Howden Insurance
Latest Reviews
Leave on team after giving details and will be contact once all is done.
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Polite, helpful
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Eventually renewed but this took six phone calls, involving four different people, so there was little or no continuity. Being automatically switched to different offices if the phone was busy proved to be the major hinderance. Might renew next time but if it is anything like this difficult, I’m out.
Source: trustpilot.com
I have a self converted VW T4 camper van(they also insure part way conversions)and had already heard good things about A-plan and was recommended them through various online camper and VW groups.
I found them very approachable,understanding and knowledgeable of vehicles that don't fit into the normal every day boxes.
Living Northern Ireland they even gave me a annual green card which gives total flexibility if I feel like a short notice cross border camping trip.
Top that off with a fantastic price for everything including all the extras I told them about(diesel heater,side windows, sink rear spoiler,alloy wheels the lot)which gives me great piece of mind.
I'd highly recommend them.
I found them very approachable,understanding and knowledgeable of vehicles that don't fit into the normal every day boxes.
Living Northern Ireland they even gave me a annual green card which gives total flexibility if I feel like a short notice cross border camping trip.
Top that off with a fantastic price for everything including all the extras I told them about(diesel heater,side windows, sink rear spoiler,alloy wheels the lot)which gives me great piece of mind.
I'd highly recommend them.
Source: trustpilot.com
A-Plan was recommended to the family decades ago and my Mum and I have been using them ever since. They make it easy, without fuss, are down to earth, pragmatic, professional, friendly and the premiums are always at the best market price which matches our needs. Also, they have an office locally which is open on Saturday mornings. No hard sell. Furthermore, always happy to give advice, always willing to take the time. Love their service and their attitude. Try every once and a while to see if can get better prices elsewhere and have found the only way to beat the price is to go somewhere shady where the price you're told is not the price you'll end up paying .....
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Always happy with the service I receive.
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Didn't feel very proactive about getting a better price or steps we could take to reduce the premium.
Source: trustpilot.com
Always a good service. I deal with Banbury office although I live in Cornwall. They are always helpful and get me a good deal. Wouldn't go with anyone else
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Very competitive cover and a pleasant helpfull lady on the other end of the phone, would recommend. P Taylor
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No problems renewing my policy, very helpful 👌
Source: trustpilot.com
I found the staff very very helpful ,and willing to discuss all my options
Would definitely recommend them
Would definitely recommend them
Source: trustpilot.com
I have been with this company for a number of years. They have always given me a good policy price and are always very helpful in getting the best deal and answering any questions.
Thankyou
Thankyou
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Had just lost my husband and the gentleman was so kind and understanding and helped me renew my policy.
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All good, thanks. Helpful and friendly.
Source: trustpilot.com
After being with RBS Insurance for our Home Insurance for over 25 years, we noted a sudden hike in our annual premium - despite never having a claim on our insurance policy ever. We queried this directly with RBS and was told that this sometimes happens- they then dropped £70 straight away!
This didn't sit right with us so it was time to have a look around, and having secured our car insurance through A-Plan Insurance we decided to give them a call.
The A-Plan representative was only too happy to help and spent a good while on the phone call to make sure that we were happy and had all of the right cover for our Home and Contents.
We agreed the cover, and actually bettered much of the cover we already had - we also made a significant saving in our annual premium which was way beyond the £70 offered by RBS.
We know who we will be speaking with at renewal time next year!
This didn't sit right with us so it was time to have a look around, and having secured our car insurance through A-Plan Insurance we decided to give them a call.
The A-Plan representative was only too happy to help and spent a good while on the phone call to make sure that we were happy and had all of the right cover for our Home and Contents.
We agreed the cover, and actually bettered much of the cover we already had - we also made a significant saving in our annual premium which was way beyond the £70 offered by RBS.
We know who we will be speaking with at renewal time next year!
Source: trustpilot.com
always helpful nothing is too much trouble. Friendly service customer comes first.
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Very helpful and an easy process, will be using a plan in the future
Source: trustpilot.com
Very friendly & helpful. Got me an excellent rate for my renewal & gave me a quote for my husbands renewal later in the year. Saved me time & money. Very pleased.
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Have been a client for a few years now and have been extremely happy with the service I have had from the nice friendly staff and I shall continue to use their services.
Source: trustpilot.com
Excellent service from Sam at A-Plan. Very quick and efficient which I appreciated as I was on site at the time of the call and needed to be quick. The quote was less than last year which was a surprise as that rarely happens in the insurance world. Would certainly recommend A-Plan to others.
Source: trustpilot.com
Having given me a cost for my next years insurance, I discussed it with the agent and he came back with a considerably improved premium which I accepted. As an established customer of A-Plan it would have been nice to have received the improved quote initially but then I suppose in a competitive society negotiation is the name of the game and A-Plan were prepared to negotiate.
Source: trustpilot.com
Good communications and friendly service. Everything was explained to me and any questions answered competently. I shall be looking forward to the year ahead with the confidence of knowing l have s good team looking after me
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Efficient and friendly with great customer service........(Thank goodness for their reminders).......
Have used this company for a few years now and will continue to do so for the foreseeable future. 😊
Have used this company for a few years now and will continue to do so for the foreseeable future. 😊
Source: trustpilot.com
I have been with A plan for 4yrs. Always give me the best service and price on both my car and house insurance. Lovely helpful staff. Always recommend A.Plan to friends and family.
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I had used another insurer once before so got a quote from them first. A-plan was then recommend by a friend and I was dealt with by Pieter from Bromsgrove office who was professional, helpful and competitive when it came to my quote. The differential with Pieter at A-plan and the other insurer was simply Pieter was interested in my business and won it....
Source: trustpilot.com
