Howden Insurance
Latest Reviews
I dread the times of year when my home and car insurance are due for renewal. This year for the first time in many years I did in fact change my home insurer to A-Plan Insurance. I found Patrick at A- Plan Insurance both helpful polite and knowledgeable and did everything he promised to do. The whole process was stress free and saved me a lot of money. I would un hesitating recommend any one to at least give Patrick at A-Pan Insurance at Preston a chance to see what they can do for you.
Source: trustpilot.com
The girl on the phone very Very good at her job
Source: trustpilot.com
Every year I reinsure with A plan, so far service has been excellent.
ThNk you
ThNk you
Source: trustpilot.com
The staff in Salisbury are always so polite & helpful. They are reliable & get back to you if they say they will. Great team. Thank you for your help over the years
Source: trustpilot.com
The figure quoted was good and the gentleman I spoke to sounded bright and helpful. But he went on holiday without completing the job, and the administrative side of the job was sloppy.
Source: trustpilot.com
Once contact is made with an advisor the service is good. However there is always an unacceptably long wait for someone to be connected and the music and the voice message every 15/20 seconds emphasising how appreciative you are of our patience is very annoying. You need either more staff, fewer customers (!) or a quicker, more effective and efficient way of handling incoming calls. You must lose a great deal of business from callers who give up on the wait.
Source: trustpilot.com
House insurance, very obliging with my quote got nearly the same quote that I got on comparison sight,with added bonus that they are on the high St,so any problems I can just go into the shop to sought things out,very pleased ,have been with this company for 3years.
Source: trustpilot.com
Patient, efficient, provides consistent good service.
Source: trustpilot.com
Fair quote on home insurance renewal. Attention paid to specific requirements.
All completed without fuss on telephone and online.
All completed without fuss on telephone and online.
Source: trustpilot.com
Very helpful and efficient service. Great to be able to visit A-Plan’s office and deal with a real person.
Source: trustpilot.com
Early reminder is a great help, then offered alterative policy's which were cheaper but choice was left to me, l do like a local office rather than online company's which means assistance face to face should I need it.
Source: trustpilot.com
Good service as always
Source: trustpilot.com
Very impressed with our quote was cheaper than we got online and the staff are brilliant nothing was to much would highly recommend :)
Source: trustpilot.com
Good service throughout
Could have got it cheaper online but I prefer to speak to a human
Could have got it cheaper online but I prefer to speak to a human
Source: trustpilot.com
It took a few phone calls to find out access to two policies required two different email adresses. Otherwise great service.
Source: trustpilot.com
My experience with car insurance is very limited as I had driven a company vehicle for many years and the car insurance was provided as part of my driving package so when I decided to retire I purchased my own car and needed insurance under my own name the company I worked for suggested A PLAN . When I contacted them a young lady called Alarna dealt with me and the minute I first spoke to her to completion the whole experience was fantastic she was helpful in every respect answered all my questions and if she needed to check any thing she always e-mailed me or phoned me back she was pleasure to work with and the icing on the cake the cost of the insurance was very competitive. I would recommend APLAN to all my family and friends 100% well done Alarna well done APLAN
Source: trustpilot.com
Really helpful & efficient.
Source: trustpilot.com
Very easy to deal with, real professional company, refreshing change when having to deal with vehicle insurance.
Source: trustpilot.com
Highly recommend Dan
Source: trustpilot.com
Great service
Source: trustpilot.com
First time I have had to insure a car for 25 years as I had a company lease car. The advisor was very good and talked me through the insurance plan very thoroughly. Very satisfied customer.
Source: trustpilot.com
First rate renewal again quick efficient classic car insurance.
Very good rates for all bits required and breakdown.
Nothing more can be said except Thankyou A plan.
Very good rates for all bits required and breakdown.
Nothing more can be said except Thankyou A plan.
Source: trustpilot.com
Professional, knowledgeable, helpful and friendly advice with careful eye on the premium price!
Source: trustpilot.com
Very helpful, knowledgeable and professional staff. Mac Coppock answered lots of my questions and explained everything to me.
Source: trustpilot.com
Always prompt and helpful...so much better being able to talk to a human being, with the option of being able to actually visit them.
Source: trustpilot.com
