Howden Insurance

4.9/5 based on 73092 reviews
Latest Reviews
Quick pickup of phone, speaking to a human, very polite, ALL options offered and explained.
Good follow up.
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I have always received the best service
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Very easy to deal with and very helpful staff
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It is the friendly face to face contact, with knowledgeable people.
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The person I spoke to was keen to give good customer service.
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Straight forward no messing, and the staff sort everything for you, sorted both mine and tbe wife's cars insurance no problem thank you Melissa and Patrick
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Steve was pleasant, helpful, professional and efficient who offered us a good quote for our building and content insurance.
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It was dealt with no Hassel involved.
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They did their job very well and we were very happy how it was dealt with. Would recommend them to anyone else that were looking for insurance
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Prompt and expert advice. Advise when renewal is due for review enabling prompt payment and detailed discussion. Staff are efficient and friendly in their dealings which makes contact a pleasant one. Excellent service provided at all times.
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I have used A-Plan car insurance before . Having got a quote from the insurers I'd been with for 7 years, when I bought a brand new car they quoted £164 more than last year. So turned to A-Plan & was not disappointed.
Efficient, helpful have no hesitation in recommending this firm.
I also use them for my building & contents insurance & have done for years.
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Staff very helpful and polite would recommend to my friends and family
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Friendly, polite, knowledgeable, went through everything, accepted the things i wanted and explained things that i was unsure of.
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Contacted me well in advance of renewal by email and responded to my call
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Fab customer service, nothing too much trouble, so easy to deal with, I'm going to insure my other vehicle when the renewal arrives, many thanks
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Swuft, smooth responses. Ciurteous staff.
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No hassle with renewing policy. Everything straight forward.
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They were very good when the Zurich after 20 years decided they couldn’t insure me for no good reason
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We have used A Plan for a number of years now, they remind us when vehicle insurance is coming due and are friendly and helpful
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Very good and easy to take out the insurance online very helpful call operator competitive quote and good follow up information
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Halima Ali was a pleasure to speak to over the phone. She was patient and covered all the detail needed. She also got back to us promptly the next day when she had been able to get a quote for us. After a frustrating time trying to call our current car insurance company (Saga) for over a day and getting a high quote in spite of having been a loyal customer for many years, then finding it hard to negotiate online quotes elsewhere, it was very nice to talk to a real person (!) who then did the hard work for us. We will definitely use A-Plan again.
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Easy to deal with nice people very pleasant
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Excellent service from this company very informative with the best insurance deals to meet your needs Would strongly recommend A-Plan
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Easy and helpful.
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Always efficient and honest.
Great friendly customer service.
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