Howden Insurance

4.9/5 based on 63925 reviews
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I have been a customer with APlan for about 10 years covering house, car and life insurance needs.

All the staff take time to clearly understand your requirements and take great care to ensure that the policy meets your needs with optional quotes for you to ‘study’ and are always more than happy to answer questions and take on board any changes you may be considering. I’m fortunate I have only needed claims assistance once and they were excellent.
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They contact me annually about renewal and usually the price stays the same or gets more competitive while the level of cover is better than I had before. They do the legwork. Really convenient. I recommend them to friends.
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Needed to change my insurance from one vehicle to another which was accomplished in minutes.
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A plan have been so good it's been a hard year for everyone and they have been so helpful and supportive I would recommend them to anyone 😊
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I have no problem with this insurance company
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called with more info ,helpful Quick and made life easy
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Catherine Smith at the Tooting office was very helpful and informative. Would recommend.
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very helpful and clear on what we were able to get for our car insurance and the amount of cover required
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I have given 5 stars as I had questions about renewal following a Stroke and the help I received has resulted in a very satisfactory outcome. Thank you.
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friendly efficient staff and easy renewal.
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Great customer service over many years.
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Very helpful and polite service as always
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A-Plan offer very competitive prices, comparable with the cheapest on various comparison websites. Very smooth, quick process from start to finish. Friendly staff. Good experience all round.
trustpilot.com
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A Plan are great. Olivia at Tooting has been extremely helpful with our recent renewals. Always polite and providing quick answers to our many queries. She also managed to get us good deals. Would highly recommend and will hopefully be staying with A plan for many years to come.
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Easy to reinsure my car, no rediculous increases to haggle over, very happy.
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very competitive rates and agreed valuations ,staff are courteous and thorough, highly recommended.
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Brilliant very very helpfull they know there products 10out of 10.
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Very helpful and knowledgeable about camper-van insurance, especially given DVLA’s changes to classifying vans converted to campers. I also feel more valued as customer.
trustpilot.com
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We have used A Plan for years as our insurance company and have always found the staff professional, friendly, helpful and well-informed about our options for car insurance. They do not pressurise and are always keen to ensure we are completely happy. They give us time to think about the renewal and re-contact us on the day that they arrange to. We have considered alternatives but have peace of mind that they will be efficient in their dealings and are happy to let them work on our behalf.
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I spoke to James Bradley regarding our van insurance - very helpful, friendly service - thank you
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All the team were proactive, professional and patient. They ensured that I was provided with all the cover I needed and provided a competitive price
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very polite and helpfull
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A-Plan

We have trusted A-Plan's advice for many years with our Home and Car Insurance renewals.

We do not know how comprehensive ( viz how many Insurers ) their broker service includes but like having them on our side to look after our interests in these two insurance fields.

We have always found them to be polite , efficient and reliable in keeping us covered at all times.

Not sure about them finding comprehensive Worldwide Travel Insurance cover for elderly folk.
trustpilot.com
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Very helpful, now have all my insurance through them
trustpilot.com
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Really professional and detailed service from Catherine Smith at A Plan. She buying home insurance a quick, simple and enjoyable service. Helpful, knowledgeable and courteous. She also beat last years price by over £100.00! Great service!
trustpilot.com
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