Howden Insurance
Latest Reviews
As a long standing customer I’ve always been impressed by the professionalism touched with personal service that A Plan provide. Karl is always a pleasure to deal with.
Source: trustpilot.com
Luke is a super star. He was very helpful on the phone and made sure my quote and insurance was sorted out quickly
Source: trustpilot.com
The excellent service more than makes up for not being quite as cheap as available online via a comparison site. No confusion and no holding on phone lines so reassured that if I needed to claim I could get prompt, expert help.
Source: trustpilot.com
It is very upsetting to see what is written here about not to leave anything offensive. It is really very “off putting” ! Please do not think that all your customers are unkind with their words. It would be very helpful if the word offensive could be removed.I am confidence that a high percentage of customers are decent people like myself.
However, I can only say that I had an outstanding service from the beginning until my car insurance was completed. All the staff were very polite ,very pleasant, very obliging as very helpful.
However, I can only say that I had an outstanding service from the beginning until my car insurance was completed. All the staff were very polite ,very pleasant, very obliging as very helpful.
Source: trustpilot.com
Renewal when smooth But one error with policy the renewal certificate had Our caravan details but not our but not our home address in the correspondence this does not help us when submitting new policy to caravan park I am awaiting corrections to be sorted which should have been sent to me via email by 5pm today But I have not got can someone sort as a matter of urgency please......
Source: trustpilot.com
Easy to approach and paperwork readily available.
Source: trustpilot.com
I dealt with an agent today called Adam from the Taunton office who was brilliant. He was great listening to what I needed and really made me feel like he was doing everything for my best interests. Quite refreshing these days. Great service.
I was recommended APlan by a number of friends and can see why now.
I was recommended APlan by a number of friends and can see why now.
Source: trustpilot.com
The Manager had written detailed, clear notes on our situation, which helped his colleague deal with our case efficiently and promptly. Thanks Bob and Louis at APlan!
Source: trustpilot.com
Today I was helped by an Agent working for A-Plan Luton office called Nile, he was very efficient and I believe he communicated with me very respectfully to get the best quote and supported via calls effectively. Was getting stressed out to ensure I was covered by tomorrow and after a few hours its sorted. I felt helped and was left relieved and very satisfied.
Source: trustpilot.com
Very efficient, very helpful, explained everything clearly and simply, answered questions and provided straight forward answers
Source: trustpilot.com
Luke has been great from the first time we called. He was able to get insurance at shirt notice. The last call was the same interest and understood our needs as we moved fro England to Northern Ireland.
He is a great asset to your company
He is a great asset to your company
Source: trustpilot.com
Went into the Yeovil Branch without an Appointment and was given excellent customer service by the Manager Scott I believe.
Very thorough and explained everything in a professional manner.
Would highly recommend as customer service this good is unusual these days.
Very thorough and explained everything in a professional manner.
Would highly recommend as customer service this good is unusual these days.
Source: trustpilot.com
Very helpful and plight would recommend to my mates👍👍
Source: trustpilot.com
Very helpful and got me sorted with van insurance, Nice to talk a person instead of computer, it’s a lot quicker than trying on a computer 👍
Source: trustpilot.com
First class service staff most helpful a pleasure to do business with
Source: trustpilot.com
Very helpful,lovely staff, sorted all my insurances for me taking away all the hassle.
Source: trustpilot.com
easy to deal with. good communication
Source: trustpilot.com
Prompt service, competitive rates, clearly explained
Source: trustpilot.com
Great service, dealt with Samantha Payne at the Colchester branch. Straight forward process, everything was clear and the price was considerably better than what I found online.
Would not hesitate to recommend or use Samantha, the team and A-Plan for any insurance requirements.
Thanks again.
Would not hesitate to recommend or use Samantha, the team and A-Plan for any insurance requirements.
Thanks again.
Source: trustpilot.com
By far the best people I spoke to while searching for car insurance most helpful and did there best to get me the best deal
Source: trustpilot.com
I have to say the service supplied by Emily in the Ruislip Office, both on the phone and in the actual branch.
The quote was competitive and overall very pleased and will certainly use the branch again.
The quote was competitive and overall very pleased and will certainly use the branch again.
Source: trustpilot.com
The process was very easy, the price I was given was better than I was previously quoted by another company, and Emma was very helpful polite and friendly and not at all pushy. So to summarise, all good.
Source: trustpilot.com
Excellent service
Source: trustpilot.com
Supportive and helpful
Source: trustpilot.com
Really nice to deal with and very helpful. Would happily recommend.
Source: trustpilot.com
