Howden Insurance
Latest Reviews
Helpful, informed people at the end of a phone, no chatbots or AI.
Source: trustpilot.com
Now have three cars insured via Howdens. Have always found them friendly and easy to deal with. They seem to have access to several specialist insurers for those with more specialised/performance cars.
Like the fact of actually talking to a person to discuss cover rather than electronic one size fits all templates and then AI chat bots for further contact etc. the personal touch is far better.
All in all very happy with the service.
Like the fact of actually talking to a person to discuss cover rather than electronic one size fits all templates and then AI chat bots for further contact etc. the personal touch is far better.
All in all very happy with the service.
Source: trustpilot.com
By phone a positive experience thanks
Source: trustpilot.com
Outstanding service from very friendly professional staff with excellent product knowledge. I did not book an appointment but when I arrived I was received straight away, made to feel welcome and my queries dealt with efficiently. Quotations were provided quickly and cover was confirmed the following business day.
Source: trustpilot.com
The experience was swift and pleasant
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Personal fave to face contact, improved lower quotes.
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The service I received was excellent couldn't be more helpful
Source: trustpilot.com
Pleasant initial introduction on the phone
Broker active on obtaining reasonable quotes
Broker active on obtaining reasonable quotes
Source: trustpilot.com
Expertise in identifying the best insurance providers. Good personal contacts with clients.
Source: trustpilot.com
easy to deal with,phone could be answered better.
Source: trustpilot.com
Always great, personal service
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Matched other quotes I received.
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Tom Taylor at Tunbridge Wells was quick efficient and professional in getting me a competitive price
Source: trustpilot.com
All went well. Rebecca was given the information and she arranged all the insurance with out any fuss
Source: trustpilot.com
Lauren was helpful and courteous.
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Had lots of issues but all turned out ok.
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Always polite, friendly, helpful and good produce knowledge.
Source: trustpilot.com
Used this company for first time. Found them helpful - they sent hard copy of documents as I couldn't print them off.
They made an error in spelling of insurer's name but corrected this when it was drawn to their attention.
They made an error in spelling of insurer's name but corrected this when it was drawn to their attention.
Source: trustpilot.com
Consistently excellent
Source: trustpilot.com
Smooth journey through moving house and renewing house insurance.Alfie was throughout highly professional and picked up on a previous error. Highly recommend
Source: trustpilot.com
Great to speak to someone in person and get confirmation in writing and not be forced onto an App you can’t use. The lady I spoke to was lovely. Got a branch in my own city so I can go and see someone in person. Shame they no longer open Saturday mornings
Source: trustpilot.com
Being able to have a face to face conversation with your colleague on the best insurance to take out on my two cars also was a very competitive price to my existing insurance company
Source: trustpilot.com
Very helpful sales staff managed to get me a cheaper car insurance than my renewal with my existing insurer
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No problem with contents of policy but rather frustrated having to repeat myself at least 3 if not 4 times
Source: trustpilot.com
Stefi Gilliard - dealing with the insurance renewal of my Bentleys - was exceedingly helpful and patient. Secondly, she demonstrated that within every successful organisation single individuals do make a difference - both as an advisor as well as RH "ambassador". A positive experience throughout!
Source: trustpilot.com
