Howden Insurance
Latest Reviews
The customer service experience I received today from Mr Hawke was exceptional extremely helpful, he truly knows his stuff and very customer focused. It was one of the best customer experiences for me in a very long while. He really made the experience of my car insurance renewal a joy and cemented my loyalty to your company . A Plan gets an
A ⭐️ from me. And Mr Hawke definitely deserves a pay rise and a customer service award for his excellent service.
A ⭐️ from me. And Mr Hawke definitely deserves a pay rise and a customer service award for his excellent service.
Source: trustpilot.com
Fantastic service from Tilly McAuley arranging specialist insurance for a heavily modified truck.
Source: trustpilot.com
I am purchasing my first house and there was so much i didnt know about this space. Greg took me through all the steps and explained everything so clearly for me to understand everything. He was patient with me throughout, handled all my questions with ease. The whole process of getting a mortgage has been very stressful and i can honestly say getting my housing insurance sorted was the easiest, stress free process. I cant thank Greg and A-plan enough, i will definitely be using them again in future
Source: trustpilot.com
I have a very positive imprection of the company specifically because I had Paul Aslett on the other side. He is a very friendly and helpful person. A excellent member of the team.
Source: trustpilot.com
Fantastic Service from the team !! Thank you Matthew Clark !!
Source: trustpilot.com
Went through the Harrogate branch and was helped out by Adam. He did all the hard work for me in finding a suitable insurer at the best price. Saved me a lot of time on the phone. Great to talk to real people and not have to sit through 10 minutes of automated messages. Have used them again for car insurance. Would highly recommend!!
Source: trustpilot.com
They were very helpful and cheerful staff who have been nothing but friendly and knowledgeable about their products. I asked lots of questions and they were able to answer even the most complicated ones and if the person i was speaking to did know they went away and called me back when they had the answer. Good quick service.
Source: trustpilot.com
I have found everyone I deal with at A-Plan so helpful and always do what they say they will. Their customer service has been head and shoulders above everyone else I have dealt with in the last 15 months.
Source: trustpilot.com
Great service, my go to place for all my insurance needs!
Source: trustpilot.com
Friendly staff and quick response when calling.
Source: trustpilot.com
Very helpful & punctual in my moment of need.
Source: trustpilot.com
I recently purchased a motorhome and naturally needed to arrange insurance for the vehicle. I was dealt with by Kerry Cornwall and I have to say she was amazing throughout the whole process, professional, thorough, and took time to explain everything I needed to know.
It was one of the best experiences arranging insurance I have had in many years.
Thank you Kerry
It was one of the best experiences arranging insurance I have had in many years.
Thank you Kerry
Source: trustpilot.com
We have been using A-Plan Insurance for many years for both of our cars insurance and home insurance.
The level of service we get is very professional. It is so nice to deal with people almost on a personal level. Whenever possible I deal with Karl Burkhardt. He helped me this time when I renewed my car insurance. I find him very professional and can always rely on his prompt service and follow up if needed. Thank you Karl.
The level of service we get is very professional. It is so nice to deal with people almost on a personal level. Whenever possible I deal with Karl Burkhardt. He helped me this time when I renewed my car insurance. I find him very professional and can always rely on his prompt service and follow up if needed. Thank you Karl.
Source: trustpilot.com
Very professional and polite. Quick and easy. Would recommend them.
Source: trustpilot.com
I’ve just renewed my BMW “project” with A-plan Thatcham. I can’t quite believe how easy and relaxed it is to do business with them. Staff are knowledgeable and easy-going. No pressure selling or commission hunting. I’ll happily recommend them to anyone.
Source: trustpilot.com
Good service good price
Source: trustpilot.com
A-Plan took over my policies when my previous broker retired. Today I discussed with Catherine in the Tooting branch about renewing my household contents policy. The quote had gone up £10, but the cover had been increased from £75k to £100k. I asked about including building insurance (currently with a big-name insurance company). Combining the policies into one has cut my costs by over 30% - brilliant work Catherine!
Source: trustpilot.com
Taxed my van at Tooting branch spoke to Chantal, its never quick to insure a vehicle but the price was considerably cheaper than last year so really can't complain.
Source: trustpilot.com
Thank you for always looking after my best interests in regards to my car insurance for the last 10 years. No matter my concern or enquiry, you manage to arrange and complete without any problems. Matthew in particular (Bletchley Branch) is superb within his knowledge and the customer service he provides. A huge thank you to Matthew for being at the end of the line whenever I’ve needed. Donna
Source: trustpilot.com
With 40+ years experience and never made a claim.
I had major operation back in the end of 2019 and knew I would not be driving so let my insurance lapse.
Then we had lock down.
Now I have never heard this before, but after 2 years you loose all your no claims bonus. So I was getting quotes of £700--£1000 for a 900cc car.
Then I went to A Plan they sorted me insurance for under £400. They are brilliant?
I had major operation back in the end of 2019 and knew I would not be driving so let my insurance lapse.
Then we had lock down.
Now I have never heard this before, but after 2 years you loose all your no claims bonus. So I was getting quotes of £700--£1000 for a 900cc car.
Then I went to A Plan they sorted me insurance for under £400. They are brilliant?
Source: trustpilot.com
This is the highest rating I'll ever give to any - so well done!
While I did not 'shop' for a new broker, it seems A1 took over my previous brokerage & inherited customers like myself.
Having said that, A1 introduced themselves very politely & professionally - firstly by letter then a phone call, so I was quite happy to discuss my forthcoming renewal with them. Happily the quote was for an improved coverage for a reduced charge. Nice!
While I did not 'shop' for a new broker, it seems A1 took over my previous brokerage & inherited customers like myself.
Having said that, A1 introduced themselves very politely & professionally - firstly by letter then a phone call, so I was quite happy to discuss my forthcoming renewal with them. Happily the quote was for an improved coverage for a reduced charge. Nice!
Source: trustpilot.com
It was great to talk to someone on the phone. They was very helpful and would definitely recommend them
Source: trustpilot.com
Number 1. In the word
Source: trustpilot.com
Very helpful, friendly advice. They find the best quote
Source: trustpilot.com
Explained everything clearly .gave me time to think about it .gave good service
Source: trustpilot.com
