Initially the quote had increased from the previous year, which as a long term customer I was not impressed with, but after a phone conversation the renewal price was reduced to match last years price, which I accepted.

The quotation for my car insurance was acceptable to me and was efficiently dealt with.

I have used A plan for a number of years to insure my overseas property. This time they insured my home in UK.
Excellent service every time.

I recommend A-Plan in Lichfield to everyone. The service given to me there by Matt Keay was absolutely first class. I was given the most friendly and welcoming reception, knowledgable advice and keenly priced alternatives as I replaced both car and property insurance. I know I now have access to very satisfactory answers for all my future insurance needs.

Will definitely recommend A Plan to my friends and family , it didn't take long to set up insurance on my campervan at all and all details given in a very clear way , I was recommended to a plan through a Facebook group and I'm glad i was , the only thing that's not clear in how to send long my proof of no claims certificate, just give them a call

Really helpful to go through the process

Very good service, I would recommend them.

Very easy to take out this car insurance, everyone was very efficient and the price was £100 cheaper than quoted by my previous insurers for virtually the same conditions

This review relates to my experience with A-Plan - haven't had dealings since it became Howdens - hope is that service and competitive pricing remains as good as previously - watch this space. Always sceptical when flyers land offering products and services - claiming to be the best at what they do and at a lower price. You spend time following up and the result is no better, or its worse or of marginal financial benefit.
I had reason to look around for car insurance given the compalency of my existing provider at renewal. Lower mileage this past year and claim free for years previously - no credit given for lower risk and no discussion regarding premiums after year two increases last year which I took on the nose. ('T ake it or leave it - your choice'!)
Renewal time 2021 - received the A-Plan flyer - here we go again!
Surprise, surprise, A-Plan certainly came up with a competitive offer and not only that, customer service was exceptional - friendly, quick and efficient and I was happy to switch the insurance for two cars to them immediately. It just doesn't get any better than this and its a real pleasure to say so. I am more than happy to recommend A-Plan based on my experience. 👍😊

In what seems to be a rarity these days I found some old school personal service here. I contacted A Plan on the recommendation of a garage and was not disappointed. I had a need for commercial van insurance, public liability and tools of trade. I spoke with 3 people from the Tooting office; Luke Morley for the van insurance, Birinder Bedi for the Liability and tools and in addition Mark Fletcher about Buildings an contents insurance. All three were personable and helpful, put up with some of my awful jokes and spent time tracking down the right deal for me. It was a stark contrast to some of the other organisations that I have dealt with. I spent a considerable time on the phone and was quite happy to do so as they genuinely seemed to be trying to find the best deal for me as an individual. I took out 2 policies to start with and will surely go back to them for additional cover in the future. Well done.

What a positive experience I promised last year I would call when it was time to review . I have greater cover , I had a fabulous review to make sure I had enough cover
It was quick efficient and 5 star service thank you

Very helpful people

Good service all round

Excellent service with everything explained clearly and provided with helpful options.
Highly recommend James Bradley at the Tooting branch who was particularly helpful and patient.

Have always given me excellent service with ny car insurance. First Class

James Bradley answered every question and query with enthusiasm and professionalism. Would recommend

Very helpful,very quick with the quote, can't fault them

I have been introduced to Aplan following the retirement of my previous broker. Excellent service all round and competitive. Well done Michelle Baldwin for doing a sterling job.

Efficient and Concise with the volume of information. Very happy with the service and the price.

Very good quick and efficient service. Competitively priced too.
So glad I was recommended to APLAN and would give them a five star rating
Will be using them for my other insurances too, and recommending them to friends and family.

Very helpful and explain everything clearly. Pleased with the policies they’re find for us.

A plan are always competitive in price and all the staff are polite and helpful. Highly recommended.

When ever I have dealt with A plan every one has been very professional.

James from Aplan was exceptionally helpful and accommodating. Particularly goog manners and very polite. Very pleased with service. Thank you.

We have used A-Plan for many years and have always found them to be very helpful and constructive. They have advised us looked after us and several of our family members. It is comforting to know that, if there is an issue, we have someone we can talk to face to face without having to explain everything to multiple people as is often the case with call centres.