Howden Insurance

4.9/5 based on 66262 reviews
Latest Reviews
This afternoon Catherine Smith from the Tooting office phoned to speak to me about my home insurance renewal. She was very professional and great at explaining to me about the renewal policy she had to offer to cover my house for the coming next 12 months. To which I was happy to go ahead and renew .
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The representative Philip Hampton. Professional and efficient and made me feel like a valued customer.
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clearly advised on cover required and offered extra add on,s if needed. phone call to pre arrange cover and face to face conversation to explain policy so simple and quick to arrange, nice to chat to a human.
trustpilot.com
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They are so efficient. Always so professional- whoever you speak to is friendly and really knows how to deal with their customers.
They’ve done their checks before calling so can tell you immediately what quotes they have for you to consider.
They’re telephone skills are second to none!
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Concise, very helpful and knowledgable !!!!!!!’nnmnnnnmkm
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Such a great service - personable, friendly, well-informed and very fast. With all the complications of insurance policies, it just takes the sting out of it to have a friendly representative on the phone looking out for you. Holly and her colleagues have been great.
trustpilot.com
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I have recently had to make several changes to my insurance over the last year and also renew it. I find the A plan team happy, courteous, helpful and honest. Every time I phoned it was no problem changing things, I had advice when needed and options explained. Everything is checked and explained in detail and documents sent out quickly.
trustpilot.com
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A1 insurance always provide a friendly, efficient and professional service.
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First class service as it has always been for last 20 years.
Robust processes in place and always friendly & helpful brokers
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Helpful, interested, tried to save me money, pleasant to deal with.
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Friendly helpful staff from start to finish.
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Staff hellpful - much appreciated as recovering from hospital and aftermath
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Very proactive and good customer service. Take the time to ensure your renewal policy is entirely suitable and VFM
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The call handler that was on the phone was great and it is good to make contact with a real human atlast.
Lisa was one of the best I have had the pleasure to deal with.
I have another car and a van that will have to be insuranced very soon and I will be given her a call again for a cost to cover them.
trustpilot.com
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A Plan are very helpful and pleasant to deal with
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Very friendly and helpful all the way through and best of all managed to keep the same price as last year for the same cover
trustpilot.com
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I received great customer service and very helpful. They weren't pushy and explained everything. I haven't been with them before, so far I'm impressed.
Keep up the good work.
trustpilot.com
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A* so helpful
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The sales person, Aaron was very helpful and managed to find the right insurance for me.
trustpilot.com
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Nice polite people on the phone and did the best for me
trustpilot.com
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Easy to deal with. Good price. Happy friendly staff. Highly recommended.
trustpilot.com
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Great customer service, so easy to deal with on the phone and the price was competitive as well. Top marks👍
trustpilot.com
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Nick was very helpful and professional will definitely use this company again.
trustpilot.com
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So easy to use A-Plan. I have used them for years for my wife's car insurance. They make things straight forward and explain everything as you go along. Would highly recommend them- Mark Bird and the team at Andover - well done!
trustpilot.com
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Extremely helpful and efficient
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