Howden Insurance

4.9/5 based on 64000 reviews
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trustpilot.com
Source: trustpilot.com
Excellent service, a stress free experience by a friendly member of staff
trustpilot.com
Source: trustpilot.com
They were very helpful and i prefer talking to a person rather than online or on the phone..
trustpilot.com
Source: trustpilot.com
Top service from Simran at Howdens when doing house insurance renewal. Takes the hassle out of the process and focused on getting me the best outcome.
trustpilot.com
Source: trustpilot.com
Scott was very helpful when sourcing our house insurance. It is reassuring to know that I can pick up the phone to speak to someone (and not a bot) if I need to make a claim.
trustpilot.com
Source: trustpilot.com
I actually spoke to a person! A friendly and helpful person who took away all the infuriating aspects of trying to get car insurance online and came up with a quote which I could understand and happily accept.
I'm well into my 70s and reasonably tech savvy but after 30 mins of repeatedly filling in stuff online only to be told "computer says no" I was really annoyed. Thank you Howden Insurance.
trustpilot.com
Source: trustpilot.com
Excellent customer service always very helpful and friendly staff and always go out of the way to meet my policy needs.
trustpilot.com
Source: trustpilot.com
I have insured with Howden Alton branch for a number of years. Decided to do a full review this year and dealt with Ben Larman both on the phone and by email. He couldn't have been more helpful, professional and responsive. Managed to secure me a healthy saving and should be easy to renew next year. Ben was exceptional in every area. Friendly, informative, helpful and easy to get in contact with. A stress free experience which is rare these days. Many thanks Ben
trustpilot.com
Source: trustpilot.com
Value for money with regard to house insurance. They saved us £200.00 and highlighted things we where over insured for on our old policy,
Only one observation is they never followed up the quote they gave us although they said they would. With a busy life like most people it was lucky that we remembered. Small moan really.
trustpilot.com
Source: trustpilot.com
My insurance was handled with speed and everything was sorted in one call.
trustpilot.com
Source: trustpilot.com
Quick and easy service with the comfort that I will be getting a good price and with a specialist insurer that I know understands Horse box and owners requirements
trustpilot.com
Source: trustpilot.com
Fast phone answering passed to agent and grand service well set out easy to follow friendly helpful staff mellisa was a pleasure to deal with.
trustpilot.com
Source: trustpilot.com
We recently had an issue involving a financial situation where we were clearly not at fault, and I cannot speak highly enough of the service we received from Alistair Howden Insurance. From the moment we contacted Alistair, he took our concerns seriously and began investigating the matter immediately. His professionalism, responsiveness, and genuine commitment to helping us was incredibly reassuring during a stressful time.

What truly stood out was how quickly and efficiently he resolved the issue—within just 24 hours, everything was sorted. It’s rare to find someone who acts with such urgency, integrity, and care for their clients. We are beyond grateful for his support and would wholeheartedly recommend Alistair Howden Insurance to anyone looking for a reliable and trustworthy insurance professional. A truly five-star service!
trustpilot.com
Source: trustpilot.com
very efficient and friendly
trustpilot.com
Source: trustpilot.com
Very pleased with the efficient way my application process was dealt with.
trustpilot.com
Source: trustpilot.com
Professional, patient, informative, knowledgeable. Got a very good deal for insurance on three cars, arranged without fuss. Our agent gave us what he promised in terms of information.
trustpilot.com
Source: trustpilot.com
I recently took out insurance for my dog grooming business with Howden. Dilpa from the Tooting branch went above and beyond to ensure all my businesses needs were met, even taking time out to do a site visit to make sure everything I needed was covered. She explained my policy in great detail, answered any questions I had and made lots of recommendations of things I hadn’t even thought of, all whilst working around my schedule. She also gave me advice on how to deal with my previous insurers and cancelling the policy. I would highly recommend!
trustpilot.com
Source: trustpilot.com
Haz was polite, patient and professional throughout...

I'm now transferring all my vehicles including 4 soon to be 5 Classics, plus bldg ins etc to him!!...
trustpilot.com
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Face to face interaction
trustpilot.com
Source: trustpilot.com
Talking to a person face to face, everything explained and reassured all would be taken care of.
trustpilot.com
Source: trustpilot.com
Friendly and helpful
trustpilot.com
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The advisor was very helpful & informative
trustpilot.com
Source: trustpilot.com
We always enjoy speaking to the members of staff on the phone, they are polite, helpful and friendly.
trustpilot.com
Source: trustpilot.com
Made very welcome, listened to, taken through the necessary questions efficiently and quickly. Everything explained and made sure I understood. I rarely make snap decisions, I went away, reviewed the information and my experience and decided to go ahead.
trustpilot.com
Source: trustpilot.com
My experience was very good. I was changing my Policy and also my payments. The young Gentleman was so helpful, as i am of the older generation, everything was explained to me slowly and he gave me the best offer possible. I would recommend your Company to anyone.
trustpilot.com
Source: trustpilot.com
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