last minute- that there is another which is better and changed me onto that one.
Brenda Ersanilli
Brenda Ersanilli
Source: trustpilot.com
I had problems with my current insurers, telephoned Luke who got me back on the road within an hour,Very friendly, very helpful, Will most likely use again
Source: trustpilot.com
A Plan contacted me in good time, found me a policy with a trusted provider with good terms at an excellent price. Cheaper than last year with everything I asked for. Great service
Source: trustpilot.com
Very helpful
Highly recommend
Highly recommend
Source: trustpilot.com
Please thank Domonic for his helpful and kind attitude in sorting out my cars insurance.
Regards
Peter mancini
Regards
Peter mancini
Source: trustpilot.com
Listened to my needs and modifications gave me a great price
Source: trustpilot.com
The A Plan representative contacted me Weekly regarding my aouto situation as I was awaiting repairs on the car. He was easy to liaise with and a good Policy was offered that suits my requirements.
Source: trustpilot.com
Very good service.
Source: trustpilot.com
Been with A-Plan for a few years now and the service I receive is far above that provided by any other insurance company I have been with in the last 35 years.
Source: trustpilot.com
I can not fault AA insurance. Helpful & responsive, have been with them few years now
Source: trustpilot.com
I have used this company for many years and was particularly pleased that the quote I received for Buildings Insurance was broadly the same as I paid last year, which was less than the year before.
They arw always very helpful on the phone, and I noticed no difference in service since we have all been working from home.
They arw always very helpful on the phone, and I noticed no difference in service since we have all been working from home.
Source: trustpilot.com
A very swift, accurate and considerate service. Thank you.
Source: trustpilot.com
I have been with A-Plan for a number of years, they have always been friendly and helpful.
Source: trustpilot.com
Very professional
Got the best price for us
Got the best price for us
Source: trustpilot.com
very helpful , informative and clear in information given
first class service
first class service
Source: trustpilot.com
I find the A-Plan agents I deal with always courteous and friendly. Good sense of humour which I value.
Good at alerting me I have to pay my insurance!
On the only occasion I needed the insurance following a collision (a car run into me) the agent was helpful and fast in acting. I had no problem whatsoever.
Thanks
Good at alerting me I have to pay my insurance!
On the only occasion I needed the insurance following a collision (a car run into me) the agent was helpful and fast in acting. I had no problem whatsoever.
Thanks
Source: trustpilot.com
Good personal service but not the cheapest but prepared to pay more for local personal service
Source: trustpilot.com
Free of hassle
Source: trustpilot.com
I very much appreciate the help offered by your representative. After considered discussions, you optimised my needs leading to a competitive solution. I'll be back for next year's renewal.
Source: trustpilot.com
I renewed my home insurance policy with A Plan as I am very satisfied with their personal service, they search for the most competitive quote which was completely equitable with last year, and deal with everything professionally. I know from previous experience how good they are at handling issues on behalf of their clients, so I am happy in their hands.
Source: trustpilot.com
A wonderful and professional service! Thank you Roberta and Joel.
Source: trustpilot.com
I dealt with Thomas at the Poole branch, he was efficient and speedy in his service, made the whole dreaded car insurance process so easy
Source: trustpilot.com
Prompt, polite efficient service obtaining new house insurance
Source: trustpilot.com
I have been using A Plan for as long as I can remember and have always found the service to be nothing short of excellent
Source: trustpilot.com
