Howden Insurance

4.9/5 based on 67829 reviews
Latest Reviews
Katy Smith. This was a truly great experience. I got through really quickly, Katy was extremely helpful, gave me lots of useful advice as l am a new camper van owner. Would highly recommend both this company and Katy. Great work 👏
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A Plan in Basingstoke have been looking after my family's car insurance for over 25 years now. I do not shop around online, preferring the personal way they handle everything from advising what sort of car my young son should ideally be looking at (years ago now), advising me to use another insurance company when he had a provisional license, patiently explaining the "extras" such as legal cover etc and seeking the most competitive cover. Friends I have recommended A Plan to have been extremely pleased with the service given by Karl and his team. They are also brilliant at reminding you to renew cover which is not always the case with some well-known online insurance companies and which can lead to disastrous consequences. I don't look anywhere else and they reward my loyalty with good discounts.
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Very personable service.
trustpilot.com
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Been with A Plan for years, always a good service and in a claim for buglary were outstandingly good.
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Friendly helpful staff found us a good deal on our car insurance quickly and easily.
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Sue and the team at Bromley branch are fantastic.
We have been using this A-plan branch for years and we have multiple vehicle insured with them. They always keep everything quick, simple and comprehensive. And we always get the best possible deal. They are happy and always striving to put in the extra effort and take care of our business and personal needs. Sue is tailoring every policy to perfection
Thank you A-Plan Bromley!
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Great service once again by Aplan, nothing is too much trouble and very helpful
trustpilot.com
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I contacted A Plan today looking for a quote for insurance for my converted T5. Katy was a pleasure to speak to and made the whole transaction so smooth and pleasant. She understood exactly what I needed and filled me with confidence to proceed with arranging the insurance plan. Thank you Katy!
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Prompt, efficient, thorough, accessible, helpful service, recognising my requirements.
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Georgina Bates - High Wycombe
I have been dealing with APlan for over a year, and spoken to various different people, all of which have been a huge help.
However, Georgina was incredibly helpful and very efficient. I didn't have to chase her, she came back and answered my queries almost straight away which was a huge help to me and saved me a lot of time.
Thank you.
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Great service Very helpful staff. 100% recommend.
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The whole experience was good and reasonably priced. The test comes (if & when) one tries to claim.
trustpilot.com
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Great customer service, very easy to talk and don't oversell anything. Haven't yet taken out insurance with them, but will look to move over all my insurance to them when I can. Both Leon and Harry were a pleasure to deal with.
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They called but I was busy, arranged a callback for Saturday morning 10:00, exactly 10:00 they called back, great service I’d recommend them to anyone, no hassle.
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I spoke to Alexandria at Lichfield with a not straight forward task and it was not only great to speak to someone but someone who knew what I was trying to get and she did what she said she would do and called me back several times to make sure things were as needed. Who needs to talk to computers and emails when you can talk to a genuine lady like Alexandria.
Thanks for your help and I’ll certainly be calling again.
trustpilot.com
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Jack Threadgill at A-plan in Norwich was very professional and a good listener. He helped me to set up car insurance having had difficulties which I had found stressful and it was good to talk to a person rather than on the phone or online. I am sure my family and myself will use A plan in the future for other insurace
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Just completed my boat renewal with A Plan Parkstone Office. Quinton Hall dealt with my renewal call and he did a fast and very efficient job. No messing around, he provided straight forward information, delivered in a very friendly manner. I wish more insurance companies employed people like Quinton. Based on our conversation I shall look towards considering A Paln for my two cars once they come up for renewal. Happy Customer - John Curley
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What a delightful experience speaking to Juanine Barreiro at A plan. She was so polite and charming and helped me negotiate the tricky world of car insurance. I felt as though I was in safe and professional hands. Totally recommend this company to anyone and it was very competitive too.
trustpilot.com
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I was put instantly at ease by Jack, who listened to my slightly complicated request to insure our holiday let property. He went on to provide the best service and found us a couple of options to choose from.
Super helpful company, will be updating car insurance with them when the time comes too.
Thank you
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Excellent service , came back to me with offer of insurance quickly and efficiently .
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Very helpful and professional advice and service.
Found the cover I required and at a great price.
Great to have someone on the end of a phone to talk to.
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Benjamin Priestley and his team have been looking after my personal insurance needs for years.
amazing service every time and always good value.
its so nice not to be a numbr in a call centre. every time i call they know who i am and go way over the norm to look after me.
10/10 service as always!
thanks Ben.
trustpilot.com
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A-Plan have always been proactive in terms of all my insurance needs which are in some ways quite complex. They have always been extremely professional and helpful. I have no hesitation in recommending them.
trustpilot.com
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I was with A-Plan for several different policies until 2 years ago when i moved to another provider for Contents and Building Insurance. And this year, as that other provider increased the premiums by nearly ÂŁ150, i went back to A-Plan. And guess what - they undercut by ÂŁ300 AND increased the level of cover for both aspects. And provided a very warm and helpful service.
trustpilot.com
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We unexpectedly needed buildings insurance very quickly for an empty property, and Sam Pocket at A-Plan in Witney (I think) did a great job.

She had to get back to me a couple of times during the afternoon after sorting various things out and always did so when she said.

We now have two houses and two vehicles insured with A-Plan and can thoroughly recommend them.
trustpilot.com
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