Howden Insurance

4.9/5 based on 63866 reviews
Latest Reviews
Knowledgeable, efficient, courteous, quick acting and friendly team to speak to!
trustpilot.com
Source: trustpilot.com
Always looked after very well.
A pleasure to deal with at the Leamington spa office
trustpilot.com
Source: trustpilot.com
A-Plan: A Light in a Sea of Darkness

After encountering many dead ends when searching for car insurance for my recently acquired BMW E36, A-Plan came to the rescue. They were the only insurer to offer me comprehensive cover, with add-ons, at a great price and the gentleman I spoke to on the phone, George, is also a car enthusiast and could completely understand my situation. I would highly recommend them over the other so called "specialist" performance/modified car insurers.
trustpilot.com
Source: trustpilot.com
Was very happy with the service up to paying for insurance. However, when logging into the account the insurance documentation is not on file.

I have been notified of a 14 days cooling off period applicable and 11 days in I have not had sight of documentation to review.

This needs improving and insurance documentation should be visible at the point of signing up.
trustpilot.com
Source: trustpilot.com
Friendly and helpful with clear and easy to follow information when taking out insurance.
trustpilot.com
Source: trustpilot.com
As a new VW converted camper owner I didn’t realise the requirement for a specialist modified van insurance (naively thought a search into a comparison site would do the trick!) I was recommended a number of companies who specifically deal with this type of insurance. Having spoken to one recommendation and explaining my concerns and how much of a headache it was causing me...his response “It’s not that hard love”...well it isn’t if it’s your job day in day out...LOVE! Safe to say thought it would be good to shop around.

So I contacted A Plan Thatcham branch and spoke to a lovely lady called Thea who talked me through everything and was extremely helpful, I couldn’t of asked for anyone else better to deal with sorting out the policy. A Plan provided a great price for the insurance I required. Really simple and straightforward.
trustpilot.com
Source: trustpilot.com
Excellent service and very helpful, polite.
trustpilot.com
Source: trustpilot.com
First Class.
trustpilot.com
Source: trustpilot.com
I spoke to a very nice young man who was very helpful, knowledgable and polite.
We discussed my insurance needs and he found me an excellent quote very reasonably priced which I accepted. Very quick and easy experience.
trustpilot.com
Source: trustpilot.com
Excellent service! Rebekah of the Worcester office really went the extra mile to find the best plan for my needs. Very professional and friendly, Rebekah listened to my needs and is always very thorough and responsive. My mind was at ease knowing I was getting the best product for my needs. I wouldn’t hesitate to highly recommend Rebekah and the team at Worcester.
trustpilot.com
Source: trustpilot.com
Your operative Adam (in Birmingham) was most polite and efficient. When he found that he initially couldn't match the cheapest price I had found for renewal he said he would talk with his manager and ring me back. He kept his word and came back with an excellent level of cover for a very competitive price. It was a pleasure to deal with someone who treated me like a welcomed and valued customer and who did what was asked with the minimum of fuss and did everything he said he would. Thank you.
trustpilot.com
Source: trustpilot.com
A Plan have been very helpful when the worst happened and our campervn got written off in an accident which wasn't our fault. Can't thank Dan and the team enough.
trustpilot.com
Source: trustpilot.com
So helpful, easy to contact and talk through any needs.
trustpilot.com
Source: trustpilot.com
I have used Aplan for a number of years now for house and car insurance. I always find them very helpful and knowledgeable. They get the best price they can for me as I have specific requirements. I would recommend them.
trustpilot.com
Source: trustpilot.com
Best company
trustpilot.com
Source: trustpilot.com
Very good sevice,polite staff and very helpful thank you for your help.
trustpilot.com
Source: trustpilot.com
Very helpful and knowledgeable good price too!
trustpilot.com
Source: trustpilot.com
Excellent service as always.
trustpilot.com
Source: trustpilot.com
Lady who i dealt with was thoughtful helpful ,pleasant, and polite
She was not pushy and was quite willing to send all the policy documentation out for me to read through, something most insurers have been reluctant to do in the past, before purchasing.
trustpilot.com
Source: trustpilot.com
As you had a wrong telephone number
On record, you tried many times to
Contact me on my mobile.As it is quite often
Switched off, you did well to alert me to the
Fact that my car insurance was due to
Expire before the due date. Thanks
trustpilot.com
Source: trustpilot.com
Very professional, friendly and helpful.
trustpilot.com
Source: trustpilot.com
I was contacted before the end date of the insurance. The insurance was a similar cost to last year and extra cover was offered at a very attractive rate.
The process was quick and efficient.
trustpilot.com
Source: trustpilot.com
I have today renewed my car insurance through the Bournemouth office. I had the pleasure of dealing with Lauren Serrano Burke who was a joy. She clearly knows her stuff and was friendly and efficient. I also insure my motorcycle through A-Plan have always found them to be very pleasant to deal with as well as being excellent when having to make a claim.
trustpilot.com
Source: trustpilot.com
I spoke to Thomas Houlding at the Poole office who was incredibly helpful. He did everything he could to get me the best deal. He was very friendly and explained everything to me. Am glad to be back with A plan.
trustpilot.com
Source: trustpilot.com
Renewing my car insurance was straightforward and was handled in a friendly and competent manner by a lady at A-Plan’s Salisbury Office. I feel confident that I have a competitive policy and that should I need any further assistance it will be dealt with speedily and efficienctly.
trustpilot.com
Source: trustpilot.com
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