Howden Insurance
Latest Reviews
I spoke with Catherine Smith in the Tooting office regarding renewing my home insurance cover. She was very helpful and talked me through the policy. The whole experience was very professional.
Source: trustpilot.com
Staff very helpful and explained things quite clearly. Price also very competitive.
Source: trustpilot.com
Easy to renew
Courteous and professional staff
Courteous and professional staff
Source: trustpilot.com
Just very professional
Source: trustpilot.com
I can meet you face to face,which is important to me.
Employees seem well prepared and friendly.
Your office is situated in a handy position for me to reach easily.
Policies have so been competitive.
Employees seem well prepared and friendly.
Your office is situated in a handy position for me to reach easily.
Policies have so been competitive.
Source: trustpilot.com
I received really first class customer service which was professional, helpful and efficient.
My original enquiry was for home and contents insurance, which I took and as a result I moved my car insurance as well. Thanks Libby at A Plan
My original enquiry was for home and contents insurance, which I took and as a result I moved my car insurance as well. Thanks Libby at A Plan
Source: trustpilot.com
Going into the shop and speaking to someone face-to-face very helpful and friendly staff.
Source: trustpilot.com
Good reliable service, bee with them for years.
Source: trustpilot.com
I've never had a problem with Aplan , very professional, explain everything so you understand.
Source: trustpilot.com
I like Carl Burkhart, we seem to have a pleasant discussion when the insurance is due, it also seems straightforward if I need to claim
Source: trustpilot.com
Ease of continuity... reliable price ..... helpful staff
Source: trustpilot.com
I wanted help in arranging car insurance for my daughter ahead of transferring ownership of a second car that I no longer need. Kate was extremely helpful and managed to get the price down to a very acceptable amount.
I was not rushed and Kate explained everything carefully and when necessary referred to a manager to check the proposal was the best one.
I was so impressed I also decided to use A-Plan to arrange home/contents insurance as well.
I was not rushed and Kate explained everything carefully and when necessary referred to a manager to check the proposal was the best one.
I was so impressed I also decided to use A-Plan to arrange home/contents insurance as well.
Source: trustpilot.com
We like A Plan, especially when we had an accident, they were so helpful, and guided us through the claim process. I also like the fact that they give you options when you renew your policy, a price from your current supplier and also a cheaper policy.
Source: trustpilot.com
i was well satisfied with a-plan.
got what i wanted
got what i wanted
Source: trustpilot.com
A-Plan Insurance was easy to contact and dealt with issues quickly.
They dealt with my subsequent questions to my satisfaction.
They dealt with my subsequent questions to my satisfaction.
Source: trustpilot.com
Very helpful, guided through the insurance process with empathy and care. Very professional.
Source: trustpilot.com
My initial experience was very good. The cover was explained to me in detail so I could ensure I had what I needed and a promise of assistance with changes/claims down the line encouraged me to use a broker rather than go directly to an insurance company where my experience of after sales service has been dire over the last few years.
Source: trustpilot.com
Easy to get hold of. The staff are helpful and knowledgeable. It is a relief to know they just sort it all out for us efficiently rather than us getting confused and wasting time on websites. Excellent customer service. Thank you.
Source: trustpilot.com
Renewal was easy, reminded in good time and and the cost was as expected.
Source: trustpilot.com
My usual broker had quoted me a ridiculous sum to insure the new car I was picking up the following day. I was very upset, as I could not afford it. My neighbour suggested I call A Plan Insurance.
The man I spoke to was calm, kind and professional. He quoted a reasonable price and the insurance was set up without fuss - I didn't even have to wait for ages on the phone while a machine spoke at me - the call was picked up straight away. Such a relief!
The man I spoke to was calm, kind and professional. He quoted a reasonable price and the insurance was set up without fuss - I didn't even have to wait for ages on the phone while a machine spoke at me - the call was picked up straight away. Such a relief!
Source: trustpilot.com
I have our home my parents home and our two vehicles insured with A-Plan and the staff I speak to are so knowledgeable and interested in getting me the right and best value insurance they can I cannot thank them enough
Source: trustpilot.com
All good, great experience professional thank you.
Source: trustpilot.com
Friendly service and very efficient
Source: trustpilot.com
The usual courteous and efficient personal approach in dealing with my renewal. My preference is dealing with staff face to face rather that with voice on a telephone. Even so I will always ring around for other quotes, just as a check and the A-Plan are used to me by now and usually come up trumps with my renewals.
Source: trustpilot.com
It was just all so simple. I checked that I was getting a good deal, then just phoned A-Plan and, quick as a flick, I was covered.
Source: trustpilot.com
