Howden Insurance

4.9/5 based on 73092 reviews
Latest Reviews
Customer data management is comprehensive and personal in its presentation. (not obviously just a software system !) I am comfortable with A-Plan as a One-stop shop for all my vehicles, Home cover would be with them but I have special needs in this which they cannot match at this time.
trustpilot.com
Source: trustpilot.com
Unlike most insurers I was able to speak to someone over the phone and give the exact information that was required!
trustpilot.com
Source: trustpilot.com
Excellent service helpful assistants
trustpilot.com
Source: trustpilot.com
It was cheaper than last year which it needed to be. Service is good and helpful.
trustpilot.com
Source: trustpilot.com
They gave me what I wanted, are local, and easy to deal with.
trustpilot.com
Source: trustpilot.com
The personal attention given by the team and their professionalism. Given time to consider the options and no pressure put on me. Even better no phone options when i called them, a real human answered the phone.
trustpilot.com
Source: trustpilot.com
Thanks for your help Justyna @Tooting.
trustpilot.com
Source: trustpilot.com
Had great service. They were very helpful
trustpilot.com
Source: trustpilot.com
Straightforward and competitive.
trustpilot.com
Source: trustpilot.com
I was pleased with the way I was dealt with and the help given.
trustpilot.com
Source: trustpilot.com
Actually being able to speak to someone
trustpilot.com
Source: trustpilot.com
Kay in the Hall Green office was friendly, professional and excellent. I have been with A Plan for years for household and they have been great.
trustpilot.com
Source: trustpilot.com
The service provided by the Insurers, Brokers, Claims staff and Surveyors was First Class and EVERY individual involved in my "garage damaged door" claim was very efficient and extremely helpful,
trustpilot.com
Source: trustpilot.com
Marie was very knowledgeable and helpful
trustpilot.com
Source: trustpilot.com
Good service
trustpilot.com
Source: trustpilot.com
Communication and follow-up is very good!
trustpilot.com
Source: trustpilot.com
Always a pleasure to deal with they work hard to find a suitable deal are very knowledgeable understanding and it’s so nice to have somebody on the doorstep at hand if you ever need to call-in and see them
trustpilot.com
Source: trustpilot.com
Very friendly agents and well satisfied with this years price as times are hard for everyone during all that’s happening thank you A Plan
trustpilot.com
Source: trustpilot.com
Very helpful staff . Easy to renew . Explained everything in detail . Felt valued.
trustpilot.com
Source: trustpilot.com
Excellent service, I had trouble getting insurance after a driving ban and they sourced a competitive quote very quickly - highly recommended!
trustpilot.com
Source: trustpilot.com
It is so easy to contact Aplan, there is never a long wait for a call to be answered, prices are competitive, The advisers know are all pleasant,reassuring and knowledgeable. Chelsea was super helpful, efficient and very friendly.
trustpilot.com
Source: trustpilot.com
We have dealt with A-Plan for some years with regard to our car and buildings insurances and at all times we can never fault their efficiency and friendliness in dealing with us and would not hesitate to recommend
trustpilot.com
Source: trustpilot.com
Friendly service, gave me good options, always found them easy to deal with
trustpilot.com
Source: trustpilot.com
Very friendly and helpful staff
trustpilot.com
Source: trustpilot.com
The expertise, friendliness and patience of your agent.
trustpilot.com
Source: trustpilot.com
Displaying page 1731 of 2924
Latest Reviews
Latest News & Updates

Annual vs single trip travel insurance
18/02/2026

It’s the start of the year, and many of us are already dreaming about holidays… whether that’s a sun-soaked beach escape or a string of city breaks. While you’re planning where to go, it’s worth asking:... Read article