Howden Insurance

4.9/5 based on 66514 reviews
Latest Reviews
Jemel Thompson at Tooting was a pleasure to deal with.
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I have been with A-Plan for over 20 years for motor and home insurance. Their initial premiums are not always the cheapest but they do work with their panel of insurers to find better deals. Having a proactive, knowledgeable, UK based human to speak to, without lengthy telephone queuing, is worth paying that little bit extra.
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Excellent service and friendly
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Zoe and Callum at A-plan Basingstoke have both been very friendly and helpful to deal with when arranging my new car insurance.
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I am really pleased with service I have received from A-Plan Insurance.
trustpilot.com
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The lady gemma on the phone was polite , helpful , thorough and quick
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Everyone at A plan
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Very helpful staff with the knowledge to back it up.
trustpilot.com
Source: trustpilot.com
I went on one of those sites like Confused.com to try and find a suitable insurer to insure my vehicle. I tried two different companies and each time I got towards the end of filling out their endless forms, neither of them would accept my registration number. I was feeling so frustrated as I was unable to talk to a real person. I then saw a flyer dropped through the door for A-Plan Insurance saying that you could actually talk to someone and they answered the phone without having to hang on for hours. Sure enough they were true to their word and a very polite gentleman took down all my car details and phoned me back with a great quote. I renewed my insurance with A-Plan again this year and I cannot recommend them enough.
trustpilot.com
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I wanted to deal with a local company who would understand my needs and requirements in respects of my household insurance, something not possible “on line”. I had previous dealings with A Plan and called into their Malvern office. The office was noticeably tidy, with a professional feel and a roomy layout which is excellent for privacy. The staff were all very helpful which created a feeling of confidence. Having fully discussed my requirements we agreed on a suitable contract. A totally satisfactory outcome.
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Friendly and efficient service. Competitive rates and some good advice.
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very pleased with the service when I had a recent problem.
trustpilot.com
Source: trustpilot.com
Brilliant to have a personal touch, with an insurance broker in a real (not virtual) branch in my home town, a real person at the end of the phone, rapid quotations, knowledgeable people and competitive rates. Also like the fact that they will handle all the claims should I need to do this.
trustpilot.com
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First class knowledgable, speedy, efficient, friendly and polite service led to a very acceptable premium for my house and two cars.
trustpilot.com
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A plan insurance are always very helpful.
I have used them fir the past five years and always been pleased
trustpilot.com
Source: trustpilot.com
I had a complex multi landlord insurance for both residential and commercial premises that I needed to set up. I am a bit of a novice and had worked myself into a bit of a state about it all. I had Aplan Basingstoke recommended to me by a friend and they were absolutely wonderful! A friendly, knowledgeable and stress free experience, everything was explained clearly and questions were answered for my level of understanding. I would highly recommend and will be using them again. Thank you Aplan.
trustpilot.com
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I have said it in my last renewal feedback but how refreshing to speak to a person on the phone who dealt with my request as if they were interested. Cannot praise this firm highly enough, they got me the best rates, superb.
trustpilot.com
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I have called a few times with regards to taking out car insurance, renewal quote & questions about my policy, they have always been polite & very helpful.
trustpilot.com
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I have always had first class service
from all the staff I have been involved
with dealing with the car insurance
for both our cars.
trustpilot.com
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Straightforward renewal. No high price rise. Good service
trustpilot.com
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Reasonable price and a very easy transaction. Helpful in every way. I would strongly recommend
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Helpful and efficient
trustpilot.com
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I choose Aplan Epsom as the customer service and care is beyond AMAZING.Alistair and James in particular have been helpful efficient and extremely professional.I cannot fault Aplan in any way and am ever grateful I chose to insure through them.
trustpilot.com
Source: trustpilot.com
The agents were very knowledgeable and helpful.
I have now taken both motor car and Home and contents policies
trustpilot.com
Source: trustpilot.com
I found the person who handled my insurance renewal very helpful and if help was needed they got the answers for me.
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