Howden Insurance

4.9/5 based on 73092 reviews
Latest Reviews
Just utilised A-plan Insurance broker to find an acceptable car insurance for my wife’s car.
They came up with a very competitive quote that ticked all the boxes. The exceptional service from their professional and capable staff was gratefully accepted.
I will certainly be back next year for quotes for my car and house insurance.
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professional service
trustpilot.com
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Fast and efficient service with a policy tailored to my needs at a competitive premium. Thanks Alice at A-Plan Chelmsford
trustpilot.com
Source: trustpilot.com
Seemingly little recognition for loyalty, not sure premiums are actively compared or contested for best value, and a rather more mechanistic and less personal approach to clients. There should perhaps be more oversight of the claim process too on behalf of clients who ultimately pay, where ever increasing costs assessed by repairer and insurance company seem unregulated or monitored. The word cartel comes to mind but the process may need greater transparency and independent monitoring
trustpilot.com
Source: trustpilot.com
Friendly helpful and polite staff made it very easy to organise my insurance cover.
trustpilot.com
Source: trustpilot.com
Readily available on the phone. Pleasant and friendly telephone contact. No issues with the quotation process. Once agreed to take policy the documents were available on my account. I cannot fault the service.
trustpilot.com
Source: trustpilot.com
A-Plan have always been a trusted business to me. Whether renewing or making a claim they have also been the most helpful and considerate to my needs. Shout out to Christella, fabulous advisor. Have used them for years and will continue to do so.
trustpilot.com
Source: trustpilot.com
Excellent service from all at the Macclesfield Branch.
Extremely helpful & understanding.
Provided competitive quotes,with which you get personal service & actually speak to real!!!! person.
Highly recommend.
Thank You
Special thanks to Sam.
trustpilot.com
Source: trustpilot.com
Prompt, efficient and a lower premium than last year. -Plan have certainly done their homework
trustpilot.com
Source: trustpilot.com
Always great service have been using A-Plan in Norwich for the last few years nothing is to much trouble.
trustpilot.com
Source: trustpilot.com
Everyone in the team I speak with are friendly and efficient.
trustpilot.com
Source: trustpilot.com
Excellent customer service.
Reminded me of years ago - i.e.speaking to actual humans.
Fed up with all online sites and call centres.
Got a good price and understood my cover better. Very good advice.
Thank you
trustpilot.com
Source: trustpilot.com
The fact that I forget it's time to renew my policy and they always get in touch either by phone or post and are always helpful
trustpilot.com
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Very patient & helpful in getting best deal possible
trustpilot.com
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Efficient good customer service
trustpilot.com
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A-plan contacted me in a timely way, to remind me that my car insurance was due for renewal.
I gave all the current info' for my needs, and was given options for best prices.
All completed speedily due to having a helpful person on the phone.
trustpilot.com
Source: trustpilot.com
They found a lower priced policy - which is great news.
They whole process was so easy to complete, very friendly and helpful staff.
I also use them for motor insurance.
trustpilot.com
Source: trustpilot.com
Always helpful and reliable Good prices too
trustpilot.com
Source: trustpilot.com
Excellent
A Plan, formerly Shelton's search for best insurance before contacting me for renewal
I have used them for 30years
trustpilot.com
Source: trustpilot.com
Efficiency, polite. Contacted me when they said. Only possible downside was only coming up with two insurance companies. Otherwise very good.
trustpilot.com
Source: trustpilot.com
Great professional, caring service
trustpilot.com
Source: trustpilot.com
I was recommended to use A plan by the specialist dealer where i was buying my Caterham. Being a specialist car it was great for them to pick through the options and gave a competitive quote. Jonathan Scanlan was great to work with as i made a couple of changes to the cover post initial quote and came back with answers on the impact. I was pleased that any change made no difference to the premium. Didnt feel any pressure to buy on the spot or the deal would be gone . I wouldn’t hesitate to use them again.
trustpilot.com
Source: trustpilot.com
Wojciech PankowThank you very much for your commitment, professionalism and very nice service. The right person in the right place. I am very pleased with your service wojtek, I give 10 points out of 10 possible.
trustpilot.com
Source: trustpilot.com
After my previous insurance company cancelled my policy when I wanted to make an alteration to my cover, A-Plan stepped up (highly recommended by the Dubbed Out Community of VW campervan owners), and provided a really high level of cover - far exceeding that of my previous policy - and completely understood all the complexities of a motorcaravan. Jack was very efficient and helpful and I can't recommend highly enough.
trustpilot.com
Source: trustpilot.com
A plan made arranging car insurance simple and hassle free.Been using them for a number of years for both car and home insurance
trustpilot.com
Source: trustpilot.com
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