Howden Insurance
Latest Reviews
Renewal price same as last year which is great, helpful staff, rang back when requested.
Source: trustpilot.com
The various members of staff I spoke to at A-Plan in Altrincham were extremely friendly and courteous, and very helpful in identifying the correct insurance and answering my queries. I also receive regular informative emails from them.
Source: trustpilot.com
Very helpful staff - able to advise on aspects of policy when trying to renew
Source: trustpilot.com
Insurance cover for import
Source: trustpilot.com
Very friendly and helpful staff. I requested all policy details in writing and this was done. I was also able to get an agreed value for my car.
Source: trustpilot.com
Been a customer for 5+ years, best insurer for modified transporters. Not had to claim but on price they come out top 👍🏻
Source: trustpilot.com
A plan shopped around and found us a quote at pretty much the same as we paid last year as our current insurer (through A Plan)) wanted quite a bit more, a pleasant surprise
Source: trustpilot.com
Uncompetitive quotation
Source: trustpilot.com
Attempting to renew my car insurance over the 'phone, the first agent properly discussed options, except cover for home start call-out. When the documentation arrived this wasn't covered but there was a reference to a variant Zurich policy. When I called back and spoke to a different agent - as well as him coughing and spluttering throughout the call (and acknowledging that he had a heavy cold !) he could not satisfactorily explain the policy differences. An eventual call back to the original agent did resolve this and the additional cover was added, mostly at a lower cost as a courtesy for the previous poor service.
Source: trustpilot.com
Good service. Some difficulty getting through to appropriate person.
They really prefer to have online not paper docs but I did get print copies
They really prefer to have online not paper docs but I did get print copies
Source: trustpilot.com
From the first contact the company staff were helpful, knowledgeable and listened. Any question I asked was answered clearly so that I understood the facts. They were caring and made sure that what I wanted was included in the plan. It was so nice to talk to a real person not an automated voice or left sitting on the phone for ages. As a company they went over and above the call of duty. Well done A Plan.
Source: trustpilot.com
The time and care given to me by your staff was above and beyond the call of duty. Any question I had was dealt with helpfully and clearly explained. It was also really good to speak to a real person so much better than an automated chat line.
Source: trustpilot.com
Most helpful and friendly
Source: trustpilot.com
Good communication, explained everything clearly and took the time to ensure I had everything covered.
Source: trustpilot.com
Fast, efficient and effective. Would use again
Source: trustpilot.com
All the team at Aplan are helpful and friendly
Source: trustpilot.com
The company was extremely professional and as helpful as they could be. They had much to prove since we have always been with Endsleigh and I was not happy with the change
Source: trustpilot.com
Quickly dealt with, efficient, accurate and with good understanding of alternative insurance policies. I have been a client for many years.
Source: trustpilot.com
Really efficient and friendly and sorted my home insurance out for me in no time.
Source: trustpilot.com
Personal attention, honest when giving information, thorough and efficient.
Source: trustpilot.com
Easy, professional, helpful and trusted. Understood my insurance needs and saved me money.
Source: trustpilot.com
Very professional information
Source: trustpilot.com
Understood the basic ban modifications, very knowledgeable and made the whole process simple. Didn’t leave me waiting g in the phone took a number and called me back.
Source: trustpilot.com
Excellent communication skills. Thorough comparisons with other companies.
Source: trustpilot.com
A good service all round, a professional telephone manner, clearly stated options and a cheerful disposition
Source: trustpilot.com
