Howden Insurance
Latest Reviews
They do what they say they will do.
Source: trustpilot.com
Staff member had time to discuss my best renewal quote regarding excesses and cover.
Source: trustpilot.com
Excellent customer service, completed re insurance very quickly, seemed a competitive price
Source: trustpilot.com
Went into office face to face they gave me a good deal couldn’t be happier very helpful
Source: trustpilot.com
quick,easy,efficient good value
Source: trustpilot.com
Helpful person on the phone
Source: trustpilot.com
I get plenty of advance notice when my renewal is due, the phone is picked up super-quick every time I need to rind and any queries I have are answered professionally and knowledgeably.
Source: trustpilot.com
Excellent service & very competitive price.
Source: trustpilot.com
This is the first time I have used this company and would highly recommend. Professional at all times , received call back when promised.
Documents arrived.Great customer service.
Documents arrived.Great customer service.
Source: trustpilot.com
Great and friendly BUt had to call three times as the documents didnt arrive and call again because the recovery plan documents were not included. Anoyingly the man said they had been sent within the first email but they WERE NOT. A bit frustrating but its insurance, hey ..
Source: trustpilot.com
Felt that Simon had a good
of the subject ares I was querying and so also felt the information provided to guide me was reliable
of the subject ares I was querying and so also felt the information provided to guide me was reliable
Source: trustpilot.com
The office very professional
Finding the best insurance for me
Finding the best insurance for me
Source: trustpilot.com
Clear, helpful,listened to the situation and searched for an appropriate insurance company.
Source: trustpilot.com
James Hudson was amazing
Helpful professional and went out of his way to help
Helpful professional and went out of his way to help
Source: trustpilot.com
I have just been supported by a most helpful and respectful gentlemen called Sean Cody . His demeanour attitude, respectfulness have really set my day off on a good foot . Sean clearly enjoys his role and no question was too much trouble. It has been a long time since I have received customer service like this. Thank you Sean for being so informative, patient and professional you gave me the time I needed and really and I appreciated such a refreshing change from those who are just at going through the motions. A polite, patient, capable young man with a super attitude towards clients .
Source: trustpilot.com
prompt accurate attention, much appreciated
Source: trustpilot.com
Good to be able to speak to someone on the phone who was knowledgeable & helpful.
Recommendations were made & explanations given.
It works well for me to arrange insurance through a broker in this way.
Recommendations were made & explanations given.
It works well for me to arrange insurance through a broker in this way.
Source: trustpilot.com
Recently I've had to make a claim following a minor accident in one of our company vehicles. I had the pleasure of speaking and having my claim dealt with by Justyna. She was polite, professional, friendly and fully explained the procedure involved in making our claim. I had cause to contact her again to get an update on the authorisation for the repairs as we needed our vehicle mended and back as quickly as possible. She came back to us in no time at all with an update from the insurers. She was also quick to answer another query I had. She has given 1st class customer service & nothing seems to be too much trouble for her. She certainly deserves 5 stars plus!
We have used A-Plan for over 10 years and currently have 3 company vehicles & liability insurance through them. They have never given anything other than excellent customer service. Whoever we have spoken to have always been polite, helpful and nothing too much trouble. I would highly recommend A-Plan for any insurance needs.
We have used A-Plan for over 10 years and currently have 3 company vehicles & liability insurance through them. They have never given anything other than excellent customer service. Whoever we have spoken to have always been polite, helpful and nothing too much trouble. I would highly recommend A-Plan for any insurance needs.
Source: trustpilot.com
Catherine Smith was extremely helpful. We would recommend A-Plan to others.
Source: trustpilot.com
Following initial quotation, the call handler found a cheaper alternative with a well known and respected insurer
Source: trustpilot.com
Once again very helpful, great staff and a good price
Source: trustpilot.com
I had an excellent session of advice about my car insurance from Lliam Campbell at the Malvern branch of A-plan. We went carefully through various options, and it was most helpful to have his guidance. Matters are quite complicated, and Lliam guided me through the procedure very ably.
Source: trustpilot.com
Great service, great people.
Source: trustpilot.com
Customer advisor Nigel listened to what we would like, put a package in place instantly and was clear in his explanations. Very smooth experience and competitive package. Thanks!
Source: trustpilot.com
Very helpful & friendly just so nice & refreshing to actually speak to humans and not a computer
Source: trustpilot.com
