Howden Insurance
Latest Reviews
I was very pleased to speak to an actual person who was very helpful and able to advise me about the kind of insurance that suited me.
Source: trustpilot.com
Great service by professional people
Source: trustpilot.com
Felix and Kevin were both very patient and explained everything very clearly. They made the whole process very smooth. I would recommend A plan to anyone.
Source: trustpilot.com
Been using A plan for years
Source: trustpilot.com
Explained everything very clearly
Source: trustpilot.com
This was the first time I used A-Plan. Very happy with the quote and the gentleman I spoke to was polite and extremely helpful.
Source: trustpilot.com
Excellent service and communication.
Source: trustpilot.com
Local office always friendly and helpful. Alternative quotes made available and advice given
Charges reasonable
Charges reasonable
Source: trustpilot.com
Very good service in the office the young lady did really well
Source: trustpilot.com
Fuss free renewal again this year. Very happy with premium offered. A-Plan always good to deal with
Source: trustpilot.com
Ease of contact, efficiency of the personnel dealing with my enquiry, the very competitive cost of the policy
Source: trustpilot.com
Very impressed with the service I received from Ruth at the Maidstone Branch. My car and contents insurance were both due for renewal and with the help from Ruth made a considerable saving. Many thanks
Source: trustpilot.com
Super efficient. Always contact me in advance of renewal date with best options. Very professional to deal with.
Source: trustpilot.com
Excellent customer service from Adam then Katie. Knowledgeable, polite, friendly and helpful on each call. Good quote and happy I got the right policy for us.
Source: trustpilot.com
I have bought both home and vehicle insurance through this company for 10 years. They always find the best coverage for me and keep me in the loop so that I am always renewing in a timely manner.
Source: trustpilot.com
With A Plan the phone is answered straight away and you are usually put through within a minute to the correct person, (unusual in this day and age not to be kept waiting for ages whilst listening to music and being told that your call is very important!)
In the 20+ years I have been with them I have found all of the staff to be polite, knowledgeable and very helpful. A Plan are also very competitive and will do their best to compete with another quote, like for like.
But to me, the most important of all is, you never know how good a company is until you have a claim. The one time I have had dealings with them regarding a claim, the service was absolutely spot on.
I have 4 policies with them, I shop around each year and they will go out of their way to beat or equal any quotes I have received.
I have complete peace of mind having everything possible insured with them as I know if there is ever a problem I will receive instant, first class service.
In the 20+ years I have been with them I have found all of the staff to be polite, knowledgeable and very helpful. A Plan are also very competitive and will do their best to compete with another quote, like for like.
But to me, the most important of all is, you never know how good a company is until you have a claim. The one time I have had dealings with them regarding a claim, the service was absolutely spot on.
I have 4 policies with them, I shop around each year and they will go out of their way to beat or equal any quotes I have received.
I have complete peace of mind having everything possible insured with them as I know if there is ever a problem I will receive instant, first class service.
Source: trustpilot.com
The Team are always helpful , that’s why I have multiple policies
Source: trustpilot.com
The staff were very efficient and helpful.
Source: trustpilot.com
Professional quick service
Source: trustpilot.com
1/Fantastic, only three rings, polite, friendly staff. 2/No automated voice or terrible interval music. 3/Very helpful explanation of policy with attentive help afterwards, when made another enquiry, possible add on!?
Source: trustpilot.com
APlan have been very helpful and friendly. They have saved me substantial amounts on both my car and house contents insurances.
Source: trustpilot.com
OK, so 4 stars. Would have been 5 but I had to chase up after the initial quote. I was promised a call back, which didn't happen. However, I had to make amendments to my policy, which were dealt with promptly (within 48 hours) All of the staff I spoke with were courteous and seemed knowledgeable. Also the insurance policy price was very competitive. Would highly recommend, based on my experience so far.
Source: trustpilot.com
I got a first class service from start to finish only sold me what I wanted
Source: trustpilot.com
Very helpful staff
Source: trustpilot.com
Chantel vince from Tooting was very pleasant . She helped with my queries and offered advice on breakdown cover
Source: trustpilot.com
