Howden Insurance
Latest Reviews
Ben at A -plan was really great he explained everything about the policy’s and was really quick at coming back with quotes and managed to save me money on all the policy’s I took out with A-plan. Their portal is really user friendly and an easy way to manage all my documents.
Source: trustpilot.com
Very professional very easy to deal with found that any query was answered straight away without any hesitations. All phone calls were answered very promptly.
Quite refreshing to deal with a nice person on the other end of a phone rather than a call centre employee who has no empathy with you. which is rather off-putting especially when you waited ages for someone to answer your call. People buy from people rather than web sites.
Quite refreshing to deal with a nice person on the other end of a phone rather than a call centre employee who has no empathy with you. which is rather off-putting especially when you waited ages for someone to answer your call. People buy from people rather than web sites.
Source: trustpilot.com
Excellent service so happy to leave LV after they increased renewal by 20% and would then only come down another 5%.
I have my home and contents with you so I knew you were really good at customer service so happy to transfer car insurance to you.
I have my home and contents with you so I knew you were really good at customer service so happy to transfer car insurance to you.
Source: trustpilot.com
Very pleased with service
Source: trustpilot.com
Went the extra mile to sort out the best insurance for me.
Source: trustpilot.com
I am a repeat customer and the service that I received was outstanding new policy was patiently explained from start to finish.
Source: trustpilot.com
Excellent speedy service
Source: trustpilot.com
Very good experience at aplan today
Reece @ Tooting very helpful and quick, good quote for car insurance
Reece @ Tooting very helpful and quick, good quote for car insurance
Source: trustpilot.com
Very helpful staff and good prices
Source: trustpilot.com
Offered a good deal for fully comp., £50 less than an alternative quote, also reduced the admin charge by 75%. Wasn't the cheapest offer I had received but the ability to talk directly to an agent rather than having to do everything on a screen is a big bonus.
Source: trustpilot.com
Adam was very polite and went through everything thoroughly during the call and got us the best deal to cover our Campervan. Would definitely recommend
Source: trustpilot.com
I recently had to make a claim against my car insurance and Roxana-Elena Ilie of the St Albans office was my contact. Roxana made the whole process very straightforward and the repairs were agreed and arranged very quickly at a garage of my choice. Roxana managed a stressful situation with calm efficiency enabling my car to be back on the road within a fortnight. I would highly recommend A-Plan Insurance.
Source: trustpilot.com
Every thing was very easy Lee Holmes was very good
Source: trustpilot.com
Very straight forward took insurance for 2cars. Agent was Beth Very helpful and found a deal that was perfect for us.
Source: trustpilot.com
Outstanding service clear advise well explained and carried out easy contact online and in the office very pleased
Source: trustpilot.com
I have used A-Plan in the past, a while back I had my van insurance with them, as soon as I seen they did car insurance I had no hesitation to ring them and get my car insurance with them.
Dave Holland.
Dave Holland.
Source: trustpilot.com
Not as cheap as online insurers but imo its worth paying a bit more for personal service & quick response times .
Source: trustpilot.com
Just transferred car and home insurance, very friendly and helpful and cheaper than my renewal quotes
Source: trustpilot.com
I was on the telephone for well over an hour, but in this time I took out Van, car and household contents insurances. Nothing was too much bother. I'm more than happy with the service I received.
Source: trustpilot.com
When I phoned up about my car insurance. The man I spoke to was very helpful and clear with what cover I would be getting. Very pleased with the service.
Source: trustpilot.com
Very efficient and helpful.
Source: trustpilot.com
I like the fact that I can speak to them on the phone or go into the office and see someone face to face. They are efficient and polite and do things the old fashioned way which I think is better. Its nice to deal with people and not machines.
Source: trustpilot.com
When I had an intractable problem dealing with the 3rd party insurers, Sharon from A plan spent many, many hours speaking to them and the hire car people to sort it out. Without this, I would have been completely stuck and our family would not have been able to go on holiday. I cannot recommend the A plan team in Banbury highly enough. Thank you Sharon!
Source: trustpilot.com
New van insurance policy.
Searching for van insurance on various sites was proving extremely frustrating with prices quoted from moderate to horrendously expensive.
A-plan picked up on my searches and after chatting about my needs a very helpful young man identified a suitable policy at a reasonable cost, which I was pleased to purchase.
The team at A-plan have been very helpful and pleasant to deal with, speaking to real people is a breath of fresh air. Looking forward to a good service with the A-plan team.
Searching for van insurance on various sites was proving extremely frustrating with prices quoted from moderate to horrendously expensive.
A-plan picked up on my searches and after chatting about my needs a very helpful young man identified a suitable policy at a reasonable cost, which I was pleased to purchase.
The team at A-plan have been very helpful and pleasant to deal with, speaking to real people is a breath of fresh air. Looking forward to a good service with the A-plan team.
Source: trustpilot.com
Excellent service and insurance quote dealing with everything on a personal note .
Sorted out three quotes and giving an excellent value quotation. The staff are so approachable and knowledgeable. The phone was answered promptly and efficiently.
Took out all three insurances.
Sorted out three quotes and giving an excellent value quotation. The staff are so approachable and knowledgeable. The phone was answered promptly and efficiently.
Took out all three insurances.
Source: trustpilot.com
