Howden Insurance

4.9/5 based on 73092 reviews
Latest Reviews
Super attentive. Nice blokes who got us a great price for our Toyota Granvia and even through in an extra deal. Much cheaper than another specialist Japanese import insurer we tried and hundreds of pounds cheaper than general online websites
trustpilot.com
Source: trustpilot.com
5 policies to date, happy cheerful helping voice on end of phone
trustpilot.com
Source: trustpilot.com
My experience with A Plan is always first rate. They always call at an appropriate time, their service is excellent and, having checked online, I know they find the right price for me come renewal time.
trustpilot.com
Source: trustpilot.com
I didn’t think they would beat my renewal quote but they did.
Good service all round
trustpilot.com
Source: trustpilot.com
Excellent service from this Broker. Recently added a second car and quote received from third party was matched. Previous experience of service on claims etc. really good so happy to proceed.
trustpilot.com
Source: trustpilot.com
Competitive price
trustpilot.com
Source: trustpilot.com
The pure fact you can pick up the phone and call in any time to chat about your insurance makes 100% difference.
They are always smiling, friendly and helpful.
trustpilot.com
Source: trustpilot.com
Chloe Hill conducted the process over the phone in a very professional and structured manor providing me with all the detailed information that I need to know for me to come to a quick decision. Well done and thank you
trustpilot.com
Source: trustpilot.com
Helpful staff and easy to get hold of for queries
trustpilot.com
Source: trustpilot.com
Quick to answer phone
Polite friendly and helpful staff
reliable service
trustpilot.com
Source: trustpilot.com
A-Plan's administration and service is generally sound.

To be excellent, they need to address their telephone responses.

Currently, they spend ages [several wasted minutes in each telephone call] telling their
customers the conditions under which they trade.

My opinion is that this is so that they can tell me 'we told you so' later, should I make a claim; and is a mechanism to avoid liability, rather than genuinely trying to help their customer.

It smacks of 'second-hand car salesmanship'.
trustpilot.com
Source: trustpilot.com
I continues to be delighted with the professional level of service, particularly with the care taken to meet my specific needs and requirements.
trustpilot.com
Source: trustpilot.com
So easy to deal with, talking to a human as opposed to typing in to a website is so much better. Really helpful when discussing renewal options and a fair price.
trustpilot.com
Source: trustpilot.com
Great understanding of product and extremely helpful
trustpilot.com
Source: trustpilot.com
Extremely helpful and polite new exactly what I wanted
trustpilot.com
Source: trustpilot.com
Just able to pick up the phone and speak to a real person was so refreshing. Very friendly and helpful service. Would recommend A Plan.
trustpilot.com
Source: trustpilot.com
Overall Good Experience with A Plan Insurance, I Used the Specialised Team to Insure a Caterham Seven Kit Car for a reasonable Yearly Premium. will use them again in the Future.
trustpilot.com
Source: trustpilot.com
Very straightforward to renew. Policies reviewed and summaries provided based on what you need. Nothing is too much trouble, friendly well informed staff.
trustpilot.com
Source: trustpilot.com
on what has turned out to be a rather complicated issue the work and patience of William has been great could not have asked for better cooperation
trustpilot.com
Source: trustpilot.com
The A Plan colleague was very helpfull and polite in sorting out my insurance policy will be using again when my other vehicles insurance policies are due for renewal
trustpilot.com
Source: trustpilot.com
A very efficient service. A phone call when renewal is due, offering the best deal for indivdual circumstances and comfirming details then the policy is issued. Really simple and helpful.
trustpilot.com
Source: trustpilot.com
I have always dealt with Mr Colin Gutteridge in Swindon Office. He and All his staff are Always very polite, professional and efficient. I have been with A Plan Swindon for 9 years now for my properties and car insurance and they research the Best Deals so feel Very Confident with Mr Gutteridge’s advice. Thank You
trustpilot.com
Source: trustpilot.com
Easy to set up insurance even though I have been out of the UK for some years
trustpilot.com
Source: trustpilot.com
It was refreshing to be able to talk to a person and not a machine. My request was handled professional and completely at ease.
Most refreshing in this age.
Well done A plan.
trustpilot.com
Source: trustpilot.com
Adam gave his full attention to what we wanted and saved us over £100pounds!
trustpilot.com
Source: trustpilot.com
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